1 to 25 of 247 Customer Requirements Jobs in London

COMPANY OVERVIEW The AI-Powered Decision Engine for Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and … real-time consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price … businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer More ❯

to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the … role are understanding customer's requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years' experience Previous Partner experience The candidate will either have More ❯

Operations Customer Success Manager Department: AMCS Employment Type: Full Time Location: London, UK Description Are you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from … you! The Impact You Will Have: As an Operations Customer Success Manager, you will be a key player in our global Customer Success team. You will be responsible for optimising systems, processes and tools that support the small to mid-size customers. You will analyse data, identify trends … build relationships, address their evolving needs, and promote retention and growth. Your primary objective will be to build a low-touch and mostly automated customer journey on the back end for our small to mid-size customers, identify trends (like risk and expansions), mitigate and upsell as needed. This More ❯

get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will … work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party … API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and More ❯

get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will … work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party … API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯

we develop, sell and implement the best possible product for our customers. You will be providing technical and product consultation and advocacy throughout the customer journey, accountable for a highly solution-oriented sales and implementation process. You will enable Sona to have a keen understanding of the customers' business … recommend business process change. This will mean developing a deep understanding of our platform, the options available and how to transform it based on customer requirements, whilst identifying when to push back and advocate for change. As a core customer product expert, you'll also work closely … customers love to use. Responsibilities Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs. Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties. Collaborate with Project Managers to deliver More ❯

Permanent Hours Full Time DESCRIPTION Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows. Media Specialist TAMs collaborate with Media Specialist Solutions Architecture (SA) teams … in AWS Sales to understand customer needs and design relevant media solutions. They work closely with customers to transition solutions from conceptual design to long-term production operations. When customized solutions are required, they may also work with AWS Professional Services, representing customer operational needs and aligning with … AWS Support capabilities. While software development is not expected from a Media Specialist TAM, a background in software development is valuable for understanding complex customer needs and driving software solutions. Media Specialist TAMs take ownership of the long-term operational health of their deployed solutions, contributing to the overall More ❯

dedicated Technical Success Manager to lead Cortex post-sales support and training initiatives. The Technical Success Manager is a key member of the Cortex Customer Success team. You'll play a vital role in acting as a link between the various Cortex teams, to support our customers, partners and … you to support customers with bug fixing, troubleshooting, product set-up, best practice and more. This role will work in tandem with the wider Customer Success, Product & Development teams to build out an exceptional and financially viable customer offering, perfectly balancing the customer experience with the operational … play a vital role in the successful onboarding of new customers and partners, and maintain platforms and services to both train and accurately resolve customer queries in a timely, proactive, and cost effective manner. You will develop and maintain industry-leading support and training operations aligned with software-as More ❯

utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive … Analyst to join our Programme Management Practice. In this role, you will collaborate with customers and internal teams to deliver innovative solutions that meet customer needs and contribute to our mission of renewing utilities. You will leverage your knowledge of the utilities sector and Gentrack products to support project … delivery across various phases. As a Business Analyst, you will facilitate workshops, elicit requirements, and work closely with technical teams to ensure that solutions are effectively implemented. You will have the opportunity to develop your skills and grow professionally within a supportive and collaborative environment. This role involves occasional More ❯

Technical Account Manager, Strategic Industries Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows. Media Specialist TAMs collaborate with Media Specialist Solutions Architecture (SA) teams … in AWS Sales to understand customer needs and design relevant media solutions. They work closely with customers to transition these solutions from conceptual design to long-term production operations. When customized solutions are necessary, they may also coordinate with AWS Professional Services, representing the operational needs of the customer and aligning with AWS Support capabilities. While software development is not expected, a background in software engineering can help in understanding complex customer needs and driving software solutions. Media Specialist TAMs take ownership of the long-term operational health of their deployed solutions, contributing significantly to customer More ❯

of the designs of complex solutions within the assigned patch of accounts and a thorough understanding of how Zayo's solutions will interact with customer ecosystems. This requires a thorough technical understanding of all of Zayo's products across the Connectivity, Cloud, and Colocation product suites, as well as … in all offerings, and helping to both develop sales opportunities and drive them to closure. Development of technical expertise within the ecosystem of assigned customer verticals is a must. Ongoing consultation with sales and engineering teams after sales are closed is critical to ensuring ongoing customer satisfaction with … Zayo and its products, and the SE is expected to partner across the Zayo ecosystem, playing a role throughout the lifecycle of the customer relationship. Responsibilities Sales Focus and Solution Design Respond to requests for bids and proposals by providing fully-documented technical solutions, with diagrams, that clearly outline More ❯

