1 to 25 of 230 Customer Requirements Jobs in London

positive force in the fourth industrial revolution—delivering innovative solutions while staying firmly rooted in our core values: Clarity & Quality, Accountability, Customer Commitment, Purposeful Innovation, and Capability & Growth. Job Summary The Client Services Director is the executive owner of VIRTUS' relationship with our hyperscale customer following contract award … accountable for delivering a seamless customer experience throughout the full customer lifecycle. As the single senior point of accountability, the role leads the coordination of all customer-facing activities from contract signature through design development, construction, commissioning, operational service delivery, contract management, change control, expansion programmes ...

stage feasibility, test-fit, and concept design before external consultants are engaged, while helping to shape future VDC design solutions in response to new customer requirements, delivery strategies, and emerging technologies. Within Vantage's collaborative environment, you will interface with stakeholders and work closely with customer experts … translate requirements into practical, scalable solutions. VDC leads design intent internally, and when design consultants are appointed, you will direct and challenge them to develop solutions that best align with VDC standards, business objectives, and customer needs. This position will significantly contribute to Vantage's profitability and success. ...

towards. About the team: Part of a growing Solutions Engineering team, you will work alongside Account Managers as a trusted technical advisor throughout the customer lifecycle. You will help customers evaluate, integrate and maximise the value of ICIS data, supporting discovery, solution design and technical validation activities across complex … role: The Journey: Your First 90 Days 30-days: You will build a strong understanding of the ICIS data portfolio, data channels and customer use cases. You will shadow discovery calls, customer workshops and technical discussions to understand how organisations consume and operationalise market intelligence within their business ...

towards. About the team: Part of a growing Solutions Engineering team, you will work alongside Account Managers as a trusted technical advisor throughout the customer lifecycle. You will help customers evaluate, integrate and maximise the value of ICIS data, supporting discovery, solution design and technical validation activities across complex … role: The Journey: Your First 90 Days 30-days: You will build a strong understanding of the ICIS data portfolio, data channels and customer use cases. You will shadow discovery calls, customer workshops and technical discussions to understand how organisations consume and operationalise market intelligence within their business ...

systems for product development and real time operations, AI assistants that automate technician dispatch, and GenAI copilots for operations. You will work backwards from customer outcomes to define reference architectures that combine AWS AI services (Amazon Bedrock, AgentCore, Continuum, and others) with partner and open-source components in regulated … open-source projects, and develop reusable blueprints that accelerate GenAI adoption across the energy vertical. You will influence AWS product roadmaps by translating customer requirements into feature requests and working directly with service teams. You will publish your work through whitepapers, blog posts, reference architectures, and conference presentations. ...

Senior Solutions Architect, Solutions Engineer, Cloud Architect, HPC Architect, GPU Infrastructure Specialist, or Technical Consultant with experience in AI infrastructure, cloud platforms, Kubernetes, and customer‐facing technical engagements. This is an opportunity to join a mission‐led AI business that is redefining infrastructure, intelligence, and impact for enterprise customers. … Responsibilities: Lead technical discovery with customers to understand AI workloads, infrastructure requirements, sovereignty needs, and success criteria. Design scalable solutions across Bare Metal, BMaaS, Kubernetes platforms, and AI infrastructure services. Own technical proof‐of‐concepts, pilots, benchmarks, and architecture reviews. Act as the voice of the customer, identifying ...

/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function varies in responsibility from account to account, but a successful Engagement Manager is responsible for common activities such …/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, issue resolution and supporting other Delivery leads within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services ...

enterprise clients across wide range of business verticals, including finance , Oil and Gas , Retail and media. This client-facing role requires building strong customer relationships, identifying growth opportunities and ensuring customer satisfaction. The successful candidate will serve as the primary point of contact for assigned accounts, managing … full customer lifecycle from requirements gathering through to solution delivery, while proactively identifying new opportunities to expand our footprint within existing customer organisations. Responsibilities Include: Account Management & Business DevelopmentManage and develop relationships with a portfolio of key enterprise accountsServe as the primary point of contact for customers ...

identifying areas of opportunity throughout the payroll implementation process Mentor and support junior team members on payroll implementation best practices, technical nuances, and customer engagement strategies to build overall team capability and confidence Validate customer requirements discovered in the sales process through technical workshops and informational sessions … stakeholders Define and communicate project plans with clearly defined timelines and deliverables Collaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirements Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project ...

intent throughout delivery. Working closely with Technical Consultants, Technical Architects, Project Managers, Engagement Managers, and Sales, you will ensure solutions remain feasible, aligned with customer needs, and focused on measurable outcomes. What You’ll Be Working On Discover & Advise Lead discovery and scoping workshops to understand customer objectives … constraints, maturity, and desired outcomes Analyze and challenge existing service management processes and recommend practical improvements based on ITSM and Atlassian leading practices Translate customer requirements into solution themes, priorities, success measures, and implementation considerations Advise customers across ITSM practices such as incident, request, problem, change, knowledge, asset ...

