2 of 2 Customer Retention Jobs in Birmingham

shape an exciting new marketing role within an established software business? Reckon you can come up with and deliver effective communication strategies to improve customer loyalty? Obsessed with effective storytelling? A dab hand at working with loads of different stakeholders? We'd love to hear from you! The Team … e.g. with our much-loved quarterly kick off (a day of team-building activities with a sprinkling of silliness). Main Purpose: Moorepay's Customer Marketing Manager is responsible for delivering communication strategies that will increase customer retention, drive cross-sell/up-sell (XSUS) opportunities … and turn customers into advocates. You'll work closely with the Customer Success, Sales, and Product teams to create compelling marketing programs that improve the customer experience and drive customer lifetime value. Success is measured against retention rates and XSUS sales revenue. Key Accountabilities: Customer More ❯

Advert ERP Account Manager (SAP Business One, CSM, Customer Success, Account Management, Remote) - Join a leading SAP Gold Partner with fully remote working and uncapped Commission potential! An ERP Account Manager (SAP Business One, CSM, Customer Success, Account Management, Remote) is required by a specialist SAP Business One … You will need the following experience: Proven background in ERP account management, ideally with SAP Business One or similar systems. Strong consultative approach to customer success and business value delivery. Track record of identifying upsell and cross-sell opportunities within an existing client base. Excellent communication and relationship-building … fully remote role with comprehensive support and structured onboarding. You'll receive all the tools and flexibility to thrive in a role focused on customer retention and success, with bonuses linked directly to performance and gross profit contribution. In your day-to-day, you'll conduct Quarterly More ❯