of the designs of complex solutions within the assigned patch of accounts and a thorough understanding of how Zayo's solutions will interact with customer ecosystems. This requires a thorough technical understanding of all of Zayo's products across the Connectivity, Cloud, and Colocation product suites, as well as … in all offerings, and helping to both develop sales opportunities and drive them to closure. Development of technical expertise within the ecosystem of assigned customer verticals is a must. Ongoing consultation with sales and engineering teams after sales are closed is critical to ensuring ongoing customer satisfaction with … Zayo and its products, and the SE is expected to partner across the Zayo ecosystem, playing a role throughout the lifecycle of the customer relationship. Responsibilities Sales Focus and Solution Design Respond to requests for bids and proposals by providing fully-documented technical solutions, with diagrams, that clearly outline More ❯

around the world Achieve your career dreams Job Overview : We are looking for a highly skilled Technical Solution Specialist to bridge the gap between customer requirements and our cutting-edge EV charging products. In this role, you will work closely with customers and internal teams, providing customised technical … activities, and ensuring the successful delivery of tailored EV charging system proposals. This position is ideal for someone with strong technical knowledge and excellent customer-facing skills. Job Description: Pre-Sales Support :Collaborate with the sales team to provide technical expertise and solutions during the pre-sales process. Prepare … technical documentation and support bidding activities, including addressing customer questions and clarifications. Customer Engagement : Engage with customers to analyse their needs and challenges, providing tailored technical solutions that meet their requirements. Present product capabilities, system designs, and solutions to customers, highlighting key advantages and benefits. Solution Design and More ❯

Supply Chain portfolio (Adobe Experience Manager, Adobe Workfront and Adobe's digital Media technology) solutions by developing and delivering product presentations and demonstrations Understand customer requirements and work with Adobe sales to craft an appropriate strategy to close the sale Respond to functional and technical elements of RFIs …/RFPs Amplify Adobe's voice at field events such as conferences, seminars, etc. Influence Adobe's product roadmap by conveying customer requirements to Product Management teams Support sales channels by answering solution-related questions through email and phone Be the Adobe Digital Foundation champion internally on industry … experience, Web analytics and personalisation technology is a plus. Great communication and presentation skills. Comfortable delivering presentations to large audiences as well as senior customer executives. Knowledge of complementary and competitive products and solutions such as SiteCore , Ampliance , Contentful . Strong knowledge of key Web technologies such as HTML5 More ❯

Supply Chain portfolio (Adobe Experience Manager, Adobe Workfront and Adobe's digital Media technology) solutions by developing and delivering product presentations and demonstrations Understand customer requirements and work with Adobe sales to craft an appropriate strategy to close the sale Respond to functional and technical elements of RFIs …/RFPs Amplify Adobe's voice at field events such as conferences, seminars, etc. Influence Adobe's product roadmap by conveying customer requirements to Product Management teams Support sales channels by answering solution-related questions through email and phone Be the Adobe Digital Foundation champion internally on industry … experience, Web analytics and personalisation technology is a plus. Great communication and presentation skills. Comfortable delivering presentations to large audiences as well as senior customer executives. Knowledge of complementary and competitive products and solutions such as SiteCore , Ampliance , Contentful . Strong knowledge of key Web technologies such as HTML5 More ❯

Product Manager - Data Products London/hybrid or UK/Europe remote About Snowplow Snowplow, the global leader in customer data infrastructure (CDI) for AI, enables every organization to own and unlock the value of its customer behavioural data. The Snowplow CDI fuels AI-driven marketing, digital products … and services, customer experiences and fraud detection, by enabling companies like Burberry, Strava, and AutoTrader to collect and manage real-time, structured and unstructured behavioral data governed in their cloud data platform. With thousands of companies relying on Snowplow worldwide to generate AI-ready data to uncover deeper customer journey insights, predict customer behaviors, optimize differentiated customer experiences, and detect fraud; we are at the forefront of transforming how data-driven organizations leverage their customer behavioral data. Following our $40 million Series B funding led by global venture capital firm NEA, known for investments in More ❯

