Kingston Upon Thames, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
1st Line Support CustomerService Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Join a leading company in the telecommunications sector as a Service Desk CustomerService Agent. This role is ideal for proactive individuals with a knack for technical problem-solving and a commitment to excellent customer … by offering insights into product capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service provider environment. Familiarity … with cellular network environments is advantageous. Experience with Zendesk or similar customerservice software is beneficial. Strong customerservice and time management skills. Excellent written and verbal communication skills in English. High attention to detail with the ability to see tasks through to completion. Ability to work independently while effectively engaging with internal and external stakeholders. More ❯
South Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
Office Angels
CustomerService Coordinator - Hybrid East Croydon Full Time - Permanent Salary: £25,400 Monday to Friday, 09:00AM to 17:00PM Hybrid 2/3 days Start date: ASAP! You will be working for our client who is a tech lead, award winning company as a Customer and Client Support Specialist. About the role: · To support clients with … You: · You will have the ability to work at a fast pace, responding to queries in excellent written English and working across a variety of cases. · Experience in a customer support role with a passion and commitment to problem-solving and going above and beyond. · A team player who can work with different departments and systems to find a … well under pressure and to meet deadlines * The ability to apply discretion and sensitivity in dealing with complicated cases * Professional, hardworking and prepared to go above and beyond * Previous customer facing/customerservice experience, including telephone experience * Some administration experience desirable but not essential * Best in class communication skills, both verbally and written, as well as More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Office Angels
CustomerService Coordinator - Hybrid East Croydon Full Time - Permanent Salary: £25,400 Monday to Friday, 09:00AM to 17:00PM Hybrid 2/3 days Start date: ASAP! You will be working for our client who is a tech lead, award winning company as a Customer and Client Support Specialist. About the role: · To support clients with … You: · You will have the ability to work at a fast pace, responding to queries in excellent written English and working across a variety of cases. · Experience in a customer support role with a passion and commitment to problem-solving and going above and beyond. · A team player who can work with different departments and systems to find a … well under pressure and to meet deadlines * The ability to apply discretion and sensitivity in dealing with complicated cases * Professional, hardworking and prepared to go above and beyond * Previous customer facing/customerservice experience, including telephone experience * Some administration experience desirable but not essential * Best in class communication skills, both verbally and written, as well as More ❯
CustomerService Coordinator - Hybrid Location: East Croydon Employment Type: Full Time - Permanent Salary: £25,400 Working Hours: Monday to Friday, 09:00AM to 17:00PM Work Arrangement: Hybrid (2-3 days in the office) Start Date: ASAP You will be working for our client, an award-winning tech leader, as a Customer and Client Support Specialist. About … in a fast-paced environment handling a variety of topics. About You: Ability to work quickly, respond to queries in excellent written English, and handle various cases. Experience in customer support with a passion for problem-solving and going above and beyond. Team player capable of collaborating across departments and systems. Benefits: Modern office near East Croydon Station with … Skills Required: Proficiency in English, with excellent written communication skills. Ability to work under pressure and meet deadlines. Discretion and sensitivity in handling complex cases. Professional attitude, hardworking, and customer-focused. Previous customer-facing experience, including via telephone. Administrative experience is a plus but not essential. Strong IT skills, including Excel and Word. Graduate level education or equivalent. More ❯