5 of 5 Customer Retention Jobs in Buckinghamshire

Customer Success Manager page is loaded Customer Success Managerremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-110727 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Customer Success Account Manager An exciting opportunity has arisen for a driven … and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the … Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer More ❯

SaaS Customer Support Manager We are seeking an experienced Customer Support Manager to lead and inspire a high-performing support team within a growing software business. You’ll oversee the day-to-day running of the customer helpdesk, ensuring SLAs are met, service quality remains exceptional, and continuous improvements are implemented. This is a leadership role where … your expertise, empathy, and ability to drive performance will directly impact customer satisfaction and retention. Location: Milton Keynes – Hybrid (with travel across the UK, Ireland and occasionally overseas) Salary: £55,000+ depending on experience, plus bonus, pension and an excellent benefits package Requirements for SaaS Customer Support Manager 3+ years in a customer support position within a … quickly Experience with ITIL or service management frameworks is beneficial Previous exposure to AI-powered tools is desirable Confident stakeholder management and relationship building at all levels Responsibilities for Customer Support Manager Lead and develop a team of support analysts (including a team lead) to deliver exceptional customer service Manage the day-to-day helpdesk operations, ensuring SLAs More ❯

our HubSpot CRM platform within the Doordrop Media team in Marlow. This is a hands-on, strategic role where youll manage and optimise our CRM to improve sales performance, customer retention, and marketing effectiveness. About the Role What Youll Do Act as the primary HubSpot administrator , managing access, system health, integrations, and configurations, and keep up to … recommend improvements to maximise platform value. Maintain data accuracy and governance , including imports, deduplication, cleaning, and property management. Design, build, and optimise workflows, automations, and chat sequences to streamline customer journeys across Marketing, Sales, and Service. Create and maintain reports and dashboards , providing insights that improve sales, marketing, and service performance. Train, support, and coach teams on best practices More ❯

HubSpot CRM platform within the Door drop Media team in Marlow. This is a hands-on, strategic role where youll manage and optimise our CRM to improve sales performance, customer retention, and marketing effectiveness. About the Role What Youll D0 Act as the primary HubSpot administrator , managing access, integrations, configurations, and overall system health. Keep up to More ❯

and partners. Description Develop and implement strategies to identify and secure new business opportunities for both the network and partner businesses. Manage and maintain relationships with existing clients, ensuring customer satisfaction and retention. Collaborate with internal teams to align business development goals with operational capabilities. Analyse market trends to identify potential areas for growth and expansion. Prepare and deliver More ❯