Yeovil, Somerset, United Kingdom Hybrid / WFH Options
Screwfix Direct Ltd
want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and … high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work … impact for our planet and future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive business performance. - Translate complex data More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
UK is seeking a highly skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimizing customer engagement, pricing, and inventory management across retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customersegmentation, demand forecasting, price optimization … . Conduct deep-dive analyses on customer behavior, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and analysts. Promote best practices in data science, model validation, and experimentation (e.g., A/B testing). More ❯
Design business intelligence and analytics tools to track business performance across marketing, sales, and retail organizations. Model Development and Optimization Build advanced analytics to extract key strategic insights (product, customer, etc..) to inform key strategic decisions. Build, test and validate predictive models to support business needs. Implement and maintain machine learning models in production environment. Monitor model performance and … and interactive dashboards in Tableau or PowerBI Ability to use core analytics methods in developing solutions (one or more of the following) Statistics (t-tests, ANOVA) & design of experiments Segmentation/clustering techniques Time series analysis Familiarity with a broad base of analytics tools (one or more of the following): Data Management: SQL and Alteryx BI: Tableau Desktop, Tableau … in applied analytics for business problem solving with strong project management skills (one or more of the following): Building analytical solutions for Pricing and promotional effectiveness, Loyalty program effectiveness, Customersegmentation and targeting, Salesforce allocation and effectiveness, churn prevention. Experience and knowledge in data engineering Physical Position Requirement: Position is based in Parsippany, NJ Office based role Travel More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
team in London! Salary Range: £60.000 - £70.000 annually, based on experience and qualifications. About the job: We are seeking a highly skilled Data Scientist with expertise in CRM and customer behavior analysis to join our newly founded CRM Data Science team. You will play a crucial role in analyzing customer behavior on our gambling platforms, providing insights and … building features that will drive our business strategies and enhance customer engagement. We are building a new real-time CRM platform, and this is a great chance to have a profound impact on the project. Key Responsibilities: • Analyze large datasets to uncover patterns and insights related to customer behavior. • Develop predictive models to forecast customer activities and … out the product to customers, and beyond. What will make you stand out: • Experience working in an analytics role in the gambling industry. • Experience with CRM data analysis and customer segmentation. • Knowledge of tensorflow/pytorch. • Expertise in using data visualization tools such as Google Looker and working with Google's BigQuery. • Experience in design and evaluation of A More ❯
alongside a forward-thinking team that’s redefining how data powers business success. What’s in it for you? Impactful AI/ML Projects: Build models for pricing optimisation, customersegmentation, and deal prioritisation that drive real business outcomes. Cross-Functional Collaboration: Work with sales, finance, and pricing teams to translate models into tools and decision aids. Learning More ❯
Shrewsbury, England, United Kingdom Hybrid / WFH Options
Hays
agile and efficient future state as part of the IT business transformation plan.This role involves leading the development, implementation, and maintenance of dynamic pricing strategies driven by data analysis, customer behaviour, purchasing trends, and market competition. This includes ensuring consistency across pricing mechanisms and contributing to IT transformation projects that enhance pricing systems and automation capabilities. The role requires … proven ability to develop data-driven pricing models, proficiency in analytical tools like Excel, SQL, Python, PowerBI, and experience with ERP or pricing. Key skills include: Statistical modelling, forecasting, customersegmentation, and pricing strategy optimisation. Strong communication, collaboration, and problem-solving abilities are essential, along with sharp attention to detail and the capability to manage multiple priorities in More ❯
our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customersegmentation, refining audience selections, and analysing customer behaviours to support personalised, high-performing campaigns. You will also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge and measurement to determine the effectiveness of CRM, Marketing and Business … product development pipeline by providing insightful data analytics, models and metrics Support ad-hoc analysis requirements or data requests from key business stakeholders Aid the strategic development of the customer database, integrating new data sources and developing capabilities to meet business objectives Working with the CRM Manager to ensure the database is updated with analytical content to meet the More ❯
related data science use cases will be a critical asset. Responsibilities Support clients with the definition and implementation of their AI strategy, with a particular focus on marketing and customer insights Implement and oversee AI governance frameworks, focusing on regulatory compliance, ethical AI principles and ensuring business value from AI investments Ideate, design and implement AI-enabled marketing solutions … such as customersegmentation models, recommendation systems and campaign optimization algorithms Lead the process of taking AI/ML models from development to production, ensuring robust MLOps practices Monitor and manage model performance, including addressing issues related to explainability, data drift and model drift Develop and implement marketing measurement frameworks, including marketing mix modeling (MMM) and multi-touch … attribution (MTA) Collaborate with marketing teams to leverage data for customer journey mapping, lifetime value prediction and churn analysis Engage with senior executives, effectively communicating AI opportunities, risks and strategies in accessible terms, particularly in marketing and customer engagement contexts Collaborate with legal teams to navigate AI regulatory risks, particularly in the context of the EU AI regulatory More ❯
