6 of 6 Customer Retention Jobs in Manchester

well-known brands, were on a mission to simplify HR and make it more impactful. Were now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success - ideally within the HR/…/People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, wed love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory ...

Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting … trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives ...

client are seeking an experienced CRM Manager to lead and optimise customer relationship strategies within the. This role in Greater Manchester requires expertise in CRM systems and a focus on achieving customer engagement and retention goals. Client Details Our client is an SME technology firm … established marketing & digital function. Description The key responsibilities for the CRM Manager role will include: Develop and implement effective CRM strategies to enhance customer engagement and retention. Analyse customer data to identify trends and opportunities for growth. Provide mentorship and training to an in-house digital team. Oversee ...

London and South-East accounts. KPIs & Performance Measures Revenue target achievement Gross margin % Average deal value Sales conversion rate Pipeline value and accuracy Client retention and repeat business Why Join AVM Solutions? Joining AVM Solutions offers the opportunity to play a key role in shaping the growth ...

Customer Solutions Specialist Salary up to £28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service … issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions ...

technically competent commercial professional with proven experience in machining, welding, and fabrication environments, capable of identifying opportunities, building long-term client relationships, and translating customer requirements into commercially viable engineering solutions. Key Responsibilities for the Business Development Manager Business Development & Sales Growth Identify, target, and secure new business opportunities … networking, and market engagement. Prepare and deliver compelling commercial and technical proposals, quotations, and presentations. Account Management Manage and grow a portfolio of key customer accounts, ensuring high levels of customer satisfaction and retention. Act as the primary commercial interface between customers and internal engineering, production, and quality ...