1 to 25 of 35 Customer Requirements Jobs in West London

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might require traveling to customer sites, Company events and Conferences. The ideal … Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design solutions, optimise workflows, and ensure seamless integration of our products into the More ❯

a chance to shape the product’s evolution as it reaches new heights in enterprise markets. You’ll analyze business opportunities, specify and prioritize customer requirements, and guide product development teams to deliver cutting-edge solutions that resonate with global B2B customers. As a product manager, you will … the complex needs of global organizations. Collaborate with engineering and QA teams to ensure technical feasibility, resolve roadblocks, and deliver solutions that align with customer needs Work closely with customers, prospects, sales, presales, and customer success to understand current pain points and potential future requirements. Help plan product … deliveries, including documenting detailed requirements, scheduling releases, and publishing roadmaps. Ensure product-market fit in the domains under your responsibility, including maintaining a strategic backlog of prioritized features. Drive cross-functional collaboration across development, QA, solutions marketing, sales, and support teams to ensure seamless product delivery and customer More ❯

a chance to shape the product’s evolution as it reaches new heights in enterprise markets. You’ll analyze business opportunities, specify and prioritize customer requirements, and guide product development teams to deliver cutting-edge solutions that resonate with global B2B customers. As a product manager, you will … the complex needs of global organizations. Collaborate with engineering and QA teams to ensure technical feasibility, resolve roadblocks, and deliver solutions that align with customer needs Work closely with customers, prospects, sales, presales, and customer success to understand current pain points and potential future requirements. Help plan product … deliveries, including documenting detailed requirements, scheduling releases, and publishing roadmaps. Ensure product-market fit in the domains under your responsibility, including maintaining a strategic backlog of prioritized features. Drive cross-functional collaboration across development, QA, solutions marketing, sales, and support teams to ensure seamless product delivery and customer More ❯

best practice. You will serve as a trusted advisor, building strong relationships while ensuring projects are delivered on time, within budget, and aligned with customer goals. We’re open to applicants of all levels, but currently expecting to hire someone with 5 or more years experience. Direct industry experience … Coordinate efforts across internal teams—including Design, Account Management, Sales, and Product Development—to ensure seamless project delivery. Serve as a bridge between the customer and internal stakeholders, translating customer requirements into actionable deliverables. Data Management & Reporting Maintain accurate records of all customer interactions and project … details in the company CRM system. Provide regular updates and reports on project status and customer satisfaction metrics. Continuous Improvement Identify areas for improvement in processes and tools, contributing to the overall efficiency and effectiveness of the implementation team. Stay up to date with trends in digital engagement and More ❯

best practice. You will serve as a trusted advisor, building strong relationships while ensuring projects are delivered on time, within budget, and aligned with customer goals. We’re open to applicants of all levels, but currently expecting to hire someone with 5 or more years experience. Direct industry experience … Coordinate efforts across internal teams—including Design, Account Management, Sales, and Product Development—to ensure seamless project delivery. Serve as a bridge between the customer and internal stakeholders, translating customer requirements into actionable deliverables. Data Management & Reporting Maintain accurate records of all customer interactions and project … details in the company CRM system. Provide regular updates and reports on project status and customer satisfaction metrics. Continuous Improvement Identify areas for improvement in processes and tools, contributing to the overall efficiency and effectiveness of the implementation team. Stay up to date with trends in digital engagement and More ❯

their collaborative culture and commitment to keep pushing the boundaries. This is a new role owing to recent successes and growth of their diverse customer base. Key Responsibilities: Lead discovery workshops to gather information on customer requirements Own the delivery and ensure the quality of simple, clear … and customer focussed functional solutions Analyze and understand client business processes and requirements. Oversee and work the technical team for the delivery of specified projects Prepare requirements and/or functional specifications for any amendments or customisations Provide training and support to end-users Liaise with the customer More ❯

their collaborative culture and commitment to keep pushing the boundaries. This is a new role owing to recent successes and growth of their diverse customer base. Key Responsibilities: Lead discovery workshops to gather information on customer requirements Own the delivery and ensure the quality of simple, clear … and customer focussed functional solutions Analyze and understand client business processes and requirements. Oversee and work the technical team for the delivery of specified projects Prepare requirements and/or functional specifications for any amendments or customisations Provide training and support to end-users Liaise with the customer More ❯

