1 of 1 Customer Retention Jobs in Cheadle

embracing continuous improvements through learning, innovation & feedback Our goals (OKRs) Acquire £1M EBITDA per annum (through M&A) Grow the underlying Gross Profit (GP) by >15% per annum Enhance customer satisfaction Enhance employee engagement & development Improve operational efficiency Ensure quality is the cornerstone to business operations Continually strengthen our cyber resilience Job Description As our Chief Revenue Officer, you … CRO is responsible for developing and implementing strategies to increase revenue. This includes identifying new market opportunities, creating pricing strategies, and optimizing sales processes. The aim is to increase customer lifetime value (LTV) and aim to minimise the cost of acquisition (CAC), to ensure excellent payback. Financial Management : Building an accurate budget/forecast for each financial year. Then … to ensure that sales goals are met. They be responsible for both sales & marketing teams and drive performance of both recurring contract and ad-hoc hardware & professional services revenues Customer Relationship Management : The CRO oversees customer relationship management (CRM) systems to ensure that customer interactions are managed effectively. This helps in building strong relationships with clients and More ❯