1 to 25 of 50 Customer Requirements Jobs in the West Midlands

well-established manufacturing client are looking for an office-based Account Manager responsible for developing and maintaining strong customer relationships to drive customer satisfaction, retention, and revenue growth. Acting as the primary point of contact for general industry customers, the role focuses on having a deep understanding … customer requirements and delivering solutions that meet both customer and business needs. You will be working closely with Sales, Operations, Quality, Project Management and Finance teams, to coordinate effective solutions, resolve customer issues, and identify opportunities to grow existing accounts through upselling and cross-selling activities. ...

provide applications support and solutions to customers and colleagues to meet customer requirements for electronic/electro-hydraulic systems globally. Further to provide comprehensive technical advice and expertise to both HydraForce Customers and HydraForce Internal Departments, liaising with field based Sales personnel and internal departments to ensure … effective provision of information and advice to meet customer needs. Review, advise and process system requests (including those for new/modified products) from the field and support sales at customers to initiate new (electronic) projects, if required Review and process requests for hardware adaptations or development, as well ...

driven sector. This role sits at the intersection of engineering, business development, and programme delivery , making it ideal for an engineer who enjoys translating customer requirements into innovative, deliverable solutions. Reporting to the Chief Engineer and working closely with Sales & Marketing, you'll play a pivotal role … programmes, and driving improvements to bid and product development processes across the business. What You'll Be Doing Bid & Proposal Development Review and analyse customer requirements to develop robust technical solutions. Collaborate with cross-functional teams to create costed project plans and work breakdown structures. Prepare technical proposals ...

mission-critical environments, working closely with OEMs, system integrators and engineering teams to solve challenging technical applications. With continued investment in innovation and customer support, the business is looking to strengthen its commercial team with an experienced technical sales professional. This is a customer-facing role combining technical … expertise with commercial responsibility. The successful candidate will be responsible for developing new business opportunities, managing key customer accounts and supporting customers throughout the complete sales lifecycle. Working closely with engineering, operations and commercial teams, you will provide technical guidance, develop tailored solutions and help drive continued business growth ...

quotations, costings and solution development for automation, control and drive systems. The successful candidate will act as the link between sales and engineering, translating customer requirements into clear, technically robust proposals. Responsibilities for Applications Engineer/Internal Sales Engineer As Applications Engineer/Internal Sales Engineer, you will … review customer specifications, configure suitable technical solutions and prepare detailed quotations and proposals. You will work closely with sales, engineering, suppliers and customers to ensure solutions are technically viable and commercially competitive. Prepare quotations, costings, technical specifications and proposals Configure automation and control solutions from customer requirements ...

ResponsibilitiesMake an impactSwisslog is currently seeking an experienced Senior Solution Designer to design solutions for complex intralogistics customer projects. Our head office in the UK is based in Redditch however this position can be performed from a home office environment with travel to customer sites or the head … office when required. Autonomously and successfully understand of customer requirements and develop solutions for medium to complex projectsSuccessfully lead the sales process from a Technical/Solution point of view, understanding customer requirements and opportunities and designing concepts and solutions for medium to complex projectsParticipation ...

that help customers connect power, strengthen networks, and support the energy transition. You take ownership of the overall technical solution for HVDC projects, translating customer requirements into integrated system designs, equipment specifications, engineering strategies, and technical decisions across the project lifecycle. You work closely with teams across engineering … processes that strengthen HVDC system engineering capability for the future. How You Will Make a Difference Leading the overall HVDC technical solution to meet customer requirements using reference solutions and sound engineering judgement Developing integrated HVDC scheme designs by defining subsystem ratings, functionalities, and interfaces in an optimized ...

right solutions for customers. You don t need to have experience in a specific product sector. What matters is your ability to sell, understand customer requirements and win new business. The Role Identify and actively develop new business opportunities across the UK. Build and manage a strong sales … pipeline through proactive business development. Develop trusted relationships with customers and key decision-makers. Understand customer requirements and identify the most appropriate solutions. Manage opportunities from initial contact through to quotation, negotiation and order . Prepare and deliver professional quotations, proposals and presentations. Visit customers nationally and attend ...

