the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role The Head of Customer Success is responsible for leading and developing the Customer Success team to drive retention, growth, and customer satisfaction. This role involves defining … and delivering a scalable Customer Success Program that ensures customers achieve their desired outcomes with Infinity. You will work closely with the CS Management Team to shape retention and growth strategies, aligning team resources and processes to meet customer and business needs. A key part of the role … by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customersegmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customersegmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯
data profiling, and data transformation Experience in some of the following: business process analysis, financial control analysis, forensic investigation, revenue, cost and margin analysis, customersegmentation, sensitivity analysis, ERP analytics Strong skills in using Excel for data analysis Experience with data visualisation software (PowerBI preferred) to create clear More ❯
data profiling, and data transformation Experience in some of the following: business process analysis, financial control analysis, forensic investigation, revenue, cost and margin analysis, customersegmentation, sensitivity analysis, ERP analytics Strong skills in using Excel for data analysis Experience with data visualisation software (PowerBI preferred) to create clear More ❯
creating measurable impact across the Amazon Currency Converter business. Key job responsibilities Develop and execute marketing strategy for driving solution awareness, product adoption and customer retention. Align strategy with business leaders and stakeholders. Create, review and raise quality of marketing content for relevant channels. Develop metrics and implement automated … of SQL or other analytical tools for conducting data analysis - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience with customersegmentation, profiling, and targeting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and More ❯