1 to 25 of 29 Customer Segmentation Jobs in the UK

actionable insights and partnering with marketing and commercial teams to drive business performance. This role will play a key part in supporting marketing and customer insight initiatives, helping stakeholders make informed decisions through high-quality reporting, analysis, and recommendations. The Role Working closely with Marketing, Insights, E-commerce … senior business stakeholders, you will be responsible for delivering meaningful analysis across customer behaviour, campaign performance, segmentation, and commercial performance. You will use SQL, Power BI, and Excel to build reporting solutions, automate manual processes, and provide insights that influence business strategy and marketing effectiveness. Key responsibilities include ...

more than 80 employees and having doubled in size over the last three years, they're continuing to invest in both their products and customer experience. As part of that growth, they're now looking to introduce a brand new Customer Marketing Manager position, offering the opportunity … shape customer engagement from the ground up whilst reporting directly into the Chief Marketing Officer. The Role Reporting directly to the Chief Marketing Officer, you'll take ownership of customer marketing across the full customer lifecycle, helping customers get the very best from the company's products ...

recommendations. Key Responsibilities Proactively identify opportunities and demonstrate value to stakeholders through actionable insights Influence and challenge stakeholders with data-driven recommendations Perform customer segmentation and deep customer behaviour analysis Analyse product interactions and customer journeys to optimise performance Deliver insight-led recommendations across: Customer add-on history Retention strategies and test-and-learn approaches Identification of the most profitable customer segments Monitor and analyse churn and marketing performance metrics Explore and leverage untapped data sources, including: Handset data Customer service data Assess emerging products and advise on strategic direction Skills & Experience ...

Overview We’re looking for a Director of Product – Customer Growth to lead one of the most critical and high-impact areas at Trainline. Operating at Director level , this role sets the vision and strategy for Customer Growth globally, with a particular focus on paid customer propositions … core pillar of Trainline’s future customer offering. This includes assessment and scaling of new opportunities such as subscription, add-ons, loyalty and bundling. You will own the strategy and outcomes across the full customer lifecycle - acquisition, retention, engagement, and resurrection - and lead the development of new revenue ...

hiring a Customer Insight Analyst to join a growing customer insights team within a well-established UK business that's rapidly scaling its data and analytics capability. This is a core role in the team , focused on unlocking value from customer data to drive smarter CRM, campaign … over 500+ locations across the UK and Ireland . They've built a strong reputation in their sector and are now investing heavily in customer insight, CRM, and analytics to better understand and engage their customer base at scale. The role You'll sit within a growing Customer ...

online and offline channels on each other and developing and implementing innovative strategies for improvement and growth Analysing online user behaviour, conversion data and customer journeys, funnel analysis and multi- channel attribution Performing ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns Performing ad-hoc analytics … influencing conversion optimisation strategies with solid analytical data Key outputs: Design and implementation of Marketing analytics framework Ad hoc bespoke queries on product and customer insight Actionable customer insight – in particular building on the quant insights this position will drive by collaborating with the UX and segment owners ...

Customer Selections and Analytics Consultant Hybrid working Salary up to: £50,000 This is a strong opportunity for a commercially minded analytics professional to combine technical delivery with stakeholder impact. You will play a key role in driving targeted marketing activity and improving campaign performance through data-led insight … working in a highly collaborative environment. The Company They are a well-established organisation with a strong customer focus and a growing investment in data and analytics. Analytics plays a key role in shaping marketing effectiveness, customer engagement, and strategic decision making. The business operates in a structured ...

