2 Customer Relationship Manager Jobs

Salary: £23,000- £26,932 +15% OTE The Customer Relationship Manager is the day-to-day contact for our strategic customers. Working within the Microtricity department, dedicated to the Feed-in Tariff and other renewable energy schemes, you’ll provide a world class service to … in between. What you will do... You’ll offer a service that sets us apart from the rest – it’s about making the customer feel valued! Provide exceptional customer service to Microtricity customers through delivery of all tasks within the customer journey, including meter … reads, payment statements and bespoke contractual tasks Proactively assess and manage customer needs on an ongoing basis Complete reporting and outputs to monitor performance and service levels Provide a dedicated point of support and knowledge Build and maintain relationships with 3rd parties and other suppliers Support with onboarding more »

CRM Manager London (Hybrid) Perm - £45,000 to £55,000 plus Bens Our client are looking for a people-focused CRM Manager to join their Marketing and Growth team. You’ll be responsible for optimising and embedding the CRM into the business’ day to day functions. … years. Ideally worked with MS Dynamics CRM. Comfortable with developing and implementing CRM strategy and best practice. Oversee CRM performance and functionality, analyse customer data and insights to identify areas of growth, optimise and automate processes, monitor initiatives and provide recommendations for enhancement. Provide training and support to more »