3 of 3 Customer Retention Jobs in Bradford

Manager to join our growing team and serve as a trusted advisor to our strategic customers. As a TAM, you’ll bridge the gap between our technical solutions and customer success, ensuring our clients achieve maximum value from our products and services. You’ll work closely with cross-functional teams—including Sales, Development, and Support—to deliver tailored solutions … resolve complex issues, and drive long-term customer satisfaction and retention. You will thrive in our dynamic and fast paced environment where you can grow, learn and feel challenged. The atmosphere is fun, consultative and focused on delivering best of class products to our global client base. What You’ll Be Doing Build and maintain long-term relationships with … clients by understanding and interpreting their technical and business needs. Provide pre-sales technical assistance, product demonstrations, and training to support customer onboarding and adoption. Influence client decision-making by aligning our solutions with their goals and recommending best-fit services. Calculate client quotations, manage account administration, and support pricing discussions across various models. Collaborate with global support teams More ❯

The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯

Our employees have the knowledge and expertise to work with organisations on the most challenging projects, from developing new products to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us for our insight, quality and service. The organisation has a small IT setup More ❯