the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role The Head of Customer Success is responsible for leading and developing the Customer Success team to drive retention, growth, and customer satisfaction. This role involves defining … and delivering a scalable Customer Success Program that ensures customers achieve their desired outcomes with Infinity. You will work closely with the CS Management Team to shape retention and growth strategies, aligning team resources and processes to meet customer and business needs. A key part of the role … by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customersegmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About More ❯
a data-savvy and commercially minded analyst to join our Growth team. You'll play a key role in driving revenue performance through deep customer insights, strategic analysis, and collaboration across marketing, product, and operations. Key Responsibilities: Develop and maintain customersegmentation models for both B2C and … B2B audiences, using a mix of qualitative and quantitative inputs to identify high-value customer cohorts and unlock new growth opportunities. Examine customer retention patterns and dealership engagement metrics, delivering actionable insights to the growth, product, and sales teams. Partner with CRM and underwriting teams to elevate personalisation … strategies, reduce customer churn, and improve customer lifetime value. Collaborate with PR and social media teams to assess industry dynamics, financing trends, and consumer sentiment to surface untapped revenue streams. Evaluate the effectiveness of online and offline marketing initiatives, recommend budget reallocations, and track key performance indicators like More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
ECOM
skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customersegmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
ECOM Recruitment
skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (eg, customersegmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
skilled Senior Data Scientist to join their dynamic analytics team in Manchester. In this role, you will lead strategic data initiatives aimed at optimising customer engagement, pricing, and inventory management across our retail operations. Key Responsibilities: Develop and deploy machine learning models to support business objectives (e.g., customersegmentation, demand forecasting, price optimisation). Conduct deep-dive analyses on customer behaviour, sales trends, and supply chain data. Translate complex data findings into clear, actionable insights for stakeholders. Collaborate with cross-functional teams including marketing, merchandising, and supply chain. Mentor and support junior data scientists and More ❯
data profiling, and data transformation Experience in some of the following: business process analysis, financial control analysis, forensic investigation, revenue, cost and margin analysis, customersegmentation, sensitivity analysis, ERP analytics Strong skills in using Excel for data analysis Experience with data visualisation software (PowerBI preferred) to create clear More ❯
data profiling, and data transformation Experience in some of the following: business process analysis, financial control analysis, forensic investigation, revenue, cost and margin analysis, customersegmentation, sensitivity analysis, ERP analytics Strong skills in using Excel for data analysis Experience with data visualisation software (PowerBI preferred) to create clear More ❯
creating measurable impact across the Amazon Currency Converter business. Key job responsibilities Develop and execute marketing strategy for driving solution awareness, product adoption and customer retention. Align strategy with business leaders and stakeholders. Create, review and raise quality of marketing content for relevant channels. Develop metrics and implement automated … of SQL or other analytical tools for conducting data analysis - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience with customersegmentation, profiling, and targeting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Sage City
Manager will craft a collection of API propositions that meets the needs of our partners, external developers, and internal developers. Using strategic thinking and customer analysis to deeply understand the range of developer personas we want to attract and drive to our developer experience platform. The role will need … creating clarity around how we win. To do this will require significant understanding of technical solutions that can be monetised, how to build out customersegmentation strategies, and clarity around vertical industries we want to serve and crafting targeted propositions to enable the regional growth plans. What's … our API offerings to partners and our developer community. You will be developing creative and innovative product marketing strategies, positioning and messaging driven by customer insight, that gain key buyers' mindshare and through the delivery of successful commercial results whilst taking the complex and making it simple and relevant More ❯
Lead to join their new Growth Analytics team! THE ROLE As the Analytics Lead, you will work on a host of analytics projects including customersegmentation, campaign analysis & competitor analysis YOUR SKILLS AND EXPERIENCE Strong SQL experience Data Viz experience (any platform) Any R/Python experience is More ❯
different groups across the UK. THE ROLE As an Insights Analyst, you’ll take ownership of the entire insights process, focusing on user behaviour, customersegmentation, and campaign analysis. You’ll also support market expansion and identify key segments for growth. YOUR SKILLS AND EXPERIENCE Strong SQL GA More ❯