1 to 25 of 164 Customer Requirements Jobs in London

both in the UK and internationally. Responsibilities Lead the design, development, integration, and delivery of systems solutions. Provide technical support to sales and marketing, including input for bids and customer presentations. Translate customer requirements into effective and compliant engineering solutions. Apply systems engineering practices throughout the full lifecycle of products. Support new product development from concept through More ❯

Senior Business Central Functional Consultant to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the role are understanding customer's requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years' experience Previous Partner experience The candidate will either have a proven track record as a consultant with knowledge of Dynamics 365 Business Central/NAV or alternatively other Financials/ERP solutions. A More ❯

relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features. In this role, your creativity will link technology to tangible solutions, with the opportunity to implement cloud … future with us. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, and unmatched technology. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This … customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities Key job responsibilities This More ❯

and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole lifecycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and development in … develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially complex … business audience. The role will require someone with good all-round ability to juggle multiple projects and meet deadlines whilst at the same time comprehending complex and interdependent business requirements and to ensure these are delivered in a cost effective and secure manner. This is an ideal opportunity for a technical professional looking for a new and challenging architect More ❯

talents, Atos expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow … and growing area. About the role: The primary role of the ServiceNow Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems, and then lead the technical delivery of the chosen design. If you have a background in Enterprise Service Management or SaaS technical delivery in … clearance to the BPSS level and be eligible for SC . Responsibilities: Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Customer engagement to address the technical solution, including challenging and validating customer requirements. Providing creative solutions to resolve business problems, technology issues, process, and people challenges. More ❯

technologies that enable our FSI customers and partners to adopt cloud-based solutions. Key job responsibilities As a Solutions Architect, Primary responsibilities include owning the technical engagement and drive customer success, developing a deep expertise on the AWS technology stack as well as broad know-how around how applications and services are constructed using the AWS platform and plan … on their business. This includes using your knowledge to craft scalable, flexible, and resilient cloud architectures. You'll drive in technical solutions discussions, diving deep into the details with customer teams. Building relationships to understand our customers and partners is key. As a trusted technical advisor, you'll use your interpersonal skills to influence a variety of stakeholders from … best practices, presenting at events, writing white papers, blogs, and running workshops. You won't just be part of an industry movement; you'll be leading it. As a customer obsessed advisor, you'll also have the chance to shape the direction of our products and services. This is through gathering feedback from customers whilst collaborating with our engineering More ❯

mission and vision. Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world's most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed! Reporting directly to the Director … of Professional Services, the Senior Manager of Professional Services leads a team of technical experts to deliver high-quality software solutions that meet customer requirements. This role involves monitoring customer engagements from inception to delivery, driving operational excellence, ensuring client satisfaction, and achieving revenue targets. The ideal candidate has a strong technical background, exceptional leadership skills, and a … progressing training and development opportunities for Team. Develop and execute strategies to scale the professional services organization and meet revenue and profitability goals. Collaborate with sales, product management, and customer success teams to define service offerings and support business growth. Ensure projects adhere to quality standards and meet customer expectations through strong project governance. Monitor project progress and More ❯

is responsible forleading presales as well as generating pipeline, to grow and strengthen our UK&I business and partnerships. This role requires cross-industry collaboration, in-depth understanding of customer requirements, and designing and presenting unique and innovative Microsoft Dynamics and Power Platform based solutions. The ideal candidate will already be doing a similar role, will come with … in collaboration with other internal teams to understand market trends and gaps and key win themes Qualify leads and facilitating discovery workshops and early conversations with prospects to understand requirements and ensure our proposals are well-informed, deliver winning value propositions and are aligned with Microsoft best practices and industry standards Using your personal network to create leads Prepare … ecosystem. Exceptional stakeholder management, ability to communicate with and engage stakeholders at all levels, to build trusted relationships Deep understanding of Microsoft Business Application products, particularly in Microsoft Dynamics Customer Service, Sales, Customer Insights, Power Platform and Copilot with a drive to stay constantly up to date. Strong existing personal network including with Microsoft sellers and specialists and More ❯

