2 of 2 Customer Requirements Jobs in Droitwich

setting technical direction, overseeing delivery quality, and leading a high-performing Professional Services engineering function. The role plays a critical part in ensuring complex customer solutions are designed, delivered, and transitioned to support to the highest possible standards. The successful candidate will combine strong technical credibility with the ability … lead, mentor, and scale an engineering team in a fast-paced, customer-focused environment. Key Responsibilities Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth Own technical standards, solution design quality, and delivery governance across all projects Ensure projects are delivered ...

collaborative and motivated work environment, encouraging professional growth within the team. Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met. Monitor workloads and allocate resources effectively to optimize productivity. Serve as the escalation point for complex technical issues and provide hands … support as needed. Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations. Conduct regular quality checks and audits on completed work. Develop and implement best practices to maintain and improve service quality. Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions. Collaborate ...