11 of 11 Customer Requirements Jobs in Birmingham

in relation to effective pre sales activity’s, working closely with the marketing and sales team to support them in the delivery of their objectives. You will ensure that customer satisfaction is maximised by regularly attending prospect and client meetings, providing product demonstrations, prospect engagement, training and liaising closely with the development and sales teams to ensure an effective … and smooth customer journey. You will hold line management responsibility and will liaise with HR to ensure that relevant coaching and development plans are put in place for each member of the team. You will act as an effective point of escalation for the CRM team along with ensuring the quality of CRM project delivery, in line with client … objectives. As CRM consultant, you will provide feedback and suggestions in order to assist with improving Company best practice and customer experience along with providing input in the Company’s strategic development plans. Key Tasks Effectively support the sales team in completing pre-sales activities Liaise with HR to effectively line manage CRM product specialists, completing coaching, setting appropriate More ❯

Specialist knowledge of information analysis and the use of information through degree or equivalent, plus additional specialist knowledge acquired through training and relevant experience Understanding of statutory and mandatory requirements, with clear knowledge of best practice Understanding of NHS contracting, commissioning and regulatory requirements/processes Database design and management, statistical analysis, data modelling and interrogation Extensive skillset … in business intelligence software including Microsoft Power BI Experience of providing business intelligence, reports and dashboards Excellent communications skills, written and verbal Ability to understand and interpret customer requirements and deliver the correct level of information dependent upon the audience Knowledge and experience of data protection and IG and confidentiality issues within the NHS Thorough understanding of importance More ❯

Job Summary Novocomms Limited (“NVC”) – Birmingham, UK NVC is looking for Full-Time Experienced Technical Program Manager (Ref.: TPM202501 ) to lead multiple R&D and customer-facing programmes from concept to production. You will coordinate cross-disciplinary engineering teams, manage external partners, prepare winning grant proposals and create customer technical specifications that support the sales process. A solid … including work-packages, Gantt charts, TRL justification and exploitation plans. Coordinate technical writing and cost narratives; track deliverables and compliance once projects are awarded. Technical Specification & Sales Support Translate customer requirements into clear technical specifications and statements of work for antenna, RF and system teams. Support business-development and sales colleagues during RFQ/RFP responses and technical … Coordination Align RF, antenna, hardware, firmware, test and supply-chain teams; remove blockers and facilitate design reviews. Serve as primary technical interface to customers, subcontractors and governmental stakeholders, ensuring requirements are met and issues resolved promptly. Documentation & Compliance Maintain project dashboards, BoMs, LCA inputs and certification plans (CE, FCC, GCF, PTCRB). Ensure projects embed cyber-security best practice More ❯

people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Key Responsibilities Lead and manage the full … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯

and creating tailored solutions for customers? We are supporting a leading logistics and supply chain business seeking a Solution Development Manager/Supply Chain Solutions Manager to join their Customer Solutions team in Birmingham. In this role, you'll combine your supply chain expertise with cutting-edge technology to design, present, and implement bespoke solutions for both new and … existing clients. This is a strategic, consultative role where you'll help shape customer value propositions, support business growth, and drive digital transformation. Key Responsibilities; Collaborate with Customer Solutions, Account Management, and Commercial teams to design and present compelling supply chain solutions for key clients and prospects. Actively support strategic bid processes (RFIs, RFQs, RFPs), ensuring that solution … designs meet customer requirements and position the business as a value-driven partner. Lead the project management of solution development, from initial qualification to value proposition delivery and execution. Conduct demonstrations of the company's supply chain technology products, gathering feedback to support continuous improvement. Identify new feature requirements and support the evolution of digital supply chain More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯

and delivering Software projects is essential to be able to provide subject matter expert network knowledge on risks and dependencies, as well as be experienced in managing challenges around customer requirements and timescales versus capacity both technically and operationally Essential role requirements: * Plan, schedule, monitor and report on project activities to ensure that each part contributes to … teams, building strong working relationships and understanding of their technical areas * Demonstrative experience in gathering Epics, User stories, and supporting the Business Analysis function on gathering clear sets of requirements is essential * Ability to stage plan well, defining clear and measurable milestones is needed * Strong financial budgeting, forecasting and management is required * Maintain an accurate RAID log, and proactive More ❯

that leverage the power of artificial intelligence, IoT technologies, and telematics to drive real-world impact for our customers. Key Responsibilities Pre-Sales Support Partner with Sales to understand customer needs and tailor AIoT and telematics solutions that meet business and technical requirements. Participate in client-facing engagements such as discovery sessions, technical workshops, and product demonstrations. Develop technical … proposals, create solution architectures, and lead proof-of-concept efforts. Project Delivery Translate customer requirements into detailed Statements of Work (SoWs) and scalable technical solutions. Support implementation teams by configuring, integrating, and deploying AIoT and telematics platforms. Ensure timely and successful delivery in collaboration with Project Managers. Post-Sales Support Serve as a technical point of contact for … deployed solutions, providing ongoing troubleshooting and support. Facilitate training for customers and internal teams to drive adoption and usage. Gather customer feedback and identify opportunities for continuous improvement. Cross-Functional Collaboration Work closely with Product Management to align customer use cases with product roadmaps and enhancements. Contribute to refining solution design processes, documentation, and best practices. Share insights More ❯

or Resource on Demand. Successful project delivery will involve building and managing your team, ensuring the delivery of agreed products, maintaining effective communication, managing project controls (including risk, issues, customer dependencies, and change), and providing high-quality professional outcomes that satisfy our customers and stakeholders. Typically, you will be responsible for projects with services revenue of up to £1.5 … to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the … Demonstrable leadership skills. Excellent interpersonal skills and ability to build and maintain relationships. Ability to apply Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs. Ability to apply influencing skills appropriately to enable the required outcomes for your stakeholders and to enable positive assignment outcomes. Understand the wider context for the Customer More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

the context of the employer Source and analyse security cases and describe what threats, vulnerability or risks are mitigated and identify any residual areas of concern Analyse employer or customer requirements to derive security objectives and taking account of the threats and overall context develop a security case which sets out the proposed security measures in the context … level agreements or other defined performance targets Configure, deploy and use computer, digital network and cyber security technology Recommend improvements to the cyber security posture of an employer or customer based on research into future potential cyber threats and considering threat trends Write program code or scripts to meet a given design requirement in accordance with employers' coding standards More ❯