Finance. Key Responsibilities 1. Integrate And Re-Engineer Business Processes Using D365 F&Scm Finance To Maximize The Adoption Of Pre-Delivered Best Practices And Standard Functionalities. 2. Evaluate Customer Requirements And Recommend Tailored Product Solutions That Align With Their Business Objectives. 3. Identify And Facilitate Necessary Organizational Changes To Ensure Effective Implementation Of Business Products, Enhancing Overall … Fostering A Culture Of Continuous Learning And Professional Development. 6. Stay Updated On Industry Trends And Best Practices, Contributing To The Development Of Business Cases And Market Collateral. Skill Requirements 1. Expert Proficiency In D365 Finance And Supply Chain Management (F&Scm), With A Strong Understanding Of Finance Processes And Functionalities. 2. Excellent Analytical And Problem-Solving Skills To … Evaluate Customer Needs And Recommend Appropriate Solutions. 3. Strong Communication And Presentation Skills To Effectively Engage Stakeholders And Facilitate Workshops. 4. Ability To Mentor And Guide Team Members, Promoting Their Professional Growth And Development. Certification 1. Relevant Certifications In D365 F&Scm Finance Are Highly Valued, Such As Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate. More ❯

live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Network and Endpoint Security Pre-Sales Architect, you will: Act as the technical lead in customer-facing engagements, translating complex security needs into effective solution architectures Design Zero Trust-aligned network and endpoint architectures, including segmentation, micro-segmentation, NAC, and DNS-layer threat protection Lead … product demonstrations, and proof-of-concept engagements to showcase technical capabilities Work with internal stakeholders (sales, product, and delivery) to ensure solutions are deliverable, scalable, and aligned to client requirements & their environments The following skills and experience are essential for this role: 14+ years of experience in cybersecurity, with a strong emphasis on network and endpoint security architecture Proven … ability to operate in a technical pre-sales or consulting capacity, translating customer requirements into secure solution designs Strong understanding of network security principles, including firewalls, IDS/IPS, NAC, VPN, and network segmentation/micro-segmentation Demonstrated experience driving network modernization initiatives, including transitions from legacy infrastructure to SD-WAN, SASE, and cloud-native security models Hands More ❯

live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Network and Endpoint Security Pre-Sales Architect, you will: Act as the technical lead in customer-facing engagements, translating complex security needs into effective solution architectures Design Zero Trust-aligned network and endpoint architectures, including segmentation, micro-segmentation, NAC, and DNS-layer threat protection Lead … product demonstrations, and proof-of-concept engagements to showcase technical capabilities Work with internal stakeholders (sales, product, and delivery) to ensure solutions are deliverable, scalable, and aligned to client requirements & their environments The following skills and experience are essential for this role: 14+ years of experience in cybersecurity, with a strong emphasis on network and endpoint security architecture Proven … ability to operate in a technical pre-sales or consulting capacity, translating customer requirements into secure solution designs Strong understanding of network security principles, including firewalls, IDS/IPS, NAC, VPN, and network segmentation/micro-segmentation Demonstrated experience driving network modernization initiatives, including transitions from legacy infrastructure to SD-WAN, SASE, and cloud-native security models Hands More ❯

that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements, and anticipating customer requirements as they work backwards from their needs. As domain experts, SSAs also participate in field engagement and enablement … executes go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. Our teams include business development, specialist sales, and specialist solutions architecture, working together to provide customer-obsessed solutions that help people run their businesses more effectively. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as OneTeam Amazon … Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Key job responsibilities - Design best in class analytics solutions for all stages of customer and product lifecycles. - Partner with SAs, Sales, Business Development and Service teams to accelerate customer adoption and revenue attainment. - Thought Leadership - Evangelize and share best practices through forums More ❯

their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for … past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers' Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer … via presentations and product demos Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more More ❯

establish Amazon Web Services as a leading technology AI platform? Would you like to be part of a team that genuinely focuses on understanding what's best for the customer and also be valued within as a technical expert? Amazon Web Services is looking for a skilled and motivated Professional Services Senior Data Scientist to help accelerate our growing … understand how to architect and implement systems and applications. You will be comfortable working alongside partners, including systems integrators and Independent Software Providers (ISVs), to deliver the best possible customer outcomes. You will be happy to roll-up your sleeves, and guide customers deconstruct ambiguity. Responsibilities include: - Leadership - Lead Data and AI engagements alongside the project managers, influencing senior … consulting skills, ideally through previous roles and delivery of on-site technical engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding and extracting customer requirements, creating consulting proposals and packaged data solution offerings, and supporting commercial negotiations - Delivery - Engagements will include onsite projects delivering custom Data and AI solutions, and proving the More ❯

will serve as the lead for the Microsoft stack. Key Responsibilities Design, develop, test, support, and deploy custom web and mobile applications based on .NET (Blazor, C#), C++. Gather customer requirements and develop related software applications. Collaborate with architects, engineers, and team members to design scalable solutions. Implement Azure Cloud Services to enhance performance and reliability. Research and More ❯

of London IT Support Engineer Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/project members Assist customer HQ in Japan and third-party vendors Work proactively to ensure prompt resolution … of support cases, timely project completion, and the highest levels of customer satisfaction Understand and comply with the customer’s IT policies and procedures Administrative Tasks (based on customer requirements) IT compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates Produce monthly IT reports and newsletters Update and maintain intranet contents User … support for user ID management systems and other internal systems System Integration/Maintenance Services Support system integration and maintenance tasks on behalf of the customer Maintain related documents, including user manuals Summarise customer requirements for system integration services Project Management Act as project coordinator as a representative of the customer Assist other on-site engineers More ❯

are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support … post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of CharlesRiver solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to … trends in the marketplace. Responsible for maintaining a client issues list and status reporting. Train users on existing workflows Gather requirements for new asset classes, security types and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and More ❯

