6 of 6 Customer Retention Jobs in Slough

we rapidly expand our ecosystem of products and services, we are looking for a skilled analyst to join our business to work across several high-profile projects focused on customer retention. This role is a unique opportunity to transform reporting, build behavioural analytics, and work across the whole ecosystem lifecycle, with a particular focus on retention. To be effective … mine, synthesize, and visualise data and influence work across a range of stakeholders. Responsibilities Support the analytics needs of the business by building automated scalable reporting solutions focused on customer retention. Create holistic dashboards by combining data from both internal and external data sources for presentations to senior business leaders regarding customer retention. Work closely with mission teams … to identify gaps in the data capture strategy related to customer behaviour and collaboratively implement enhancements. Go one step further and provide actionable insights and recommendations related to key customer retention measures. Build and maintain relationships with other areas of the business to ensure information requirements related to retention are delivered in accordance with More ❯

enough to explore innovative ways of working and thinking. This role will have a diverse set of responsibilities, with a focus on leveraging data to drive business decisions, improve customer experiences, and creating efficiencies. Working at a fintech means there is always a lot to do, but you would be part of a wider team that is focused on … something great for us and our customers. Responsibilities of the Credit Risk Analyst You’ll be working as part of a wider analytical team to support delivery of existing customer credit strategies, commercial objectives and improved customer outcomes. Campaign Design & Execution: Collaborate with cross-functional teams to design, test, and implement targeted campaigns aimed at improving customer retention and maximising returns. Use data-driven insights to optimise campaign performance and continuously improve results. Customer Segmentation & Targeting: Conduct in-depth segmentation analysis to identify high-value customer groups and tailor strategies to maximise their engagement. Ensure that the targeting of offers and strategies aligns with customer profiles and behaviour to drive optimal More ❯

At Eurobase, we’re passionate about building lasting partnerships with our clients in the reinsurance and financial services sectors . We’re now looking for a dynamic Head of Customer Support to join our Senior Leadership Team and lead the way in shaping, growing, and delivering an exceptional customer journey. In this pivotal role, you’ll take ownership … of the entire customer lifecycle - from onboarding through renewal and expansion! Ensuring our clients achieve maximum value from our solutions. You’ll drive strategy, strengthen relationships with key customers, and champion a culture of excellence across the organisation. What you’ll be doing: Designing and delivering a clear customer success vision and strategy Leading, mentoring, and developing a … high-performing customer success team Acting as a trusted partner and executive sponsor for key clients Driving customer adoption, retention, and expansion within reinsurance and financial services Collaborating across Product, Sales, and Engineering to ensure client needs shape our roadmap Embedding a customer first culture across Eurobase What we’re looking for: Proven leadership in More ❯

a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join … the Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement … initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customer segments and helping optimise targeting strategies. Pulling, cleaning, and interpreting customer data to create actionable insights. Building and maintaining data pipelines to support CRM campaigns. Creating dashboards and visualisations to communicate performance to stakeholders. Partnering with data, CRM, and wider More ❯

be at the heart of optimising digital journeys, uncovering opportunities in the data, and, most importantly, demonstrating the real-world outcomes of your analysis . Whether it’s increasing customer retention, boosting engagement, or improving product features, your work will drive tangible results. Why This Role is Great Use SQL and data warehousing skills to extract, model … and structure data that powers smarter decisions Deliver insights that lead to measurable business outcomes such as uplift in revenue, retention, or efficiency Collaborate with product and commercial teams to ensure data informs every decision Build dashboards and reports that bring clarity and transparency across the business Take ownership of projects where the focus is not just on … BI or Tableau Confidence in managing multiple stakeholders and competing priorities Nice to Have Exposure to product experimentation or A/B testing Interest in digital product journeys and customer experience optimisation Experience with Python or Google Analytics What’s in It for You Competitive salary to £50k Career development programmes designed to accelerate your growth Regular performance feedback More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor … initiatives and stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