2 of 2 Customer Service Advisor Jobs in Wrexham

join us and make a difference in the world! Discover more at Job Description Location: Wrexham, UK Full time 37.5 hours a week ‍ Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants … fully understand the legislation and criteria involved in awarding emergency payments and individual assistance grants and process applications accordingly. Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls. In both English and Welsh Work as part of the team in achieving targets set … by the Service Manager. Deal with incoming and outgoing correspondence relating to Local Welfare Provision either by telephone, email, or letter. Deal with and respond to enquiries from clients, citizens, and internal colleagues in a positive and professional manner. Act as a key deliverer of the DAF contract. More ❯

us and make a difference in the world! Discover more at www.necsws.com Job Description Location: Wrexham, UK Full time 37.5 hours a week ‍ Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants … fully understand the legislation and criteria involved in awarding emergency payments and individual assistance grants and process applications accordingly. Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls. In both English and Welsh Work as part of the team in achieving targets set … by the Service Manager. Deal with incoming and outgoing correspondence relating to Local Welfare Provision either by telephone, email, or letter. Deal with and respond to enquiries from clients, citizens, and internal colleagues in a positive and professional manner. Act as a key deliverer of the DAF contract. More ❯