Lead for Microsoft Dynamics & Power Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in Microsoft Business Applications, and … aligned with our Microsoft Business Applications and overall company strategy. Collaborate with internal teams to understand market trends and identify opportunities. Qualify leads, facilitate discovery workshops, and understand client requirements to craft tailored proposals. Leverage your network to generate leads. Respond to procurement processes (RFI, RFP, etc.). Build trusted relationships by understanding client pain points. Design and present … you'll bring: 7+ years in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and engagements. Experience managing a vendor More ❯

internationally deployed command and control solutions. Benefits: Flexible and hybrid working options Compressed working schedule Private health care Performance bonus. Your Mission in the Company: Capture, interpret and develop customer requirements Produce technical documentation in accordance with company/customer procedures Specify, design and test solutions for PLC control systems Manage data communications with third party equipment … from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code Validate software designs through analysis and test Support the preparation of contract changes and proposals Essential Requirements: Eligible for SC Clearance (minimum 5 years UK residency). Single UK citizenship 5+ years in a PLC engineering environment Design and integration of large-scale PLC Control Systems More ❯

internationally deployed command and control solutions. Benefits: Flexible and hybrid working options Compressed working schedule Private health care Performance bonus. Your Mission in the Company: Capture, interpret and develop customer requirements Produce technical documentation in accordance with company/customer procedures Specify, design and test solutions for PLC control systems Manage data communications with third party equipment … from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code Validate software designs through analysis and test Support the preparation of contract changes and proposals Essential Requirements: Eligible for SC Clearance (minimum 5 years UK residency). Single UK citizenship 5+ years in a PLC engineering environment Design and integration of large-scale PLC Control Systems More ❯

expected to work independently in our fast-paced environment.If you are smart, hard-working, proactive, diligent, and adaptable and willing to learn then you will succeed here. Responsibilities Understand customer requirements and integrate Varonis solutions into the customer's environment. Present technical information about Varonis' products and services, and conduct product demonstrations. Manage all phases of product … articulate the importance of Data Security and evangelize Varonis as the leader in the Data Security market to end-users of all levels. Percent of travel varies by territory. Requirements Candidates must have fluency in English and one or more of the following: Dutch/Flemish, Italian, Spanish, French, and German. Bachelor's Degree or equivalent from a four … year College or Technical School OR equivalent experience. Experience in a customer facing role. Ability to discuss highly technical concepts to all audiences, ranging from non-technical to executive level technical decision makers. Extensive knowledge of Microsoft software including operating systems and Active Directory. Understanding of security hardware and software. Strong written, oral, and presentation skills. IT Security experience More ❯

confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to : Head of Customer Value Enablement Location : WeWork Waterloo (SE1 7ND), London, UK (Hybrid - twice a week in the office) Comp: Up to £70k (base) + Commission Plan + Growth Shares + UK … implementation projects are successfully delivered. You will have a deep understanding of architecture discipline, processes, concepts, and best practices, you will be skilled in the analysis and investigation of customer requirements to inform design decisions regarding the use and deployment of the iProov solution. The Solutions Architect role can enjoy a flexible working approach and will report to … the Head of Customer Value Enablement. Role & Responsibilities Proactive and self-motivated project manager with the ability to successfully lead and oversee complex client projects independently. Accurately scope out and communicate the project implementation plan to the customer. Educate customers on iProov's products, integration techniques and best practices. Proactively drive the implementation of iProov's products following iProov More ❯

overseeing the professional installation of communication and ancillary equipment, whilst also getting involved when required. This role includes leading and developing a vehicle installation team while ensuring compliance with customer requirements and industry standards. Additionally, the role will require travel to customer sites across the UK and potentially overseas to support projects when required. Key Responsibilities Vehicle … to obtain the business. Produce and maintain supporting publications, including installation guides and specifications. Installation & Quality Assurance Perform high-quality installations of communications and associated equipment in line with customer requirements. Ensure all installations meet professional sign-off standards, adhering to safety and compliance regulations. Troubleshoot and resolve installation-related issues to maintain operational effectiveness. Travel to customer More ❯

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