1 of 1 Customer Service Representative Jobs in Eastbourne

Customer Service Representative Cheshire East | Full-time, Fully on site | 2 shift patterns available We have two roles available with 2 shift patterns. You can choose to either work 2 pm - 10 pm or 10 pm - 6 am. Are you looking to build a career within tech? Start now! Are you passionate about delivering top-tier customer service in a fast-paced environment? Do you thrive on solving problems, supporting users, and collaborating with technical teams? Join an established yet growing tech-driven company as our Customer Service Representative (CoE) and be the first point of contact for customer inquiries! What You’ll Be Doing: Act as the go-to contact … for customer questions, requests, and basic troubleshooting via phone, email, or chat Accurately log, track, and escalate issues in line with internal workflows and SLAs Work closely with cross-functional teams (including technical support and service delivery) to ensure smooth issue resolution Maintain a high standard of professionalism, empathy, and efficiency in every interaction Support continuous improvement by More ❯