6 of 6 Customer Retention Jobs in Surrey

Social Events Company-Funded (Voluntary) Participation in our Charity Events Electric Vehicle Charging Points are available at our Chertsey Head Office You may also have experience in the following: Customer Success Manager, Customer Relationship Manager, Client Engagement Specialist, Account Manager, Client Advocate, Customer Satisfaction Specialist, Account Success Manager, Client Support Manager, Customer Retention Specialist … and Customer Experience Manager, etc REF More ❯

d love to hear from you. What You’ll Be Doing Lead acquisition and nurture campaigns to build pipeline for new and existing solutions Develop engagement campaigns that promote customer retention and communicate value Set and track KPIs that clearly link marketing activity to business success Your Impact On the business: Accelerate commercial growth through high-impact … campaigns that drive visibility, leads, and revenue On the team: Collaborate across departments to bring energy and alignment to marketing efforts On the customer: Support sales and success teams with qualified leads, campaign insights, and effective collateral What We’re Looking For Proven experience in campaign strategy and execution Strong analytical skills and a data-driven mindset Excellent communication More ❯

Desk Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a range … opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred).* Strong relationship-building skills and a customer-first mindset.* Excellent communication skills, both written and verbal. More ❯

Desk Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a range … opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). * Strong relationship-building skills and a customer-first mindset. * Excellent communication skills, both written and verbal. More ❯

services. Key responsibilities: Own and develop strategic relationships with schools, colleges, and universities. Drive account growth by aligning our IT services to client needs and sector challenges. Deliver exceptional customer experiences, ensuring retention and satisfaction. Identify, pursue, and close opportunities across new and existing accounts. Work closely with technical and delivery teams to ensure service excellence. Hit More ❯

shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 1st September 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills Customer care skills Qualifications 3 of any subject GCSE, grade 4+ (A*-C) (Essential) Maths and English GCSE, grade 3+ (D or above) (Essential) About the Employer NTRUST SYSTEMS LTD … grow their knowledge and enhance their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. More ❯