11 of 11 Customer Requirements Jobs in Basingstoke

have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get … from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customer requirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful More ❯

Lead technical delivery from design through to build and handover Troubleshoot and resolve issues across virtualisation platforms and Microsoft technologies Deliver enhancements and ongoing changes in response to evolving customer requirements Collaborate closely with testing and integration teams to ensure solution reliability and scalability Essential Experience Proven experience delivering full technical solutions across design and build phases Strong More ❯

Lead technical delivery from design through to build and handover * Troubleshoot and resolve issues across virtualisation platforms and Microsoft technologies * Deliver enhancements and ongoing changes in response to evolving customer requirements * Collaborate closely with testing and integration teams to ensure solution reliability and scalability Essential Experience * Proven experience delivering full technical solutions across design and build phases * Strong More ❯

Application Architect, you will be instrumental in the pre-contract phase, responsible for: Creating robust and compelling application architecture design artefacts using industry-standard methodologies (e.g., Archimate). Translating customer requirements (using techniques like User Stories/Use Cases) into technically sound and viable solutions. Collaborating closely with Solution Owners and Project Managers to ensure proposed solutions align … with customer needs and approved designs. Championing sustainable design, incorporating energy-efficient hardware, virtualisation, efficient data management, and green software engineering principles. Providing technical leadership during the presales cycle. About You: We are looking for an experienced architect with a strong technical background and excellent communication skills, ideally gained within a presales or customer-facing solution design environment. … If you have a blend of experience across several of the following areas, we strongly encourage you to apply: Core Architecture & Design: Design Modelling (Archimate/BizzDesign ideal), Requirements Capture, Technical Leadership, Architectural Patterns (OO, Cloud-native, Microservices), Database Design, Application Security Testing. Cloud & Infrastructure: AWS, Azure, VMWare usage and general knowledge. Data & Integration: Data Pipeline Orchestration (Airflow, Spark More ❯

Account Manager (Office-Based, £26-30k) Are you super-organised, customer-focused, and ready to step into a role where you'll truly make a difference to clients every day? We're looking for an Account Manager to join a small, friendly office team supporting customers with their IT needs in a professional, non-technical capacity. This is … of contact for customers, ensuring their satisfaction and supporting their IT wellbeing. Building relationships with customers through regular check-ins to ensure they're happy and feel supported. Taking customer requirements, queries and orders, then organising responses by liaising with the technical team and suppliers. Creating and sending quotes through and processing confirmed orders accurately. What we're … tasks with accuracy. Strong admin skills and the ability to follow up and follow through. Confident communication skills with the ability to listen and build rapport with customers. A customer-focused mindset with a can-do, solutions-focused attitude. Good common sense and the ability to use your own initiative. Strong research skills to gather the right information for More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers. Joining our highly skilled and customer focused team, you will play an important role in managing the organisation's infrastructure covering technical leadership, proactive administration and playing a pivotal role in the delivery of new … manage cloud infrastructure across multiple public platforms. In this fast-paced role, you'll be responsible for project and BAU workloads, independently and collaboratively, adapting to evolving technology and customer requirements. You'll act as a key technical escalation point and lead during incident resolution, communicate complex technical concepts clearly, and create concise documentation. A commitment to continuous learning … are highly organised and task-driven with the ability to drive solutions whilst maintaining technical rigour, whilst working well under pressure and in an agile environment. You will be customer and service focused with strong communication skills to enable to you to collaborate, engage and influence colleagues and senior stakeholders. You will need to be a team player whilst More ❯

in size and complexity. You will work closely with Solution Owners and Project Managers to ensure that solutions are defect free, in-line with approved designs and meet the customer requirements. Your transferable skills and experience: Experience in producing high quality solutions and documentation using a structured approach for components with varying degrees of complexity. Demonstrable experience in the … Designs) for Microsoft Windows Server solutions, both physical and virtual. Experience of steering solutions through several quality gates. The ability to produce, support and maintain work packages throughout the Customer Solution Lifecycle. Experience in requirements management and associated tooling. Experience of working on secure infrastructure solutions Including demonstrable experience of the design and implementation of security policies following … enterprise environment along with experience in designing and deploying HyperV, SCCM, and MECM solutions. Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/background as an Infrastructure/Integration Engineer or 4th Line More ❯

that enable the deployment of Applications using industry-standard methodologies. You will collaborate closely with Solution Owners and Project Managers to ensure solutions align with approved designs and meet customer requirements. If you possess several of the skills and experiences listed below, we would be eager to discuss this opportunity with you further. Transferable skills and experience: Design Modelling … ideally with Archimate (BizzDesign preferred) Requirements Modelling/Capture techniques such as User Stories and Use Cases AWS and Azure Cloud usage VMWare usage Technical Leadership & Design DevSecOps tooling and practices Application Security Testing SAFe (scaled agile) Processes Data Integration Focused: Data Pipeline Orchestration and ELT tooling such as Apache Airflow, Apache NiFi, Airbyte, and Singer Message Brokers and More ❯

of Applications using industry standard methodologies. You will work closely with Solution Owners and Project Managers to ensure that solutions are in-line with approved designs and meet the customer requirements. If you have a handful of the below skills/experience we would love to discuss this role with you further. Transferable skills and experience: General Design Modelling … ideally with Archimate (BizzDesign preferred) Requirements Modelling/Capture techniques such as User Stories and Use Cases. AWS General/Usage Azure Cloud General/Usage VMWare General/Usage Technical Leadership & Design DevSecOps tooling and practices Application Security Testing SAFe (scaled agile) Processes Data Integration Focused Data Pipeline Orchestration, and ELT tooling such as Apache Airflow, Apark, NiFi More ❯

Clearance mandatory Day-to-day of the role: Provide technical implementation of medium to large infrastructures within project timelines, identifying risks and working within a technical framework to meet customer requirements. Implement technical best practices independently within a team, leveraging in-depth product knowledge. Manage systems within SLA parameters, proposing and implementing changes to meet service level requirements. Take … infrastructure patching following design specifications and resolve issues. Familiarity with site LAN Design and implementation. Experience with ECR process, creation of as-fitted packs, and sign-off, working with Customer Authorities. Previous experience in a complex, multi-stakeholder environment. Ability to provide comprehensive guidance on the development of, and modifications to, solution components ensuring compatibility with relevant architectures, strategies More ❯