role of Assistant Vice President- Presales Solution Architect In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified business challenges, running demos, and answering technical questions. You will play a … crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position. Responsibilities Be familiar with our products and offerings to effectively understand customer … pain points, align them with the most appropriate products we have available, and architect end-to-end software solutions to address the client's requirements, taking into account the existing client technology landscape. Create a compelling story that effectively solves the identified issues faced by customers, using your technical More ❯

automation tasks, while also supporting more advanced paths for specialised workflows, in a fast, flexible, and cost-efficient way. We are looking for a Customer Success Engineer whose mission is to Lead the technical and scientific solution for our customers. You will act as a bridge between the product … and engineering functions and the customer, ensuring they are successful with Automata's LINQ platform, through configuring their system, building and testing workflows, and training the customer in how to use it. You will live at the intersection of science, hardware and software, responsible for translating complex scientific … role you will be responsible for: Assessing, planning and implementing end-end solutions for customers including adapting scientific workflows into functioning solutions across a customer's hardware and software landscape Essentially translating processes from bench to bot Supporting the project lifecycle for customers, including developing technical specifications, generating and More ❯

coming years. Because our product is fully novel, we constantly seek out innovative solutions to meet market challenges. We have an opening for a Customer Onboarding & Enablement Manager As a Customer Onboarding & Enablement Manager, you'll be part of Kodiak Hub's Customer Success team and play … a pivotal role in the most critical phase of our customers' journey - onboarding. We deliver a world-class onboarding experience across our global customer base, deploying software in weeks (not years, like legacy vendors) and driving customers to first value in just 14 days. Project management of customer … for new and existing customers, from creating project plans to ensuring timelines, milestones, and quality standards are met. Conduct discovery workshops to deeply understand customer requirements, using these insights to develop tailored success plans for seamless onboarding and integration. Lead change management initiatives to prepare customers for new More ❯

like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across … Executives, Industry Development Directors, Partner Channels and Customers during the pre-sales and proof of concept stages of the sales cycle. By participating in customer projects early, SEs enrich our discovery process so they can position, present, and demonstrate the efficiencies gained by using LucidLink Filespaces. You will possess … be able to explain both the value and technical aspects of a SaaS software platform. This will balance with your background in sales and customer service, allowing you to help present product features and drive deals toward a close. Reporting to the Senior Director of Solutions Engineering, you will More ❯

for Post Production Senior Consultants get involved post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The ideal candidate will … using emerging technologies like AI and Blockchain sounds like a challenge you are up for. What you will be responsible for Analyze and evaluate requirements while providing product expertise and guidance throughout the post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on … best practices regarding the implementation and operation of Charles River solutions and services. Monitor and evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in the More ❯

Job ID: Amazon UK Services Ltd. - A10 At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business … time and accurately, and with the best vendor and employee experience, FinOps plays a vital role as Amazon strives to be Earth's most customer-centric company. As Amazon continues to grow so does the demand for our FinOps services. To support this expansion, we are recruiting a customer … make a difference in a high growth environment, where you will have the ability to work on complex projects that meet our Business and Customer needs, are delivered to a high controllership standard and are scalable and repeatable into the future. This is an exciting, hands-on opportunity to More ❯

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction, service quality, and investment in our partners and employees sets us apart. As a true international IT provider, we prioritize global simplicity and … transparency in all our services. Role Overview: As Client Director , you will be the primary point of contact for all aspects of the customer's global account who based in the UK and EU markets. Your responsibilities will include understanding customer needs, requirements, and budget constraints, and … all other aspects of the customer's account. Responsibilities: . Expand brand revenue by actively pursuing new business opportunities with multinational corporations (MNCs), while managing existing client accounts. Serve as the primary point of contact for account management, developing and nurturing enduring client relationships. Capitalize on new growth opportunities More ❯

with all other sectors and teams as appropriate and ensuring successful activity in deployment and usage. Through your growing knowledge and experience and your customer relationship management you will help identify any further opportunities that could be explored with the customer. You will work with the Business Development and … Commercial teams to provide technical insight and support on any proposals to pursue growth of customer accounts and ultimately provide great customer satisfaction and technical success. You will be based at either Derby or Bristol, and will be required to travel to either for internal and customer meetings as necessary. You will be expected to travel to customer sites when required to meet with clients and be able to demonstrate AIVR/DepotMATE capability and carry out lightweight technical surveys/information gathering (training provided) to enable next stage technical discussions. Responsibilities ● Working collaboratively within More ❯