3 Customer Retention Jobs in West Yorkshire

Professional Services Department, ensuring that customers have a fantastic experience as they start their Every journey. Your role ultimately helps to ensure that Everys customer retention is high by delivering a first-class experience within their first 30 days of implementing the system. Responsibilities Responsible for setting … customer expectations, managing customer timescales by guiding customers remotely through their implementation and roll out of Every products and services Building excellent working relationships with customers to help increase product engagement Managing multiple product roll outs at once to the same high standard throughout all interactions Providing excellent … levels of customer service and online guidance to multiple audiences Working continuously on a project task until completion or referral to another department Ensuring any referrals are passed to relevant departments in a timely manner Working with the Professional Services team and wider company teams to continually improve processes more »

digital team helping to develop an effective database and CRM for the business. You will: Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. more »

a leading corporate travel company dedicated to providing seamless travel solutions for businesses around the globe. With a focus on efficiency, cost-effectiveness, and customer satisfaction, we strive to exceed our clients' expectations at every turn. Position Overview: We are seeking a dynamic and experienced Client Manager Team Leader … This hybrid role involves managing and leading a team of client managers, while also taking charge of troubleshooting, handling escalated issues, and ensuring that customer relationships are effectively managed and nurtured for long-term success. Responsibilities: Lead and motivate a team of client managers to achieve targets and deliver … exceptional service. Act as a point of escalation for complex client issues, ensuring timely resolution and preventing recurrence. Develop and implement strategies to enhance customer satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve more »