1 to 25 of 58 Customer Requirements Jobs in the West Midlands

to manage the Systems Engineering Process to company and international standards for a major project. Includes significant team management responsibility to provide direction to a team of engineers through requirements management definition, design, implementation and validation until delivery of the system. You must be able to provide systems engineering decision authority. Principal Relationships: As part of the Thales Systems … will individuals be expected to be able to undertake all of them. They are given as a guide as to the expected duties of the grade. Develop and manage requirements specifications at both the system and subsystem levels. Demonstrate a solid understanding of the development lifecycle and lifecycle products. Interface with clients to define the content and format of … test specifications. Define and authorise test specifications. Conduct impact analysis and manage variations. Ensure compliance with customer requirements and resolve related issues. Define and authorize design descriptions and verification requirements. Provide technical advice to the Engineering Group Manager on technical matters and management issues pertinent to the Systems Engineering Group. Offer technical direction and leadership to the Systems More ❯

designing and implementing control software solutions, conducting in-house testing, and commissioning software on-site for customers. You will work closely with project teams to deliver solutions that meet customer requirements and industry standards. Key Responsibilities of a Senior Controls System Engineer: - Develop and implement PLC software solutions (Siemens TIA, Rockwell PLC range)- Design and integrate HMI and More ❯

in relation to effective pre sales activity’s, working closely with the marketing and sales team to support them in the delivery of their objectives. You will ensure that customer satisfaction is maximised by regularly attending prospect and client meetings, providing product demonstrations, prospect engagement, training and liaising closely with the development and sales teams to ensure an effective … and smooth customer journey. You will hold line management responsibility and will liaise with HR to ensure that relevant coaching and development plans are put in place for each member of the team. You will act as an effective point of escalation for the CRM team along with ensuring the quality of CRM project delivery, in line with client … objectives. As CRM consultant, you will provide feedback and suggestions in order to assist with improving Company best practice and customer experience along with providing input in the Company’s strategic development plans. Key Tasks Effectively support the sales team in completing pre-sales activities Liaise with HR to effectively line manage CRM product specialists, completing coaching, setting appropriate More ❯

Specialist knowledge of information analysis and the use of information through degree or equivalent, plus additional specialist knowledge acquired through training and relevant experience Understanding of statutory and mandatory requirements, with clear knowledge of best practice Understanding of NHS contracting, commissioning and regulatory requirements/processes Database design and management, statistical analysis, data modelling and interrogation Extensive skillset … in business intelligence software including Microsoft Power BI Experience of providing business intelligence, reports and dashboards Excellent communications skills, written and verbal Ability to understand and interpret customer requirements and deliver the correct level of information dependent upon the audience Knowledge and experience of data protection and IG and confidentiality issues within the NHS Thorough understanding of importance More ❯

of Anti-Submarine Warfare (ASW) solutions. General Sonar Studies are central to the research, development and procurement of concepts, capabilities and solutions to anticipate and address the most challenging customer requirements. Collaboration inside and outside the company is central to the approach employed. The role requires a flexible and proactive approach founded on academic excellence, problem solving, self-discipline … and contribute to innovation activities in the Underwater Systems business area. Working with a team of highly capable experts and specialists, the candidate will support the delivery of better customer decisions across the mission cycle through revolutionary data exploitation and processing techniques. The role will technically support the development of compelling, collaborative solutions and associated bid documents for Customer … a settling in period with appropriate mentoring, training and support, the role will be required to: Technically support the development of compelling, collaborative solutions and associated bid documents for Customer Funded R&D Programmes. Technically support the delivery of tasks, work packages and projects with a focus on delivery to time, budget and quality. As part of wider company More ❯

of a team that will support your learning, development and progression? Then look no further What the role has to offer Become the single point of contact for the Customer into the Thales organisation. Manage multiple contracts and working together with various internal functions (such as Commercial and Finance) to not only delight the customer but also achieve … then take these and work with internal functions/departments, turn these into solutions and deliverables. Not only that but the role also comes with both internal and external (customer) project performance and reporting responsibilities, where you will be given the delegation to make daily decisions that will affect outcomes and the customer satisfaction. Having said that, help … resources, managing budgets, tracking project progress, and engaging with stakeholders. They should possess the ability to assess risks and resolve issues throughout the project lifecycle. You will ideally have customer interface and service/support experience and be able to demonstrate dealing with demanding situations to get successful outcomes. Experience in managing complex projects, particularly in military service contracts More ❯

