Yeovil, Somerset, United Kingdom Hybrid / WFH Options
Screwfix Direct Ltd
want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and … high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work … impact for our planet and future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive business performance. - Translate complex data More ❯
to individuals who value convenience and reliability. With operations in the UK, US, and Canada, the company is built on strong ethical values, a commitment to innovation, and a customer-first approach. THE ROLE They’re looking for a hands-on, insight-driven analyst to tackle strategic business challenges across international markets. This role involves collaborating with stakeholders to … through structured analysis and compelling storytelling. You’ll support key commercial decisions, evaluate marketing campaign performance using advanced techniques like media mix modelling, and contribute to growth strategies through customersegmentation and performance analysis. Ideal for someone who thrives on turning complex data into clear, impactful business solutions! You’ll also be managing a direct report. SKILLS + … Python too, this is a bonus but not essential) Data visualisation tools – open to any e.g. power BI, Tableau, Looker Marketing analytics experience in campaign measurement and performance tracking, customersegmentation and commercial insights Excellent stakeholder engagement and storytelling abilities Problem-solving mindset and experience solving business problems HOW TO APPLY If this sounds like the role for More ❯
following skills and experience: Strong SQL skills and data visualisation expertise (e.g. Tableau, Power BI). 3+ years in marketing analytics, ideally with experience in campaign measurement, performance tracking, customersegmentation and commercial insights. THE BENEFITS The successful Analytics Manager will receive a salary of up to £55,000, plus an array of additional benefits. HOW TO APPLY More ❯
Job Title: Senior Technical Customer Success Agent (Accounting Software) Location: Remote after completing the training (with one monthly visit to our Poole HQ) Company Type: Rapidly Growing Start-up/Scale-up Reports to: Head of Customer Success/Director of Customer Experience Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top … years on The Times Top Places to Work list, our people-first culture fosters innovation, inclusion, and purpose-driven success. The Opportunity We're looking for a Senior Technical Customer Success Agent to lead the success of our strategic customer segments and act as a trusted advisor for clients navigating complex financial workflows. This is a high-impact … role for a seasoned professional with deep experience in both customer success and finance/accounting technology. You'll work cross-functionally with Product, Engineering, and Sales to elevate the customer experience, drive retention and expansion, and contribute to the evolution of our success strategy. You'll also serve as a mentor to junior CSMs and help shape More ❯