responsible to oversee expert teams that are responsible for: Successfully deliver CHAMP projects based to plan within agreed scope, time and budget Drive the customer implementation of the different CHAMP product-related projects and assist the different Product Management and Sales teams during the implementation process by providing business … to-day activities Drive continuous improvement in terms reviewing existing processes within the department and cross-department with the aim of increasing efficiency and customer responsiveness. As a senior leader you will be responsible for driving the strategic direction of the group whilst being an active contributor to the … customers formally accept our deliveries and the completion of projects, where defined Represent CHAMP on project governance boards, providing oversight and positive direction Ensure customer satisfaction with our deliveries Cooperate with the other teams, as needed, to secure resourcing for projects Ensure PMO maintains internal SharePoint presence, Team Resourcing More ❯

to achieve our mission, we need your help. We're actively recruiting for a Field Engineer to support our regional delivery team in attending customer sites for IT/VOIP service activations, wireless surveys, and technical fault resolutions. Join us in shaping the future of connectivity! Your passion for … networking and customer service and can-do attitude will be your most important attribute, but the following experience will also help: CCNA qualification Experience in configuring and troubleshooting networking equipment (Cisco 2960 catalyst models, small business switches, Ruckus Switching equipment) Knowledge of Passive Optical Networks (PONs) and Point to … technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Attending customer sites for IT/VOIP service activations and provisions Conducting wireless surveys and handling technical and infrastructure fault calls Collaborating with Senior Project Managers More ❯

to achieve our mission, we need your help. We're actively recruiting for a Field Engineer to support our regional delivery team in attending customer sites for IT/VOIP service activations, wireless surveys, and technical fault resolutions. Join us in shaping the future of connectivity! Your passion for … networking and customer service and can-do attitude will be your most important attribute, but the following experience will also help: CCNA qualification Experience in configuring and troubleshooting networking equipment (Cisco 2960 catalyst models, small business switches, Ruckus Switching equipment) Knowledge of Passive Optical Networks (PONs) and Point to … technology solutions transform the way people live and work and you will be a critical part of that. A typical day might include: Attending customer sites for IT/VOIP service activations and provisions Conducting wireless surveys and handling technical and infrastructure fault calls Collaborating with Senior Project Managers More ❯

with significant visibility. This is a delivery-focused role, requiring strong stakeholder management and the confidence to push back on scope creep and challenge customer requests, ensuring strict adherence to contractual deliverables. You will engage closely with our client's Australian division and their end customer (a major … managing engineering change as necessary. Responsibilities: Work across the full systems engineering lifecycle, prioritising Systems Documentation Interface with UK and Australian stakeholders to understand customer requirements and manage expectations. Review and support design artefacts, documentation, and systems analysis activities. Conduct trade-off analysis and design assessments. Maintain strict … aligns with contractual agreements. Provide technical support to the Project Engineering Lead and Systems Design Authority. What we are looking for: Proven capability in requirements management, design documentation, and engineering change. Comfortable with customer and stakeholder engagement, including pushing back where needed More ❯

Analytics or Managed Services. Ideally you will have: Good knowledge and experience of the Public Safety market. Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Public Safety marketplace would be advantageous. Government security clearance A full understanding of the Government & Safety … of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim. Ability to adapt to differing levels of interaction dependent upon More ❯

Analytics or Managed Services. Ideally you will have: Good knowledge and experience of the Public Safety market. Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Public Safety marketplace would be advantageous. Government security clearance A full understanding of the Government & Safety … of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim. Ability to adapt to differing levels of interaction dependent upon More ❯

/technology architecture models and create a client specific strategy and innovation roadmaps As Client CTO, you serve as a trusted advisor to the customer in technology related matters. Work in partnership with the client executive and operational teams to identify new opportunities to expand our portfolio of contracted … capability units. Identify, evaluate, and recommend Proof of Concepts, Proof of Value and other solutions that contribute towards building a business case for the customer in respect of new, enhanced or different technologies that would serve its purposes better. Prepare and deliver technical presentations and demonstrations Strong background in … partnership with all IT operational teams. Work with broader Unisys presales function to develop, shape and ultimately propose new solutions and opportunities for the customer environment. Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs Be an ambassador for the Unisys Service Lines, educating both the More ❯

/technology architecture models and create a client specific strategy and innovation roadmaps As Client CTO, you serve as a trusted advisor to the customer in technology related matters. Work in partnership with the client executive and operational teams to identify new opportunities to expand our portfolio of contracted … capability units. Identify, evaluate, and recommend Proof of Concepts, Proof of Value and other solutions that contribute towards building a business case for the customer in respect of new, enhanced or different technologies that would serve its purposes better. Prepare and deliver technical presentations and demonstrations Strong background in … partnership with all IT operational teams. Work with broader Unisys presales function to develop, shape and ultimately propose new solutions and opportunities for the customer environment. Innovation & Leadership Drive and coordinate the Applied Innovation and Service Excellence programs Be an ambassador for the Unisys Service Lines, educating both the More ❯