Overview Tencent Cloud is seeking an AI & LLM Solution Architect to accelerate the adoption of Tencent Cloud's enterprise AI platform across Europe. This customer-facing technical role combines solution architecture, customer engineering, and hands-on AI implementation to help enterprises design, build, deploy, and scale production-ready … solutions. Beyond solution delivery, you will serve as the technical bridge between customers and Tencent Cloud's AI product organization, translating real-world customer requirements into product enhancements while accelerating enterprise AI adoption. TokenHub provides enterprises and developers with a unified gateway to leading foundation models through ...

will work closely with customers and internal stakeholders to understand market needs, identify opportunities and ensure product investment is focused on delivering genuine customer and commercial value. You'll collaborate across Engineering, Architecture, Professional Services, Customer Service, Sales and Pre-Sales, acting as a central point for product … strategy, roadmap prioritisation and communication. Key Responsibilities Product Roadmap Own and maintain the product roadmap across multiple software offerings. Prioritise initiatives based on customer value, commercial impact, strategic alignment and technical feasibility. Define clear product objectives, outcomes and measures of success. Communicate roadmap priorities effectively across the organisation. Product ...

improve the Enterprise Business Intelligence solutions estateThe successful candidate will be experienced in: DELIVERABLES/OUTPUTS Data warehouse applications and ETL capabilities that meet customer requirements Test scripts and supporting test data Project & solution support documentation Activity and task plans In-project status reports as required Training, coaching … education, including supporting collateral as requiredKEY ACTIVITIESCustomer-Facing Engage with project staff and customer representatives to capture detailed customer business processes and associated reporting and analysis needs Analyse, challenge and prioritise customer requirements to define appropriate Business Intelligence solution Facilitate customer data cleansing activities Define ...

revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation, legally bound … customers’ Complaints Management processes and technology. As a member of our Professional Services team, you will be responsible for understanding our customers’ needs, translating requirements into solution design, and configuring our cloud-based solution for managing MedTech Complaints across the enterprise. This position is ideal for a proven software ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

excellent opportunity for an experienced freight forwarding sales professional to join a successful international organisation, developing new business opportunities and growing existing customer relationships across the UK and international freight markets. The successful candidate will be responsible for identifying and securing new business, developing long-term customer relationships … growing organisation Supportive and professional working environment Attractive commission/bonus structure may be available depending on experience and company package Business Development Manager - Requirements Previous experience within freight forwarding, logistics, shipping, or international transport sales Proven track record of generating new business and achieving sales targets Strong understanding ...

HaloCRM and HaloPSA implementations Preparing and running functional design workshops including the creation of design specifications based on out of the box functionality and customer requirements Challenging customer requirements where necessary Training on specific HaloITSM, HaloPSA and HaloCRM technology will be given where necessary. ITSM Software … administering business software solutions such as ITSM, CRM or ERP systems. Capable of working within key business projects Knowledge of producing technical and customer facing documentation Excellent time management skills with a can-do and pro-active attitude Team player with the ability to work within project teams (both ...

There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

Reporting To: Steve Orton Description The Presales Consultant is a critical enabler of Wanstor's growth, acting as the technical and strategic bridge between customer requirements and the solutions we deliver. This role contributes to the success of the sales team by shaping compelling, technically sound proposals that … Wanstor! Working closely with Account Managers, Solution Architects and Delivery teams, you'll design solutions that are technically robust, commercially viable and aligned to customer business objectives. While you'll work across Wanstor's full portfolio of services, your primary technical focus will be Microsoft 365 and Modern Workplace ...

customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the technical background, customer experience, and skills necessary to help accelerate customer adoption of Amazon Connect's AI capabilities? Do you love building new strategic and data-driven businesses? Join … Applied AI Solutions team as an Amazon Connect Specialist Solutions Architect! The Applied AI Solutions Architecture team is seeking a hands-on, customer-obsessed Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. Applied AI Solutions is part of the AWS Specialist & Partner ...

DescriptionAt DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for excellent candidates to join our dedicated, thoughtful, and hardworking team … some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We're looking for an experienced Customer Success Manager who is excited by the opportunity of scaling AI and is someone who enjoys helping people, solving problems, and working on interesting ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

managing a large team. Instead, you’ll influence through technical credibility, judgement and collaboration – working closely with engineering, product, security and customer-facing teams to solve difficult problems and make sure we build the right things in the right way. The Role As Principal Architect, you’ll provide architectural … architectural decisions and help teams navigate technical trade-offs; Ensure security, assurance and maintainability are considered from the outset; Provide architectural input into challenging customer deployments and integrations; Identify opportunities for shared platforms, services and tooling across our products; Act as a technical escalation point for complex engineering ...

pivotal in launching new products, optimising the performance of in-life products and driving commercial success. This role demands a deep understanding of customer needs, market dynamics, and the competitive landscape, combined with a relentless focus on execution turning insight into action and product strategy into results. … accountabilities include: Strategy - Develop and own the product strategy for the Cloud and Security portfolio, ensuring alignment with Vodafone Business UK’s strategic goals, customer needs, market trends, and the evolving technology landscape. Roadmap - Define and deliver the product roadmap across cloud, security, SaaS & managed services portfolio, managing associated ...

pivotal in launching new products, optimising the performance of in-life products and driving commercial success. This role demands a deep understanding of customer needs, market dynamics, and the competitive landscape, combined with a relentless focus on execution turning insight into action and product strategy into results. … accountabilities include: Strategy - Develop and own the product strategy for the Cloud and Security portfolio, ensuring alignment with Vodafone Business UK's strategic goals, customer needs, market trends, and the evolving technology landscape. Roadmap - Define and deliver the product roadmap across cloud, security, SaaS & managed services portfolio, managing associated ...