support design validation and integration. Cross-Functional Collaboration: Initiate and guide collaboration with R&D, Battery Systems Engineering (BSE), manufacturing, and other departments to align on technical solutions, system requirements, and development strategies. Technical Documentation: Generate and review detailed technical drawings, schematics, and specifications for battery systems, ensuring compliance with automotive standards and traceability throughout the development lifecycle. Proactively … actionable recommendations to guide further development and decision-making. Effectively communicate feasibility study outcomes, technical insights, and project progress to stakeholders, ensuring clarity and alignment with business goals and customer requirements. Continuous Improvement: Provide feedback to enhance the feasibility assessment process, driving continuous improvement in battery concept development methodologies and practices. Technology Monitoring: Stay abreast of advancements in battery … system technologies, cell chemistries, and industry trends, fostering a culture of knowledge growth and innovation within the team. Requirements Bachelor's or Master's degree in Electrical, Mechanical, Materials Science, or related field, with several years of experience in battery system engineering or energy storage, ideally in automotive/EV contexts. Knowledge of battery cell technologies, electrochemical behaviors, system More ❯

We are committed to building an inclusive, safe and supportive environm ent that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment proce ss. About us We're approaching our tenth birthday and have gone from being a little-known tech start-up to … teams. You will spend most of your time integrated into one of our software development or data science teams, acting as the link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance … are things that are likely to be used in the role and it is advised that you should have opinions on several of them. Core skills: Eliciting and analysing requirements - both functional and non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to More ❯

both technical and commercial support to our clients internal teams and customers. Youll play a key role in delivering bespoke engineered solutionsguiding products from concept through to manufacturewhile ensuring customer requirements are met in line with cost, quality and delivery targets. Key Responsibilities: Provide technical advice and product specification support to clients Resolve technical queries and propose cost … Bring: Background in using AutoCAD and SolidWorks software Degree in Engineering or similar technical qualification Proven ability to read and produce technical drawings Excellent verbal and written communication skills Customer-first mindset with a professional, ethical approach Strong interpersonal skills to engage with a broad range of stakeholders IT proficiency including Microsoft Office, AutoCAD and SolidWorks Self-motivated, with More ❯

people management skills with strong business acumen and commercial skills. There will be a particular focus on the public sector, working with a variety of clients. Skilled in analysing requirements and collaborating with subject matter experts, both technical and non-technical, with experience in writing high-quality copy, tailored to the audience. Key Responsibilities Lead and manage the full … and win strategy to submission, close and post-bid reviews. Manage complex, multi-disciplinary bid teams to deliver high-quality responses to strict deadlines Ensure all submissions meet client requirements and internal governance standards. Support internal knowledge sharing and coaching of more junior team members Ability to identify risks and propose solutions to mitigate. Develop, manage and enforce the … matrixes as necessary throughout bid life cycle. Work with Sector Leads to develop, coach and agree win strategy and themes, executive summaries, and validation of our value proposition. Understand customer requirements and translate our capabilities and case studies into compelling responses. Manage assigned opportunities through the Decision gates. Embed a culture of learning and development of the process More ❯

like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and … deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to … PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize More ❯

and creating tailored solutions for customers? We are supporting a leading logistics and supply chain business seeking a Solution Development Manager/Supply Chain Solutions Manager to join their Customer Solutions team in Birmingham. In this role, you'll combine your supply chain expertise with cutting-edge technology to design, present, and implement bespoke solutions for both new and … existing clients. This is a strategic, consultative role where you'll help shape customer value propositions, support business growth, and drive digital transformation. Key Responsibilities; Collaborate with Customer Solutions, Account Management, and Commercial teams to design and present compelling supply chain solutions for key clients and prospects. Actively support strategic bid processes (RFIs, RFQs, RFPs), ensuring that solution … designs meet customer requirements and position the business as a value-driven partner. Lead the project management of solution development, from initial qualification to value proposition delivery and execution. Conduct demonstrations of the company's supply chain technology products, gathering feedback to support continuous improvement. Identify new feature requirements and support the evolution of digital supply chain More ❯

are looking for somebody to join us in support of delivering one of our major objectives in ensuring the delivery of our Enterprise Feature & Technology Cycle plan for future customer requirements. This will include, but not be limited to: Running the cadence of alignment of Demand Process/Enterprise Roadmap/Technology Delivery Framework. 90 day lookahead of all … their tech ambition status. Alignment of content between Product Strategy and Tech Platforms through the Technical Ambition Leads. Supporting other Transformation activity that may come about. Essential Personal Profile Requirements: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and … credibility and trust through experience and personal style. A good communicator who can communicate complex ideas. An effective team player, actively leads, develops and supports team members. Desirable Profile Requirements: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along. Key Accountabilities and Responsibilities: To implement effective More ❯

