2 of 2 Customer Requirements Jobs in Waterlooville

to join our Technology Hub at our Waterlooville site. Reporting to the Contract Director, this role will have high levels of autonomy to develop customer relationships and collaborate to provide innovative technical solutions to current or potential customer problems. The incumbent will work closely with the Technology Hub … application if this is a requirement. Responsibilities: Responsible for key account relationships and support to Technology Hub projects and bids through the understanding of customer requirements and collaboration with the customer to identify technical solutions and product improvements. Act as a point of contact for new opportunities … and new customer requirements. Be the interface between Serco legal/commercial/finance and technical/bid teams to ensure the right technical solutions are presented for optimum customer satisfaction with acceptable business performance. Maintain customer accounts and tracking of opportunities to support the ongoing business More ❯

site. Working with the Engineering Team and Key Account Manager, the focus of this role is to ensure success on projects and attainment of customer expectations. Role offers a wide variety including customer facing activities, technical problem solving, system design and manufacturing. Serco Technology Hub at Waterlooville is … COTS/bespoke components. Undertake test, commissioning, integration acceptance & PDS activities including obsolescence management. Support Technology Hub projects and bids through the understanding of customer requirements and the analysis of requirement specifications, to identify technical solutions and product improvements. Contribute to the production of plans, specifications & support documentation. … Contribute to design reviews and development of verification and acceptance test strategies. Deliver in a manner that meets the contractual requirements and the relevant internal processes. Contribute towards the strategic positioning of Technology Hub with respect to technical capability and solutions. What you'll need to do the role More ❯