3 of 3 Customer Retention Jobs in Reigate

Desk Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a range … opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred).* Strong relationship-building skills and a customer-first mindset.* Excellent communication skills, both written and verbal. More ❯

Desk Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a range … opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). * Strong relationship-building skills and a customer-first mindset. * Excellent communication skills, both written and verbal. More ❯

services. Key responsibilities: Own and develop strategic relationships with schools, colleges, and universities. Drive account growth by aligning our IT services to client needs and sector challenges. Deliver exceptional customer experiences, ensuring retention and satisfaction. Identify, pursue, and close opportunities across new and existing accounts. Work closely with technical and delivery teams to ensure service excellence. Hit More ❯