time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven - hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience. As a business unit of EBSCO Industries (www.ebscoind.com), we offer the stability and … benefits of a firmly established corporation while operating as a growth-focused team with the entrepreneurial spirit of a startup. We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team.; Grow or Die. Moultrie is looking … for a CX Data Engineer to optimize, maintain, and analyze customer experience data to drive engagement, retention, and business insights. This role will ensure data quality, scalable analytics infrastructure, and predictive modeling capabilities to support CX decision-making. In addition to building and maintaining data pipelines, this role will develop foundational predictive models to analyze customer behavior and More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Harnham
looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and scale … geospatial insight Integrate datasets like HST (High Street Trading), customersegmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and influence investment and More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
PayPoint plc
to gather requirements for data improvements, and deliver self-service reporting to reduce manual inputs and errors, and drive greater visibility of the data and trends. Main Responsibilities Set customersegmentation, analyze and report on customer behaviors and provide an understanding of customer acquisition, retention, and lifetime value to help form strategic sales, marketing, channel, and … plans. Build reporting and set relevant KPIs to the appropriate business areas for Commercial Finance. Work closely with Marketing and Digital Marketing to produce reporting to give visibility of customer trends across their lifecycle and across all customer touchpoints, to show positive and negative trends of acquisition and retention of customers, and to analyze marketing effectiveness. Own the … customer, using insights to form customer profiles to aid internal departments plan their strategy and activity. Gather retailer and customer insights to inform marketing promotional and strategic opportunities with retailers. Proactively have frequent contact with stakeholders to provide actionable insight around marketing channels, customer and business performance, and market trends along with response to ad hoc More ❯
Birmingham, Digbeth, West Midlands (County), United Kingdom
National Express Group PLC
our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customersegmentation, refining audience selections, and analysing customer behaviours to support personalised, high-performing campaigns. You will also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge and measurement to determine the effectiveness of CRM, Marketing and Business … product development pipeline by providing insightful data analytics, models and metrics Support ad-hoc analysis requirements or data requests from key business stakeholders Aid the strategic development of the customer database, integrating new data sources and developing capabilities to meet business objectives Working with the CRM Manager to ensure the database is updated with analytical content to meet the More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Nationwide
As a member of the Customer Insight Analytics team, you'll be responsible for interrogating complex customer level datasets to produce meaningful analysis using Data Science tools and techniques. Analytics within the team range from product/channel specific requests to Board level metrics. Meaningful insights cannot be created in isolation and require collaboration across the Customer Strategy, Insights & Propositions (CSI&P) team, bringing together research, analytics and external insights. In addition, supporting cohesion across the organisation is critical to embedding our new customer strategy and ensuring customer need is always front of mind. This is an exciting opportunity to join the Customer Strategy, Insights & Propositions team within the Customer, Brand & Engagement … function. Our purpose is to develop rich customer insight to drive the segmented customer strategy and design and deliver compelling propositions to support all our customers. At the heart of the customer strategy are our 17 million customers, who are at the forefront of every decision we make as a business. Every role, no matter its accountabilities More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Nationwide
As a member of the Customer Insight Analytics team, you’ll be responsible for interrogating complex customer level datasets to produce meaningful analysis using Data Science tools and techniques. Analytics within the team range from product/channel specific requests to Board level metrics. Meaningful insights cannot be created in isolation and require collaboration across the Customer Strategy, Insights & Propositions (CSI&P) team, bringing together research, analytics and external insights. In addition, supporting cohesion across the organisation is critical to embedding our new customer strategy and ensuring customer need is always front of mind. This is an exciting opportunity to join the Customer Strategy, Insights & Propositions team within the Customer, Brand & Engagement … function. Our purpose is to develop rich customer insight to drive the segmented customer strategy and design and deliver compelling propositions to support all our customers. At the heart of the customer strategy are our 17 million customers, who are at the forefront of every decision we make as a business. Every role, no matter its accountabilities More ❯
from the ground up. We’re looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We’re looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customersegmentation, campaign measurement, and personalization strategy—bringing … structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯
from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customersegmentation, campaign measurement, and personalization strategy-bringing … structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯
business outcomes, revenue generation, and strategic decision-making. Provide strategic advisory services on data monetisation, analytics strategy, and competitive intelligence. Oversee the design and implementation of commercial analytics platforms, customersegmentation models, and revenue optimisation algorithms. Business Leadership & Team Development: Lead cross-functional teams combining data scientists, data engineers, and domain experts. Drive a culture of commercial awareness … understanding of data science methodologies, statistical analysis, machine learning algorithms, and analytics platforms (Python, SQL, vector stores and graphs, Power BI, Looker). Experience with commercial analytics tools and customer data platforms. ● Client Engagement: Proven experience engaging with senior executives, delivering data science strategies to business stakeholders, and managing commercial analytics projects. Strong presentation and communication skills for non More ❯