Senior Customer Data Analyst (Contract) £400 per day (Outside IR35) 3-month Contract London-based Hybrid - 2 days in the office This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer … will report into the Head of Analytics and work alongside a close-knit group of analysts. The Role and Deliverables Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes ...

ideas and insight are valued. The Role You will sit within the Digital and Growth function, acting as the dedicated Marketing Analyst supporting CRM, customer growth and wider marketing optimisation. Key responsibilities include: Analysing CRM performance across email, SMS and direct mail campaigns Supporting customer acquisition and paid … media performance analysis Building and refining customer segments and audience strategies Identifying opportunities to improve retention, frequency and customer lifetime value Designing, running and evaluating experiments and testing frameworks Supporting incrementality and attribution analysis Optimising customer lifecycle and welcome journey programmes Partnering with marketing stakeholders to turn ...

digital commerce environment. This is a contingent role for someone who can operate at pace, bring structure to ambiguity, and turn data, customer insight, commercial performance, and analytical recommendations into clear business decisions. It is a hands-on, data-heavy role, not a coordination role. The role sits … working with incomplete information, challenging assumptions constructively, and producing high-quality recommendations quickly. What You Will Do Support commercial pricing decisions by analyzing performance, customer behavior, commercial trends, pricing recommendations, and business impact. Analyze e-commerce performance drivers such as conversion, traffic, customer segments, product or category ...

delivering £60m worth of support over the next three years. The Role: The Head of Marketing is responsible for developing and executing Nominet’s customer marketing strategy to drive awareness, customer acquisition, retention and revenue growth for the registry business. This role ensures our domain, registry … aligned with organisational goals. You’ll lead a small high-performing team, oversee the full marketing mix, and work closely with Commercial, Product, Customer Success and Corporate Affairs teams. What You'll Be Doing: Develop and deliver a comprehensive marketing strategy aligned to business objectives, growth targets, and Nominet ...

GDPR compliance. Ensure CRM data integrity, governance, and security. Commercial Intelligence & Revenue Growth: Analyse CRM and operational data to identify commercial opportunities. Develop employer segmentation strategies using data and AI. Build lead scoring models and predictive engagement frameworks. Identify dormant employers and re-engagement opportunities. Monitor employer engagement trends … accurate and actionable management information. Stakeholder Collaboration: Work closely with Sales, Marketing, Employer Engagement, Operations, and Leadership teams. Support campaign targeting, personalisation, and customer journey optimisation. Influence business decisions through insight-led recommendations. Promote a data-driven culture across the organisation. Identify opportunities to improve processes, systems, and performance. ...

across multiple teams to identify automation opportunities, implement AI-powered workflows, and improve how the business operates. This includes everything from content automation and customer journey optimisation to operational efficiency and commercial insight generation. This role is ideal for someone who combines strong eCommerce understanding with a genuine enthusiasm … Shopify Optimise Shopify ecosystem performance Improve product content generation, merchandising, and catalogue management using AI Automate workflows across Shopify, CRM, and related systems Improve customer journeys and on-site experiences Support integration and automation of data between systems CRM, Marketing & Growth Support customer segmentation and personalisation initiatives ...

Corporate strategy: Defining growth priorities M&A transaction support: VDD and CDD Product and services strategy: Value proposition & business case development Marketing strategy: Channel, customer segmentation, messaging Customer engagement: thought leadership research, playbooks, pitches, webinars, private events What you’ll do Consulting Directors are expected to divide ...

back end systems * Work with modern analytics and attribution tools including GA4, GTM and AppsFlyer * Gain exposure to CRM, lifecycle marketing and customer segmentation through platforms like Bloomreach * Collaborate closely with data, pricing and commercial teams to influence business outcomes About the Role * Own web analytics across … data using SQL where required to improve data accuracy and reporting depth * Support A/B testing, funnel analysis and CRO initiatives to improve customer journeys * Deliver insights on CAC, LTV, ROAS, conversion rates and quote to bind performance * Conduct cohort and segmentation analysis to identify high value ...

analytics capability, promoting best practices in tools, methodologies, and data governance. Mentor team members in advanced analytics techniques, including: Predictive modelling Supervised machine learning Customer segmentation Scenario simulation and forecasting Collaborate with stakeholders across the business to identify opportunities where advanced analytics can drive business value. Stay informed ...

Data Scientist, you will work closely with the Lead Data Science and cross-functional teams to develop and deploy models that support customer and commercial decision-making. Responsibilities include: Building and deploying machine learning models across customer use cases Delivering projects focused on customer segmentation, lifetime ...

broader data and AI transformation. The organisation is investing in building a modern Data Science capability to support decision making across commercial and customer functions. Their culture is practical, collaborative and delivery focused, with an emphasis on creating value quickly rather than over engineering solutions. Data is increasingly central … their strategy, particularly with the launch of a new customer loyalty programme. The Role You will work closely with the Data Science Lead and a small but growing team to develop and productionise machine learning solutions. Build and deploy models that support customer and commercial decision making Work ...

