4 of 4 Customer Retention Jobs in Wales

from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization strategy-bringing structure … insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯

sales of both Light Commercial Vehicles and fleet Passenger Cars. Prospecting for new and existing local business vehicle sales. Achieving agreed vehicle sales targets. Contribute to the achievement of customer retention. Develop and maintain a full knowledge of all vehicles/services provided by our client. Provide reports on all sales activities, including follow-up, prospecting, new clients, etc. … and promptly. Ensure that all outstanding amounts are paid within the timescales required. Use an approved FCA approach in the presentation and sale of financial and insurance products. Ensure customer satisfaction is maintained at all times. To be eligible, you shall need to live within a reasonable commuting distance of Cardiff and have a UK driving licence with minimal … is essential, and any exposure to the premium/prestige end of the market would be highly beneficial. Overall, you shall have excellent communication skills with a focus on customer care and be well-presented, proactive, self-motivated, and tenacious with a demonstrable success in business-to-business sales. What's in it for you? For your hard work More ❯

ERP Financials Salary DOE + Generous Commissions Hybrid- UK A rare opportunity to join a leading SaaS provider, this company are pioneering with their technology yet offer first class customer support and retention. Currently and due to expansion they have a role for an experienced BDM to take their existing portfolio of leading solutions to market. Applicants will have More ❯

values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do. Key Responsibilities: Be the primary point … existing customers Deal with sales orders for existing clients Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base Resign customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service … on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Deal with any inbound customer account queries Help customers with reviewing their latest technology requirements About you: Job Experience Required: A positive attitude with a can do More ❯