Customer Service Helpdesk Administrator 12m FTC
North West Industrial Estate, Peterlee, County Durham, England, United Kingdom
BMC Recruitment Group
highly likely to progress to a permanent role as this company continues through this period of growth.You build relationships easily; this comes naturally to you. You have experience in customer support, strong technical aptitude and consider yourself a critical thinker.Is this you? Key Benefits: Full time 37 Hours a week Monday to Friday hours will be worked between 8am … cover the business needs once you are fully trained. If working the weekend rota, you will receive the days off through the week. Free parking 4 x death in service cover Private Medical Insurance (BUPA – Individual cover) Medicash (Health Cash Plan) – individual + up to 4 children) Salary Sacrifice Pension Scheme 2 days per year to take part in … volunteering activities for a local charity of your choice Your responsibilities will include: Gathering customer support tickets Liaise with customers by telephone/Teams to provide information or trouble shooting Make outbound calls to facility managers proactively asking questions or offer help/training Resolve customers’ service complaints and equipment issues by coordinating with the install and services More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
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