6 of 6 Customer Requirements Jobs in Midlothian

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯

Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre … sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales (quoting … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯

Quality Assurance Engineer shall follow the guidance of RA/QA Management and help other organizational functions understand and fulfill their obligations to meet quality objectives, systemic responsibilities, and customer requirements, as defined by Executive Management in the Spacelabs Quality Policy. As part of maintenance of the Spacelabs Quality Management System, Senior Quality Assurance Engineers shall partake in … continual improvement). Support the development teams of all business areas, working within the project teams on new or sustaining product development projects. Support the maintenance of the Essential Requirements Checklists/General Safety, Essential Requirements checklist and Technical Documentation Files. Assist with the compliance to changes to standards such as EN 60601-1, ROHS3, REACH, and Global … regulatory requirements applicable to Spacelabs products. Provide Quality System guidance to his or her product design teams. He or she shall be well versed in all aspects of Design Controls, Risk Management, Electrical Safety and all associated processes, policies, procedures, and records. Collaborate with engineering to determine and execute engineering design and development planning in support of regulatory submissions. More ❯

development of tools for PDK (Process Design Kits) Validation. This will require you to collaborate with various teams within Cadence and customers. You will have to understand the tool requirements, design and develop it and test it to ensure its quality.The position is open for talented individuals who will contribute to software design, implementation and test, to maintain our … experienced local team in a global R&D organization. Job Responsibilities: Develop and maintain the Virtuoso PDK Cockpit, the tool for testing PDKs, C++ and SKILL code base Absorb requirements for new features and create design, function and test specifications Work closely with team members to develop techniques to increase the capability, capacity, performance and stability of the software … to test code commits as part of our development process Collaborate with a global cross-functional team providing product engineering, verification, documentation and programme management input Familiarity with how customer requirements shape the practical aspects of PDK development Job Qualifications: BSc Hons (2:1), MSc or higher in computer science, engineering or related field Strong understanding of data More ❯

the Role We are seeking a sales-oriented Senior RF Engineer to join our Business Development team. You will play a pivotal role in supporting and expanding ADCS's customer base by helping translate complex technical concepts into winning proposals and integrated solutions. As a Senior RF Solutions Business Development Engineer, you will collaborate with engineers, account managers, and … tailored system requirements. Define and propose custom RF and test system solutions using Keysight's extensive product and service portfolio. Collaborate with engineering teams to align technical capabilities with customer requirements. Demonstrate technical feasibility of solutions, addressing concerns and influencing decision-makers. Develop and present solution proposals and competitive pricing strategies to win new business. Navigate competitive landscapes and … and overcome competitor positioning. Coordinate internal reviews with engineering and management to validate proposals. Lead or support contract negotiations alongside Keysight's legal and commercial teams. Foster long-term customer relationships post-delivery and use successful projects to grow additional business. Contribute to the overall growth strategy and maintain a customer-first mindset. Qualifications Required Qualifications Must have More ❯

link between service teams and technical specialists, you’ll ensure systems are configured, embedded, and optimised for success.?? What You’ll Do- Collaborate with stakeholders to understand business and customer requirements.- Analyse and redesign processes to unlock opportunities for digital improvement.- Lead the design, configuration, testing, and implementation of systems.- Provide technical leadership across operational service projects.- Support key … systems including Confirm and other service platforms.- Develop and maintain clear standards, procedures, and documentation.?? About YouWe’re seeking someone with:- Strong experience in systems and business analysis, turning requirements into practical solutions.- A proven track record of leading technical projects from planning to delivery.- Excellent organisational and communication skills, with the ability to work across diverse teams.- Experience More ❯