15 of 15 Customer Retention Jobs in West Yorkshire

records of leads, opportunities, and activities in the CRM system. Client Billing & Retention: Oversee billing accuracy, contribute to client satisfaction, and play a key role in client retention strategies. Skills & Experience: Proven Track Record: Demonstrable success in B2B sales, business development, or client acquisitionideally within a digital agency or marketing consultancy. Digital Marketing Know-How: Familiarity … with SEO, PPC, Paid Social, Content, Web Design, and Creative Services will set you apart. Strategic Thinking: Able to identify customer pain points and align services to meet their goals with a tailored approach. Self-Starter: Highly driven, results-oriented, and comfortable working independently with minimal supervision. Excellent Communicator: Strong written and verbal communication skills, with the ability to More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with … our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. More ❯

Manager to join our growing team and serve as a trusted advisor to our strategic customers. As a TAM, you’ll bridge the gap between our technical solutions and customer success, ensuring our clients achieve maximum value from our products and services. You’ll work closely with cross-functional teams—including Sales, Development, and Support—to deliver tailored solutions … resolve complex issues, and drive long-term customer satisfaction and retention. You will thrive in our dynamic and fast paced environment where you can grow, learn and feel challenged. The atmosphere is fun, consultative and focused on delivering best of class products to our global client base. What You’ll Be Doing Build and maintain long-term relationships with … clients by understanding and interpreting their technical and business needs. Provide pre-sales technical assistance, product demonstrations, and training to support customer onboarding and adoption. Influence client decision-making by aligning our solutions with their goals and recommending best-fit services. Calculate client quotations, manage account administration, and support pricing discussions across various models. Collaborate with global support teams More ❯

compelling sales presentations and proposals to prospective clients Negotiate and close deals with new clients, ensuring mutually beneficial partnerships Develop and maintain strong relationships with existing clients to drive customer retention and upselling opportunities Collaborate with cross-functional teams to ensure smooth onboarding and delivery of products/services to new clients Attend industry events, conferences, and More ❯

deep technical expertise, strong partnerships, and our unique platform, Clevr360 , which puts data and insight at your fingertips. We don’t just sell solutions; we co-create success. Our Customer Technology Partnership model means we work side-by-side with our clients to deliver services that flex with their needs and drive lasting outcomes. What sets us apart isn … colleagues and clients, ensuring our solutions meet real-world needs and are delivered with excellence, insight, and care. This role is responsible for building and maintaining strong, long-lasting customer relationships, driving sales growth to hit sales targets, cross selling and up selling across the full CloudClevr portfolio whilst retaining existing business and minimising customer churn and revenue … grow strong relationships with key stakeholders and decision-makers Drive sales growth through cross-selling and upselling across the full CloudClevr portfolio Proactively manage churn and revenue erosion, ensuring customer retention Consistently achieve or exceed sales targets and KPIs Accurately forecast and maintain a pipeline of opportunities (minimum 300% coverage of target) Use CloudClevr’s sales methodology More ❯

the next generation of healthcare technology that will truly make a difference What youll do As part of our dynamic team, you will play a vital role in supporting customer retention, driving brand engagement, and delivering high-impact events that elevate our market presence. You will take the lead in planning, organising, and delivering a wide range More ❯

Role: Customer Success Manager Location: Leeds, (Home based) Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve … and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. … is focused, available, knowledgeable and able to deploy skills independently of the Sales teams, allowing both activities to retain their integrity and put the user first. Our CSM: Create customer intimacy by proactively keeping in touch with clients Coach our customers to get value from Masternaut products and services Are responsible for monitoring, reviewing and implementing improvements to service More ❯

The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯

The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯

The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯

Graduate Customer Success Executive – Award-Winning Tech Company | Hybrid | West Yorkshire Looking to kickstart your career in tech or client services? Join a fast-growing, multi-award-winning technology company as a Graduate Customer Success Executive . This is an ideal opportunity for a confident, people-focused graduate who’s eager to learn, develop professionally, and make a … Spotting opportunities for clients to benefit from new tools and services Staying up to date with developments in financial regulation (full training provided) Helping maintain a high level of customer satisfaction and retention What We’re Looking For: A recent graduate or early-career professional with a strong interest in client-facing roles Great communication skills and More ❯

Our employees have the knowledge and expertise to work with organisations on the most challenging projects, from developing new products to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us for our insight, quality, and service. The organisation has a small IT set More ❯

Our employees have the knowledge and expertise to work with organisations on the most challenging projects, from developing new products to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us for our insight, quality and service. The organisation has a small IT setup More ❯

Senior Customer Success Executive 📍 Leeds –3 Days a Week Hybrid | 💰 Competitive Salary + Excellent Benefits Ready to join one of the UK’s fastest-growing tech companies? We're looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business. What you'll be doing: Own … advisor Support retention strategies and contribute to team success Share best practices and support wider business goals What we’re looking for: Proven track record in client retention and upselling Experience in financial services, RegTech , or other regulated industries Confident communicator with strong commercial awareness Natural relationship builder – strategic and hands-on Highly organised, proactive, and More ❯

are seeking a Pricing Analyst within their Renewals team, to help optimise pricing strategies for the renewal portfolio. The role will work closely with teams across Pricing, Underwriting, and Customer Retention to design and implement renewal pricing models, leveraging advanced analytics and machine learning techniques to achieve business goals. My client is headquartered in London but this … and market trends to ensure renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least More ❯