1 of 1 Customer Service Representative Jobs in Alderley Edge

Job Title : IT Customer Service Executive Location : Alderley Edge, Cheshire (Office-based, 5 days per week) Salary : Up to £35,000 base Why Join Us? Dynamic Workplace : Be part of a thriving, technology-driven organisation where your contribution truly matters. People-Centred Culture : Work within a close-knit, friendly team that values collaboration and open communication. Career Growth … Enjoy opportunities to develop your technical skills and advance within a supportive environment. Client-Focused Excellence : Join a company known for delivering exceptional customer experiences in the IT services space. Modern Workspace : Work from a well-equipped office in the beautiful village of Alderley Edge with excellent commuter links. Key Role Responsibilities Serve as the first point of contact … email. Troubleshoot and resolve basic IT issues or escalate them appropriately to technical teams. Build and nurture strong relationships with clients, understanding their needs and ensuring their satisfaction. Document customer interactions, issues, and resolutions accurately in internal systems. Collaborate closely with internal departments to ensure seamless service delivery. Key Attributes Required Prior experience in a customer service More ❯