Service Administrator
- Hiring Organisation
- Hanwha Vision Europe
- Location
- Chertsey, England, United Kingdom
sites and our HQ in Korea. This is your chance to play a pivotal role in ensuring seamless after-sales service and building lasting customer relationships. Key Responsibilities: Deliver exceptional telephone and email support for after-sales activities, including handling customer queries and liaising with internal departments. Ensure … customer requirements and service specifications are met accurately and efficiently. Monitor and manage RMAs, credit control, payments, and invoicing processes. Provide clear and timely communication with our Korean HQ to keep the Service Team fully informed. Collaborate with the order processing team to guarantee timely replacement of products. ...