RG12, Bracknell, Bracknell Forest, Berkshire, United Kingdom
Reliance High Tech
assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. The team at Reliance High-Tech draw on their considerable IT expertise and sector experience to serve organisations across a wide range of industry … sectors that require advanced, bespoke security solutions and the highest-level security clearances. We are looking for a CustomerService Coordinator/Administrator to provide outstanding CustomerService to our clients to work within our CustomerService Centre based in Bracknell. The role is varied and fast paced whilst equally rewarding working on … is a full-time role Monday - Friday 40 hours a week with varied shifts between 8am to 6pm and is fully office based in Bracknell. The role involves Handling customer queries both telephone and email in a timely and accurate manner to meet contractual SLA’s. Managing a team of multiple engineers and regular partners to conduct reactive serviceMore ❯
Role: CustomerServiceAdministrator - Outbound Contract: Permanent Hours: M/F 0830-1730 Location: Dartford Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We … of benefits. Pension Contribution Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of the Role: To manage the administration of European and UK road customerservice operations in line with customer requests and network standards. To provide administration in a cost effective and efficient manner. Maximising profit whilst promoting quality and service. … Key Responsibilities: Administration of Import, Export and UK shipments using the Dachser IT systems. Maintain quality standards and excellent customerservice To produce identified Key Performance Indicators for the Outbound customerservice activity To liaise with other departments in Northampton and the UK as well as other branches in the network ensuring good working relations To More ❯
Kingston Upon Thames, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
1st Line Support CustomerService Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Join a leading company in the telecommunications sector as a Service Desk CustomerService Agent. This role is ideal for proactive individuals with a knack for technical problem-solving and a commitment to excellent customer … by offering insights into product capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service provider environment. Familiarity … with cellular network environments is advantageous. Experience with Zendesk or similar customerservice software is beneficial. Strong customerservice and time management skills. Excellent written and verbal communication skills in English. High attention to detail with the ability to see tasks through to completion. Ability to work independently while effectively engaging with internal and external stakeholders. More ❯
South Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
Office Angels
CustomerService Coordinator - Hybrid East Croydon Full Time - Permanent Salary: £25,400 Monday to Friday, 09:00AM to 17:00PM Hybrid 2/3 days Start date: ASAP! You will be working for our client who is a tech lead, award winning company as a Customer and Client Support Specialist. About the role: · To support clients with … You: · You will have the ability to work at a fast pace, responding to queries in excellent written English and working across a variety of cases. · Experience in a customer support role with a passion and commitment to problem-solving and going above and beyond. · A team player who can work with different departments and systems to find a … well under pressure and to meet deadlines * The ability to apply discretion and sensitivity in dealing with complicated cases * Professional, hardworking and prepared to go above and beyond * Previous customer facing/customerservice experience, including telephone experience * Some administration experience desirable but not essential * Best in class communication skills, both verbally and written, as well as More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Office Angels
CustomerService Coordinator - Hybrid East Croydon Full Time - Permanent Salary: £25,400 Monday to Friday, 09:00AM to 17:00PM Hybrid 2/3 days Start date: ASAP! You will be working for our client who is a tech lead, award winning company as a Customer and Client Support Specialist. About the role: · To support clients with … You: · You will have the ability to work at a fast pace, responding to queries in excellent written English and working across a variety of cases. · Experience in a customer support role with a passion and commitment to problem-solving and going above and beyond. · A team player who can work with different departments and systems to find a … well under pressure and to meet deadlines * The ability to apply discretion and sensitivity in dealing with complicated cases * Professional, hardworking and prepared to go above and beyond * Previous customer facing/customerservice experience, including telephone experience * Some administration experience desirable but not essential * Best in class communication skills, both verbally and written, as well as More ❯
CustomerService Coordinator - Hybrid Location: East Croydon Employment Type: Full Time - Permanent Salary: £25,400 Working Hours: Monday to Friday, 09:00AM to 17:00PM Work Arrangement: Hybrid (2-3 days in the office) Start Date: ASAP You will be working for our client, an award-winning tech leader, as a Customer and Client Support Specialist. About … in a fast-paced environment handling a variety of topics. About You: Ability to work quickly, respond to queries in excellent written English, and handle various cases. Experience in customer support with a passion for problem-solving and going above and beyond. Team player capable of collaborating across departments and systems. Benefits: Modern office near East Croydon Station with … Skills Required: Proficiency in English, with excellent written communication skills. Ability to work under pressure and meet deadlines. Discretion and sensitivity in handling complex cases. Professional attitude, hardworking, and customer-focused. Previous customer-facing experience, including via telephone. Administrative experience is a plus but not essential. Strong IT skills, including Excel and Word. Graduate level education or equivalent. More ❯