Business Analyst Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. … more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role: Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting Converting the requirements into users stories and logically incorporate into a backlog Influencing, managing … to juggle multiple priorities and demands. Help customers with process re-engineering opportunities, which improve the effectiveness of processes Being the subject matter expert/champion of the agreed customer requirements. Creating clear and effective documentation across multiple channels Using a hands-on approach to ensuring timescales are met Must be able to challenge stakeholders to ensure true value More ❯

of Openings: 1 Worker Type: Permanent Position Overview: The Field based Machine Control Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of on machine control systems – across all machine types, brands and technology models … equipment as part of the installation, rental, or support of equipment in the field. [10%] Operations – Support the Machine Control Installation, Calibration and Support Team Leader to effectively deliver customer requirements with installations and planning of operations. [5%]. Operations – Ensures the operational quality of the system by documenting post-installation testing for record keep. [5%]. Training … administration are completed fully, documented and to the high standards expected from SITECH UK and Ireland and Trimble [ At all times – in line with Team Leaders, Operations and planner requirements]. Results – Understands importance of customers as the life of the organisation and all activity has a level of urgency and customer centricity to ensue high performance relies More ❯

further developing the existing toolset and for architecting new tools to a professional standard. This is achieved through working very closely with the experts in Vehicle Dynamics, turning their requirements into reality. You will also be working alongside our team of professional software developers who support the wider Vehicle Dynamics toolset for data processing and visualisation. These tools provide … tool development. Continuously seek to improve test efficiency and effectiveness via the toolset. Support other team members in contributing to the tools successfully. Manage the product backlog in Jira – customer requirements fully understood & recorded, linked to higher-level objectives and prioritised accordingly, working closely with the Product Owner. Develop and maintain a product roadmap and clear software architecture … vision. Lead the detailed planning of stories which deliver customer value, outlining the technical approach to delivering them and estimating the story points required. Contribute to the automated testing framework to ensure that all developments are robustly deployed. Support all Agile ceremonies, with particular focus on regular retrospectives – being open to giving and receiving constructive feedback and supporting continuous More ❯

further developing the existing toolset and for architecting new tools to a professional standard. This is achieved through working very closely with the experts in Vehicle Dynamics, turning their requirements into reality. You will also be working alongside our team of professional software developers who support the wider Vehicle Dynamics toolset for data processing and visualisation. These tools provide … tool development. Continuously seek to improve test efficiency and effectiveness via the toolset. Support other team members in contributing to the tools successfully. Manage the product backlog in Jira – customer requirements fully understood & recorded, linked to higher-level objectives and prioritised accordingly, working closely with the Product Owner. Develop and maintain a product roadmap and clear software architecture … vision. Lead the detailed planning of stories which deliver customer value, outlining the technical approach to delivering them and estimating the story points required. Contribute to the automated testing framework to ensure that all developments are robustly deployed. Support all Agile ceremonies, with particular focus on regular retrospectives – being open to giving and receiving constructive feedback and supporting continuous More ❯

and owning the generic system artifacts for new and existing powertrain propulsion concepts, capabilities and features in the (xHEV Diesel/Gasoline) space ensuring they are legally compliant, meets customer attributes expectations and are competitive in the market. Some of these artifacts are (but not limited to) customer requirements mapping, feature/capability definition, Use case analysis … Logical architecture diagram, Functional Failure Analysis, generic functional requirements cascade, test case mapping, target generation and issue resolution for Powerpacks. You will lead the design of Propulsion system concept physical base solution with balanced integration of its Core system - Propulsive Torque/Aftertreatment and GasPath/Thermal systems/48V Electrical Power supply - Battery, Inverter Converters/Fuels storage … systems. Special requirements for this role are a good knowledge and experience in ICE PTs and transmissions with couple mid/high voltage electrification systems (MHEV/PHEV), torque, electrical and thermal energy management, AND aftertreatment system and Gas-path, pollutant emissions and requirements in different markets, with understanding on strategy development, calibration and controls. Position : Emissions Calibration More ❯