Manager to perform ongoing analysis using Excel, SPSS, SAS, etc. to ensure the timely adjustment/optimization of campaigns, along with other client-specific analyses (such as campaign analysis, customersegmentation, and profiling and competitive market research) Build a body of knowledge on media, technology, and strategy performance with the objective of informing future media decisions on schedules More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Pharmacy2U Ltd
Role: Customer Insight Analyst Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday – Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work for the … through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role in translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customersegmentation, and insight-driven … Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you’ll be doing? Deliver actionable insight to support customer acquisition, retention, and growth strategies Build and maintain a scalable Single Customer View (SCV) integrating CRM, transaction, and engagement data Develop segmentation models based on lifecycle, engagement More ❯
and create fairer fares for customers. With input from the Revenue Optimisation Analysis and Insights Lead, the role will own the Programme's insights and analysis agenda, establishing the customer and commercial impact of proposals and ensures that the path taken is one which is customer insight led and commercially viable. You'll be required to share insights … stakeholders in order to gain buy-in to the Programme's vision. This includes scoping research requirements, leading external research commissions, collaborating with internal and external analysts, and providing customer and commercial assurance for programme proposals. Additionally, you will support the Revenue Optimisation Analysis and Insights Lead to build an analytical framework within the Revenue Optimisation & Strategy team. You … streamlining reporting and generating clearer RM insights. Within this role you will; Conduct in-depth analysis to support fares reform initiatives, assessing the impact of proposed changes on revenue, customer behaviour, and operational viability. Build and maintain analytical models to simulate the effects of different fare structures, including customersegmentation and price elasticity analysis. Collaborate with internal More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Contract Insight Analyst - £450/day | 7-Month … hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Build and manage Power BI dashboards to deliver … clear, visual insights across teams. Use SQL to manipulate, query, and structure complex marketing and customer datasets. Conduct deep-dive analysis into brand campaigns and customer behaviour. Present findings and insights in a way that drives decision-making at a senior level. Develop repeatable and scalable logic to evaluate marketing campaign performance. Work closely with cross-functional teams More ❯
eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. … The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customersegmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage … advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer data. Drive innovation by staying ahead of AI/ML trends in retail and customer analytics. Requirements: 5+ years' experience in Data Science, with a strong focus on customer or marketing analytics. Proven experience More ❯
commerce, such as product feed management and bid optimization based on real-time data. Apply advanced data modelling techniques to identify key data aspects and categorise information effectively (e.g., customer names as strings, income/purchase as metrics, premium customer as a category). Collaborate with stakeholders to identify user pain points through quantitative and qualitative data, formulate … hypotheses, and recommend actions to improve customer experience and web performance. Create comprehensive reports on data availability and enhance the presentation of availability information to customers. Utilize machine learning libraries for attribution and propensity modelling. Mentor junior data engineers and contribute to the overall data strategy. Qualifications Extensive experience as a Data Engineer, with a strong background in data … Google Marketing Products integration, including Google Analytics, CM360, SA360, and DV360. Experience with attribution modelling and propensity modelling. Understanding of paid media campaign insights and optimization. Proven ability in customersegmentation, profiling and activation. Collaborate with marketing teams to design and implement targeted customersegmentation and activation strategies. Google Cloud Certified Professional Data Engineer certification is More ❯
Horley, England, United Kingdom Hybrid / WFH Options
Novo Nordisk A/S
planning? If so, we invite you to join our team as a Commercial Excellence Executive at Novo Nordisk. In this role you will: Ensure data integrity and accuracy of customer and frontline activity data (Data Lake, QlikSense). Drive adoption and usage of IO Engage as a CRM tool, collaborating with cross-functional teams and supporting business activities. Lead … key process improvements for customersegmentation, profiling, and activity planning to align with sales capacity. Perform regular analyses of field force performance, incentive schemes, and propose data-driven improvement plans. Support insights generation through data modelling and statistical techniques to inform business strategies. You will also implement and oversee tools that track customer activities and investments, including … landscape being fundamental. Additionally, strong stakeholder management skills and effective communication are essential, along with experience presenting project outcomes to end users. About the department You will join our Customer Engagement team, based at our office in Gatwick. Our team is dedicated to leveraging data to drive business insights and optimise customer engagement. We work in a dynamic More ❯
ensuring our digital presence is optimised and leads are tracked accurately. This individual will support the Marketing Manager with managing the CRM and website analytics, providing insights into the customer journey and supporting top-of-funnel strategies. This is an ideal position for a candidate who is passionate about digital marketing and has strong analytical skills to support high … get all the time you need to attend studies and complete course work. Key Responsibilities: CRM Management & Data Analysis: Support the Marketing Manager with the CRM data quality and customersegmentation and support lead scoring and management within the system. Provide analytics on lead performance and customer journey insights to support lead generation and nurturing efforts. Develop More ❯