arranging meetings with prospective customers Getting through the door and building relationships with key decision makers Conducting face-to-face meetings and presentations Understanding customer requirements and identifying opportunities to upsell our products and services Preparing quotations and negotiating commercial terms Managing the sales process from initial contact … close Developing long-term relationships with newly won customers Working towards and exceeding sales targets Keeping up to date with industry trends, competitors and customer requirements What We're Looking For This role is not for someone looking for a purely account-management-focused position. We want ...

period of growth, they are looking for an ambitious and commercially focused Fabrication Business Development Manager to develop new business opportunities and grow the customer base across the UK. The Role This is a hands-on business development and sales role focused on identifying, developing and securing new manufacturing … opportunities. You will be responsible for building new customer relationships, generating enquiries, securing quotation opportunities and converting prospects into long-term customers. Working closely with engineering, estimating and production teams, you will play a key role in increasing sales revenue and expanding the company's presence across target industrial ...

Location 1 Castle Court, Castlegate,Dudley, DY1 4RD,United Kingdom Job Category Cloud Operations, Customer Success Relocation Expense Covered No Employee Type FT Salaried Manage Others Yes Description The Cloud Operations Manager is a vital role in overseeing one of the key customer facing elements within our business. … manager will embrace the “customer first” ethos of the Customer Care division and ensure this is consistently reflected across the global Cloud Operations team. Reporting to the VP of Customer Care, the role will be responsible for all Cloud Operations Engineers globally and will provide leadership, operational ...

pivotal role in designing and showcasing BT's market-leading Genesys Cloud solutions. Acting as a technical authority, you'll take ownership of complex customer solutions from concept through to delivery, combining deep technical expertise with exceptional customer engagement skills. Working closely with customers, bid teams and design … specialists, you'll lead impactful demonstrations that influence customer decisions, support business growth and reinforce BT's position as a leading Genesys Cloud partner. This is a highly visible, customer-facing role where you'll provide technical leadership, shape best practice and help define the future direction ...

major international food retail account. You will be responsible for coordinating shipments from booking through to delivery, while ensuring customs, compliance, documentation, billing and customer reporting are completed accurately and on time. The role would suit an experienced import professional who enjoys working in a fast-paced environment, takes … invoices and supplier documentation. Liaise with suppliers and shippers to obtain booking confirmations, shipping instructions and outstanding documentation. Maintain accurate shipment trackers, schedules and customer visibility reports. Coordinate with customers, shipping lines, hauliers, warehouses, suppliers and internal operational teams. Maintain accurate electronic records and ensure customer documentation ...

experienced Business Analyst to support the Digital MTD V&C CESA Futures team. You will work across large-scale digital initiatives, identifying and translating customer requirements into effective solutions while engaging with both technical and non-technical stakeholders. Key responsibilities Gather, analyse and document business and system requirements. … high-level design activities. Perform data capture, data analysis and data modelling activities. Work with stakeholders across varying levels of technical knowledge. Support requirements and analysis activities within large-scale and multi-project environments. Contribute to the delivery of digital transformation initiatives within the MTD programme. Build and maintain ...

experienced Business Analyst to support the Digital MTD V&C CESA Futures team. You will work across large-scale digital initiatives, identifying and translating customer requirements into effective solutions while engaging with both technical and non-technical stakeholders. Key responsibilities Gather, analyse and document business and system requirements. … high-level design activities. Perform data capture, data analysis and data modelling activities. Work with stakeholders across varying levels of technical knowledge. Support requirements and analysis activities within large-scale and multi-project environments. Contribute to the delivery of digital transformation initiatives within the MTD programme. Build and maintain ...

continuous improvement from raw material intake through to finished product dispatch. The successful candidate will provide support to the QA team, drive compliance with customer requirements, and work closely with production, operations, growers, and suppliers to maintain and continually improve quality systems and standards. Quality Assurance & Compliance Support … material quality standards, including supplier compliance, inspections, approvals, and ongoing performance monitoring. Oversee finished product quality to ensure customer specifications and quality requirements are consistently achieved. Maintain and continuously improve food safety and quality management systems, including HACCP, GMP, and customer-specific standards. Ensure compliance with ...

professional who is genuinely motivated by winning new business . The successful candidate will be a true hunter, responsible for identifying and developing new customer opportunities rather than managing an established account portfolio Their products are highly bespoke, premium packaging solutions designed to form part of a customer … direct engagement. Build relationships with brand owners, marketing teams, procurement professionals and other key decision makers. Promote premium packaging solutions tailored specifically to each customer's requirements. Understand customer branding and marketing objectives and identify opportunities where bespoke packaging can add value and differentiate their products. Arrange ...