Risk, Finance and Marketing, ensuring analytics is not simply reporting performance but actively driving commercial strategy. The Responsibilities Lead the product insights function covering customer spend behaviour, issuing, acquiring and repayment management Translate complex behavioural and financial data into actionable product recommendations Identify headroom in customer spend … high growth or scale up environment 2+ years experience leading or mentoring analysts Advanced SQL skills and strong Python capability Deep experience in customer segmentation, experimentation design and data modellingStrong commercial acumen with the ability to articulate credit risk trade offs and revenue impact Background in payments, credit ...

take them from functional to fully operationalised. Vero runs B2C and HubSpot runs B2B; the architecture exists, but the programs, automations, and customer journeys that drive conversion, retention, and revenue at scale are yours to build. You'll be equally comfortable designing a lifecycle framework, configuring the platform that … Vero) Own B2C lifecycle communications from activation through retention, driving CLTV, reducing churn, and improving conversion in partnership with Product, Growth, and Design. Use customer segmentation to ensure every lifecycle communication reaches the right person at the right moment, continuously refining audiences. Design and manage campaigns across email ...

Were looking for an experienced technology practitioner to lead the technology readiness activities within our flagship Customer Transformation Programme. The programme will transform our customer experience and replace legacy billing and debt platforms over the next 2 to 3 years. Initially in this role youll lead the build … transition into and throughout the mobilisation and build phases in 2027. Key Responsibilities Lead technology readiness planning, governance, and delivery Own key outputs including customer segmentation and migration strategy, data cleansing, testing, and environment readiness Manage internal and external teams within a complex programme environment Oversee budgets, supplier ...

Commercial Team, to lead and expand business, together with driving strategy within the UKI region. Our RVPs are focused on growing revenue through new customer acquisition and existing customer expansion, meeting and exceeding all sales targets and performance metrics. Are you an accomplished Sales Leader, having managed successful … comprehensive knowledge of our technology platform, product messaging, partner ecosystem, and competitor landscape Actively contributing to and owning sales plan creation, compensation structures, and customer segmentation Ensuring the attainment of assigned sales quotas by ‘leading from the front’ and driving Elastic’s sales methodology Actively fostering an environment ...

market — from positioning and messaging to launch strategy and ongoing adoption. You’ll sit at the intersection of Product, Sales, and Marketing, translating customer insights into stories that resonate and strategies that drive impact. This is a strategic and hands‐on role . You’ll shape the narrative around … propositions that speak to SMB pain points and growth opportunities. Partner with Product and Commercial teams on pricing, packaging, and positioning decisions based on customer insights and market dynamics. Positioning, Messaging & Storytelling Develop clear, differentiated messaging for each product line, audience segment, and market. Build scalable messaging frameworks that ...

This is a highly visible CRM Specialist role focused on subscription lifecycle strategy, where your work will have a direct and measurable impact on customer retention. You will own a critical end of lifecycle project, shaping how customers are engaged around payments and churn prevention at a pivotal moment … media and subscriptions space, with a diverse portfolio of consumer-facing products. With millions of subscribers and a strong investment in data, CRM and customer experience, they are committed to using insight-led marketing to drive long-term value. The environment is collaborative, with CRM working closely alongside product ...

undergoing significant digital transformation. With a clear ambition to grow their streaming offering and increase digital revenue, they are investing in building a scalable, customer-first subscription business. Operating at the intersection of content, product, and data, they are focused on creating engaging digital experiences and unlocking new growth … execute growth plans Develop and optimise subscription mechanics, including acquisition, retention, and churn reduction strategies Use data and insight to inform decision making, customer segmentation, and performance optimisation Influence senior stakeholders across the organisation, including C-suite, to align on strategy and delivery Identify new market opportunities, partnerships ...