PURPOSE OF POSITION To exceed customer expectations of service and support and promote business growth. Managing a caseload and a number of key accounts, the CSR will be responsible for ensuring that our customer journey is as efficient as possible with timely advice, support and resolution of enquiries. Provide pre and post sales support and applications advice … and focus on continuous improvement of our service. ESSENTIAL FUNCTIONS Ensure customer enquiries are resolved within service level agreements Managing a caseload of customer enquiries Managing a number of key accounts, undertaking regular calls and meeting via teams to build customer relationships Providing advice and finding solutions for customer applications. Perform contract reviews on all … orders received to ensure compliance with customer contract or quotation before release to manufacturing liaising with the Production/Manufacturing as necessary. Clean and control orders, construct part numbers as required and pricing checks. Issue and follow up on quotations. Inform customers on actual status of their delivery dates. Administer all acknowledgements to the customer. Work with all internal More ❯
Gloucester, Gloucestershire, South West, United Kingdom
i2i Independent Recruitment Consultancy Ltd
CustomerServiceRepresentative Location: Gloucester Salary: £23,000 + Bonus Hiring Multiple Candidates £23,000 base salary plus annual team bonus | 35-hour working week | Fun team incentives | Ongoing career training and development | Clear opportunities for progression | Free onsite parking | Supportive and inclusive work environment What Youll Be Doing: Responding promptly and professionally to a wide range … of customer queries across various communication channels. Keeping customers updated when follow-ups are required or when arranging service engineer visits. Performing initial triage of connectivity issues and escalating or scheduling engineer support where necessary. Assisting potential customers in understanding the companys products and packages. Working collaboratively with colleagues to ensure customer needs are met effectively. Recommending … relevant products and services that may enhance the customer experience. What Were Looking For: A strong communicator with a natural ability to connect with people. Excellent interpersonal and listening skills. A proactive problem-solver who takes ownership of customer issues. Organised, self-motivated, and adaptable in a fast-paced environment. Someone who thrives on delivering high-quality customerMore ❯
This local luxury business service provider is looking for a talented and professional CustomerServiceRepresentative to join their team in Aberdeen. Monday to Friday, no evenings or weekends. What's in it for you as a CustomerServiceRepresentative? Great pay and benefits An opportunity to work for a successful and growing … company A chance to work for a company who will support your development A luxury working environment What will you be doing as a CustomerServiceRepresentative? Assisting the General Manager in running the building to the highest possible standard Dealing with customer queries or complaints efficiently and professionally Ensuring the building is maintained to the … repair as quickly as possible. Monitor housekeeping, making sure standards are kept high Deliver tours of the building to prospective customers What experience are we looking for in a CustomerServiceRepresentative? 2+ years' experience delivering exceptional 5* customerservice Experience managing others, training others and supporting staff development Experience in assisting to manage a More ❯
Where : Dundee - 2 Greenmarket, DD1 4QB Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: Darlington Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If you're a natural More ