5 of 5 Customer Requirements Jobs in Basingstoke

instrumental in the pre-contract phase, responsible for: Creating robust and compelling application architecture design artefacts using industry-standard methodologies (eg, Archimate). Translating customer requirements (using techniques like User Stories/Use Cases) into technically sound and viable solutions. Collaborating closely with Solution Owners and Project Managers … to ensure proposed solutions align with customer needs and approved designs. Championing sustainable design, incorporating energy-efficient hardware, virtualisation, efficient data management, and green software engineering principles. Providing technical leadership during the presales cycle. About You: We are looking for an experienced architect with a strong technical background and … excellent communication skills, ideally gained within a presales or customer-facing solution design environment. If you have a blend of experience across several of the following areas, we strongly encourage you to apply: Core Architecture & Design: Design Modelling (Archimate/BizzDesign ideal), Requirements Capture, Technical Leadership, Architectural Patterns More ❯

Work closely with our product and engineering teams to define, design, and enhance platform features specifically tailored for IT infrastructure solutions. Gather and analyse customer requirements, feedback, and pain points to inform the development of platform capabilities that meet their needs. Attend client meetings alongside Sales and Account More ❯

preventative maintenance and configuration improvements to optimise performance. Deliver infrastructure projects within agreed timeframes and budgets . Work within a technical framework to meet customer requirements. Manage systems within SLA agreements , identifying and implementing service improvements. Take ownership of problem resolution , engaging with third parties where necessary. Stay up More ❯

deployment, including installation, troubleshooting, problem resolution, and maintenance. You will advise project SMEs on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work: Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects, work within a technical framework … of the project to meet customer requirements. Technical Capability: Work within a team with in-depth product knowledge without supervision to implement technical best practices. Service Level: Manage systems within SLA, proposing, identifying improvements, and implementing changes to meet service level requirements. Problem Solving: Take ownership for obtaining the More ❯

will work closely with Solution Owners and Project Managers to ensure that solutions are defect free, in-line with approved designs and meet the customer requirements. Your transferable skills and experience: Experience in producing high quality solutions and documentation using a structured approach for components with varying degrees of … solutions, both physical and virtual. Experience of steering solutions through several quality gates. The ability to produce, support and maintain work packages throughout the Customer Solution Lifecycle. Experience in requirements management and associated tooling. Experience of working on secure infrastructure solutions Including demonstrable experience of the design and … in designing and deploying HyperV, SCCM, and MECM solutions. Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/background as an Infrastructure/ More ❯