of Openings: 1 Worker Type: Permanent Position Overview: The Field based Machine Control Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of on machine control systems - across all machine types, brands and technology models … equipment as part of the installation, rental, or support of equipment in the field. 10% Operations - Support the Machine Control Installation, Calibration and Support Team Leader to effectively deliver customer requirements with installations and planning of operations. 5% . Operations - Ensures the operational quality of the system by documenting post-installation testing for record keep. 5% . Training … administration are completed fully, documented and to the high standards expected from SITECH UK and Ireland and Trimble At all times - in line with Team Leaders, Operations and planner requirements . Results - Understands importance of customers as the life of the organisation and all activity has a level of urgency and customer centricity to ensue high performance relies More ❯

and delivering Software projects is essential to be able to provide subject matter expert network knowledge on risks and dependencies, as well as be experienced in managing challenges around customer requirements and timescales versus capacity both technically and operationally Essential role requirements: * Plan, schedule, monitor and report on project activities to ensure that each part contributes to … teams, building strong working relationships and understanding of their technical areas * Demonstrative experience in gathering Epics, User stories, and supporting the Business Analysis function on gathering clear sets of requirements is essential * Ability to stage plan well, defining clear and measurable milestones is needed * Strong financial budgeting, forecasting and management is required * Maintain an accurate RAID log, and proactive More ❯

internal and competitor vehicles. Key Responsibilities: Lead the development and enhancement of data processing tools for steering and handling performance. Collaborate closely with vehicle dynamics experts to translate technical requirements into robust software solutions. Architect new tools and improve existing ones to a professional standard. Manage the product backlog in Jira, ensuring alignment with customer requirements and More ❯

further developing the existing toolset and for architecting new tools to a professional standard. This is achieved through working very closely with the experts in Vehicle Dynamics, turning their requirements into reality. You will also be working alongside our team of professional software developers who support the wider Vehicle Dynamics toolset for data processing and visualisation. These tools provide … tool development. Continuously seek to improve test efficiency and effectiveness via the toolset. Support other team members in contributing to the tools successfully. Manage the product backlog in Jira - customer requirements fully understood & recorded, linked to higher-level objectives and prioritised accordingly, working closely with the Product Owner. Develop and maintain a product roadmap and clear software architecture … vision. Lead the detailed planning of stories which deliver customer value, outlining the technical approach to delivering them and estimating the story points required. Contribute to the automated testing framework to ensure that all developments are robustly deployed. Support all Agile ceremonies, with particular focus on regular retrospectives - being open to giving and receiving constructive feedback and supporting continuous More ❯

that leverage the power of artificial intelligence, IoT technologies, and telematics to drive real-world impact for our customers. Key Responsibilities Pre-Sales Support Partner with Sales to understand customer needs and tailor AIoT and telematics solutions that meet business and technical requirements. Participate in client-facing engagements such as discovery sessions, technical workshops, and product demonstrations. Develop technical … proposals, create solution architectures, and lead proof-of-concept efforts. Project Delivery Translate customer requirements into detailed Statements of Work (SoWs) and scalable technical solutions. Support implementation teams by configuring, integrating, and deploying AIoT and telematics platforms. Ensure timely and successful delivery in collaboration with Project Managers. Post-Sales Support Serve as a technical point of contact for … deployed solutions, providing ongoing troubleshooting and support. Facilitate training for customers and internal teams to drive adoption and usage. Gather customer feedback and identify opportunities for continuous improvement. Cross-Functional Collaboration Work closely with Product Management to align customer use cases with product roadmaps and enhancements. Contribute to refining solution design processes, documentation, and best practices. Share insights More ❯

or Resource on Demand. Successful project delivery will involve building and managing your team, ensuring the delivery of agreed products, maintaining effective communication, managing project controls (including risk, issues, customer dependencies, and change), and providing high-quality professional outcomes that satisfy our customers and stakeholders. Typically, you will be responsible for projects with services revenue of up to £1.5 … to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the … Demonstrable leadership skills. Excellent interpersonal skills and ability to build and maintain relationships. Ability to apply Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs. Ability to apply influencing skills appropriately to enable the required outcomes for your stakeholders and to enable positive assignment outcomes. Understand the wider context for the Customer More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