2 of 2 Customer Retention Jobs in Buckinghamshire

funded engagements.* Pipeline generation and qualification targets.* Number of client meetings, demos, and workshops delivered.* Contribution to upsell/cross-sell opportunities and customer retention rates.* Client satisfaction scores related to pre-sales engagements.Preferred Qualifications* Essential:* ServiceNow certifications - CSA, CIS, and CTA.* Desirable:* ServiceNow CMA.* BMC Helix ...

play a key part in ensuring services are delivered effectively, supporting colleagues across onsite teams, and maintaining strong, professional partnerships with customers.Regular travel to customer sites forms an important part of this role. Key Responsibilities Customer relationships and service delivery Develop and maintain effective working relationships with … teams and functions Operational and financial oversight Support management of assigned budgets and contribute to financial reporting, including P&L Monitor service performance, including customer satisfaction and retention Work with internal teams to support delivery of project, installation and procurement objectives Provide insight to support planning, resourcing ...