15 of 15 Customer Requirements Jobs in the West Midlands

technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive it to completion. Keeping the customer at the heart of everything they do. Their team leads the way for implementing complex Voice, Network, Wireless and Security Solutions across a wide array … technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive to completion. Keeping the customer at the heart of everything they do.You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. ...

Customer Success Manager Up to £65,000 + bonus + benefits Cannock | Hybrid Permanent | Full-time We're looking for an experienced and customer-focused Customer Success Manager to our client. You will take ownership of a portfolio of customer accounts, ensuring exceptional service delivery, strong … portfolio * Build strong, trusted relationships with customers. * Identify, develop, and close cross-sell and upsell opportunities * Produce clear and detailed sales proposals based on customer requirements * Report regularly on sales performance, pipeline, and forecasting data * Travel to customer sites across the UK on a regular basis * Provide ...

8.30am – 5.00pm Role Overview Our client is looking for a dedicated SAP Warehouse User to ensure that the SAP system accurately reflects the operational requirements of the warehouse. You will be the key contact between IT and warehouse operators, supporting the management of inventory, stock, imports, and exports … their customers. This role involves working closely with customers, troubleshooting issues, and leading testing efforts for new customer solutions. You’ll also drive process improvements and help with the implementation of new customers into the warehouse system. The position is based on-site in Birmingham, and hybrid working ...

Role Overview Our client is looking for a dedicated SAP Warehouse User to ensure that the SAP system accurately reflects the operational requirements of the warehouse. You will be the key contact between IT and warehouse operators, supporting the management of inventory, stock, imports, and exports for their customers. … This role involves working closely with customers, troubleshooting issues, and leading testing efforts for new customer solutions. You’ll also drive process improvements and help with the implementation of new customers into the warehouse system. The position is based on-site in Birmingham , and hybrid working is not suitable ...

team. This is an excellent opportunity to join the organisation at a time of significant growth and play a key role in delivering complex, customer-facing digital products. The role offers a strong platform for professional development within a technically challenging, delivery-focused environment. The Role You will … digital products and solutions, working closely with internal engineering teams, customers, and stakeholders to ensure robust and timely implementations. The role centres on understanding customer requirements, shaping technical delivery approaches, and integrating digital solutions seamlessly into customer environments. You will take ownership of sprint planning and delivery ...

development project. Your Responsibilities: Facilitate the implementation and support of SAP SD/VMS and Warranty Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements and stakeholder management Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs Design, customize, configure and test SAP SD and Warranty Identify gaps, issues and workaround solutions Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems Handle changes or emergency transports ...

Engineer to join its UK-based engineering and commercial team. This role offers the opportunity to work at the intersection of engineering, sales, and customer solutions, supporting the delivery of bespoke capital equipment, spares, and service offerings across multiple industrial sectors. Based near Nuneaton,you will play … manage proposal, estimating, and technical application activities for equipment sales, spares, and services. Produce detailed technical and commercial proposals in line with customer requirements and applicable regulations. Interpret customer specifications, engineering drawings, and design documentation to develop tailored solutions. Collaborate with internal teams, suppliers, and customers ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical ...

Purpose This role sits at the heart of our technical function. The job holder plays a critical role in supporting partners throughout the entire customer journey — from pre-sales solution design to post-sales delivery — ensuring high-quality, reliable technical outcomes every step of the way. Beyond external support … effort to maximize the design, specification and utilisation of Hikvision products and solutions. Proactively scope the technical solution required to address the customer requirements, to assess the customers’ met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision. Identify ...

Companies accreditation for three years running. We place employee engagement at the heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and lasting relationships. As we continue to grow, 2026 promises … will be the same, but some of the main duties as the primary contact for our key customers will be: Responding to existing customer queries, and managing their accounts effectively Managing our existing portfolio and developing key accounts as well as the ability to attract new business opportunities ...

Project Portfolio Ownership Manage multiple IT and business-aligned projects in parallel Prioritise workstreams across 12 group business units Scope and deliver projects to customer requirements, deadlines, and budgets Manage change in scope rapidly and pragmatically Remove delivery blockers and drive outcomes across cross-functional teams C-Suite … Development Contribution Help shape the project lifecycle, frameworks, and PMO delivery standards Work closely with Business Analysts and BA teams to translate business requirements into initiatives Collaborate with solutions and infrastructure architects on delivery strategy Team Leadership Coordinate PMO analysts, BA's, business process partners, and solutions architects Draft ...

profitability - Execute product life cycle management from initial product launch to end of life - Identify new market opportunities within the technology market and define customer requirements for the next generation of products - Monitor fashion, current affairs and category trends and make product development and roadmap decisions based ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product ...

drive the hardware/electrical engineering team, reviewing and approving all designs. Ensure team compliance to agreed procedures, methods, and engineering standards. Interpret customer data and specifications to lead/produce system designs. Lead the creation/modification of Design Packs (GAs, schematics, wiring diagrams, site cable drawings). … client documentation: FDS, Test Documentation, Manuals. Lead site surveys and support Site Acceptance Testing/Commissioning. Support tender document production and cost estimates. Key Requirements of the Lead Electrical Engineer: Proven experience as a Lead/Senior Electrical Engineer on large-scale E, C & I design and implementation projects ...

build a progressive career in a supportive environment. This role requires a Full UK Driving Licence and the ability to obtain Security Clearance. The requirements of the position mean you will be mainly site based, with potential UK travel. What you'll do: Lead technical delivery of AV/… client training. Perform site surveys, review drawings, and provide technical support to project and sales teams. Ensure compliance with health & safety, company processes, and customer requirements. Produce accurate project documentation and reports. Collaborate with stakeholders to resolve technical issues and drive project success. Liaising with the technical team ...