2 of 2 Customer Service Administrator Jobs in the South West

Spanishand French speaking Customer Service Administrator Our client is a leading and well established global technology brand who are looking for a fluent Spanish and French speaker (trilingual) to support business customers with calls, emails and live chat for the EMEA territory. LOCATION Hybrid role. Working in … social media and live chat queries and also coordinate product returns from the EMEA territory and will include the following responsibilities: Provide first level customer support in Spanish and French Manage the Customer Service and Email databases ensuring that a 24-hour response is achieved Communicate with … with special product requests from Technical Support Attend product training CANDIDATE EXPERIENCE/SKILLS Fluency in Spanish and French is essential Previous experience in customer service or administration is a preference Good skills and understanding of social media platforms is preferred Excellent communication skills Ability to co-ordinate More ❯

Jobs are delighted to be working with our fast growing and reputable client within the telecoms sector who are now looking to recruit a Customer Services Administrator to join their expanding team. Full training will be provided for the suitable candidate. Working as part of the Customer Services team, this is a key role supporting and working closely with customers. The primary focus will be responding to customer requests and queries by phone, online chat and email to maximise customer satisfaction. Requirements of the Customer Services Administrator: Basic understanding of IT, technology … or telecoms and/or interest in technology. Strong customer service skills. Strong attention to detail. Good time management skills. Good administration skills. Computer literate. Confident and polite telephone manner. Team player. Highly organised. Proactive. Ability to multitask. Willingness to learn. Passion to drive business forward. Responsibilities of More ❯