manufacture, commissioning, and client handover. The successful candidate will provide technical leadership to multidisciplinary engineering teams, ensuring that all engineering deliverables are compliant with customer requirements, industry standards, programme milestones, and budget constraints. Key Role Priorities Essential Requirement Proven experience in the design and development of bespoke special … electrical, controls, instrumentation, and mechanical systems into complete engineering solutions. Ability to provide technical leadership and direction to engineering teams delivering complex projects. Additional Requirements Ability to obtain and maintain SC Clearance . Experience working within highly regulated sectors such as Nuclear, Defence, Aerospace, Rail, Energy, or Industrial Automation ...

equivalent software Providing technical leadership across complex engineering projects Acting as deputy to the Chief RF Engineer and delegated design authority when required Translating customer requirements into practical and manufacturable engineering solutions Leading technical discussions with customers and supporting bids, proposals and presentations Planning and overseeing … antenna testing, validation and performance verification Ensuring products meet customer, regulatory and internal engineering requirements Resolving complex technical issues throughout the product lifecycle Supporting qualification testing, compliance and product assurance activities Improving engineering processes, design standards and technical governance Mentoring engineers and supporting knowledge sharing across the department ...

other teams across business. You will also contribute to design discussions. This role involves work for customers who manage critical infrastructure; based on customer requirements it will be necessary to carry out background checks and suitability assessments (e.g. UK Security Clearance (SC)) as part of the hiring process. … managers to identify business needs, define problem statements, and develop functional specifications with clear success metrics, expected productivity gains, and business impact. Translate user requirements into tool development plans, technical tasks, validation steps, and deployment milestones, ensuring traceability from requirement to delivery and measurable closure of committed scope. Upgrade ...

test. Coordinate signal injection, fault injection, and real-time stimulus to validate behaviour under both nominal and edge-case operating conditions. Define HIL infrastructure requirements and work closely with hardware engineers on bench design, setup, calibration, and ongoing maintenance. Oversee system-level validation activities to ensure robust … regression performance. Define and track quality KPIs such as test coverage, automation ratio, defect leakage, escape rate, MTTD/MTTR, and release readiness. Maintain requirements-to-test traceability to support verification, audit readiness, and confidence in delivered functionality. Provide release sign-off recommendations based on evidence, quality data ...

agility of an SME with the stability and global reach of an international engineering group, we have an excellent reputation for technical expertise, customer relationships and engineered solutions. The Role As Defence Business Development Manager , you will lead continued growth across our Defence business, developing relationships and identifying … commercial opportunities throughout the MOD, naval, military and wider defence supply chain . Working remotely with UK-wide customer travel and occasional European travel, this is an autonomous BDM/Sales Manager position where you can shape your own business development strategy. Responsibilities will include: Develop and deliver ...

transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with teams to allow the smooth transition of data through Qlik Talend Put a structure … with Data Streams Liaise with Account Managers to make sure that pipelines can process the data received from Customers Liaise with business to understand customer requirements, and to keep the business informed of pipeline progress. Provide feedback to users about the quality of the customers data. Establish ...

Record enquiries, actions and outcomes in the CRM or internal tracker and ensure timely responses Coordinate with Sales Support regarding quotations, order confirmations and customer requirements Maintain product documentation, test certificates and customer specific information, ensuring accuracy and compliance Work with Technical, New Product Development and Marketing … keep technical resources, training packs and installation visuals current Prepare reports, review historical test data and record results clearly for internal and customer use Support New Product Development by comparing test results for new products and prototypes Carry out compatibility and quality testing on alternative materials and maintain ...

investment period. Your Role To manage stock levels on manufactured goods and processing of all bespoke manufactured goods. Provide analytical support on products and customer to Estimating. Pricing of products and to action customer requests in line with margin targets and within timescales to ensure their brand proposition … purchased in the most cost effective method Cost review and trend analysis on manufactured goods Costing and pricing of products in line with customer requirements Maximisation of margin against agreed levels for all lines Good understanding of margin mix across SKU profile to achieve optimal balance between sales ...