London - Park Royal -Elveden site Contract Type: FTC- 6 months Shift: Monday - Friday 8.30 - 5pm Remote based- Flexibility is required for business needs and requirements, including one week on site for training & induction and Spec team days * Benefits include pension, flexible benefits, 25 days holiday plus 8 bank holidays … looking to recruit a Specifications Technologist to join our Technical team. Completion of finished product specifications to meet the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To … online systems are reviewed and the housekeeping of finished product specifications/site details are kept up to date and accurate. To ensure the customer interface internally and externally are managed professionally and in a timely manner and contribute to customer audits and visits leading in areas of More ❯

THE OPPORTUNITY: Title: OnBase Developer - DevOps Permanent role, 100% remote Location: UK SC requirements: Must have UK passport, be UK based for more than five consecutive years and eligible to obtain SC (security clearance) About us: Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower … run tests to find errors and confirm the program meets specifications. Hands on experience with MS SQL Server, Oracle, and MySQL databases Develop system requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs Provide guidance … Facilitates collaboration between stakeholders who have diverse objectives Understands the relevance of their own area of responsibility/specialism to the employing organization Takes customer requirements into account when making proposals Take initiative to keep skills up to date Maintains an awareness of developments in the industry Analyses More ❯

THE OPPORTUNITY: Title: OnBase Developer - DevOps Permanent role, 100% remote Location: UK SC requirements: Must have UK passport, be UK based for more than five consecutive years and eligible to obtain SC (security clearance) About us: Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower … run tests to find errors and confirm the program meets specifications. Hands on experience with MS SQL Server, Oracle, and MySQL databases Develop system requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs Provide guidance … Facilitates collaboration between stakeholders who have diverse objectives Understands the relevance of their own area of responsibility/specialism to the employing organization Takes customer requirements into account when making proposals Take initiative to keep skills up to date Maintains an awareness of developments in the industry Analyses More ❯

LAN and SD-WAN) Remote with travel to client sites Paying circa £75/82k+ £6k car allowance + 15/20% bonus Extensive Customer facing experience and great client engagement skills As an integral member of the Professional Services team, you’ll provide expert consultation and design solutions … WAN/Connectivity portfolio. Your responsibilities will include guiding Bid Management and Sales teams by performing presales design tasks, such as gathering and analysing requirements, developing High-Level Designs (HLD), creating cost estimates, producing technical schematics, and assisting in the qualification of bids and proposals. You will manage the … teams, ensuring a smooth delivery of the solution and final acceptance. This includes collaborating with implementation and support teams to tailor services based on customer needs and determining the necessary professional services for the project. Key Responsibilities: Understand and analyse customer requirements to align with business outcomes More ❯

LAN and SD-WAN) Remote with travel to client sites Paying circa £75/82k+ £6k car allowance + 15/20% bonus Extensive Customer facing experience and great client engagement skills As an integral member of the Professional Services team, you’ll provide expert consultation and design solutions … WAN/Connectivity portfolio. Your responsibilities will include guiding Bid Management and Sales teams by performing presales design tasks, such as gathering and analysing requirements, developing High-Level Designs (HLD), creating cost estimates, producing technical schematics, and assisting in the qualification of bids and proposals. You will manage the … teams, ensuring a smooth delivery of the solution and final acceptance. This includes collaborating with implementation and support teams to tailor services based on customer needs and determining the necessary professional services for the project. Key Responsibilities: Understand and analyse customer requirements to align with business outcomes More ❯

the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams. Responsibilities: Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details) Proactively build and maintain a strong working More ❯

the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams. Responsibilities: Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details) Proactively build and maintain a strong working More ❯

in advanced thin film deposition equipment. Key Responsibilities: Maintain existing PC and PLC software to ensure systems run efficiently. Customise software to meet specific customer requirements as the product range evolves. Create system schematics for production systems, ensuring proper design and function. Review interlock designs to ensure system … software changes and updates. Fault finding and troubleshooting to address system issues. Provide technical support and advice to the sales team to assist in customer-facing tasks. Collaborate with the test and installation teams to ensure Factory Acceptance Testing (FAT) documentation is up-to-date. Support R&D efforts More ❯

about renewal uptake Analyse renewal data and grow the renewal rate/recurring business for managed vendors Ask probing and exploratory questions to understand customer requirements/pain points Constantly find opportunities to upsell to our resellers Ensure that every effort is made to increase renewal retention and More ❯