CustomerServiceAdministrator Northampton Temporary contract Full-time (Monday to Friday, 9am-5pm) £26,000 Are you an efficient system user who pays great attention to detail? Do you have previous administration and customerservice experience? Are you an organised individual who can meet tight deadlines? Do you love all things Excel? If this sounds … like you and you have previous experience in a similar role, then we'd love to hear from you ASAP! Our Client in Northampton is seeking a CustomerServiceAdministrator to join their existing team. Key Responsibilities for the CustomerServiceAdministrator include: Process customer queries and order placements within timescales Allocate order … and maintain strong relationships with internal stakeholders and external suppliers. Respond to all queries and requests within the team's shared inbox within a timely manner. Investigate and resolve customer orders that have not reached fulfillment. Conduct root-cause analyses of erroneous transactions and undertake corrective actions. Responsible for setting up the correct pricing for customers/patients as More ❯
Job Title : CustomerServiceAdministrator Location : Studley Salary : £23,809.50 Working Hours : Full Time, Permanent, 9am to 5:30pmWe’re working on behalf of a dynamic and growing business within the e-commerce and media technology space to find a CustomerServiceAdministrator to join their busy office team in Studley. This is a … fantastic opportunity for someone who thrives in a fast-paced environment and enjoys providing outstanding customer service. If you’re highly organised, confident on the phone, and have an eye for detail, this could be the perfect fit. What You’ll Be Doing You’ll be a key point of contact between the business and its customers, ensuring a … smooth and professional service from order to delivery.Your main responsibilities will include: Handling customer enquiries via phone, email, and website Processing online orders and inputting data accurately into the system Liaising with suppliers to confirm stock availability and delivery times Coordinating with the warehouse team to ensure timely dispatch of orders Keeping customers updated on their order status More ❯
Working for an excellent company based in Heathfield, Newton Abbot this role is to provide customerservice support while maintaining and managing company databases with accuracy and efficiency. The role requires a strong focus on customer satisfaction, data integrity, and operational support. This role is 6 months but working directly for an excellent organisation Key Responsibilities: CustomerService: Respond to customer inquiries via phone and email promptly and professionally. Resolve customer issues and complaints with empathy and efficiency. Document customer interactions, feedback, and issues accurately. Follow up with customers to ensure satisfaction and resolution of concerns. Collaborate with internal departments (e.g., sales, technical support) to resolve customer needs. Database Management: Enter … update, and maintain customer and operational data in the companys databases. Perform regular audits to ensure data accuracy and integrity. Generate reports and summaries for management based on database queries. Identify and correct data entry errors. Work with IT and other teams to improve database processes and customerservice tools. Qualifications and Experience: CustomerserviceMore ❯
Bay Freight is looking for an enthusiastic CustomerServiceAdministrator to join our team in Stalybridge. The role of the CustomerServiceAdministrator will be to provide general administrative support to the CustomerService Department to ensure that the needs of customers are being satisfied and a world class service is … in it for you? Competitive pay Life assurance & company pension Training & development opportunities (including CPC training) Modern fleet & equipment Free uniform & PPE Onsite parking Cycle to work scheme Long-service recognition awards (5, 10, 20, 30, 40 years) Exclusive employee discounts on retail, travel, motoring & leisure Your Role Will Involve: Assist with maintaining the CRM system to ensure all … Create a relevant and structured filing system to establish and maintain an organised department. Assist in the continual development of processes and procedures to improve operational efficiency. Maintain the customerservice standards, service level agreements, policies and procedures across all customerservice functions to ensure they remain accurate. Build and maintain working relationships with all More ❯
North West Industrial Estate, Peterlee, County Durham, England, United Kingdom
BMC Recruitment Group
highly likely to progress to a permanent role as this company continues through this period of growth.You build relationships easily; this comes naturally to you. You have experience in customer support, strong technical aptitude and consider yourself a critical thinker.Is this you? Key Benefits: Full time 37 Hours a week Monday to Friday hours will be worked between 8am … cover the business needs once you are fully trained. If working the weekend rota, you will receive the days off through the week. Free parking 4 x death in service cover Private Medical Insurance (BUPA – Individual cover) Medicash (Health Cash Plan) – individual + up to 4 children) Salary Sacrifice Pension Scheme 2 days per year to take part in … volunteering activities for a local charity of your choice Your responsibilities will include: Gathering customer support tickets Liaise with customers by telephone/Teams to provide information or trouble shooting Make outbound calls to facility managers proactively asking questions or offer help/training Resolve customers’ service complaints and equipment issues by coordinating with the install and services More ❯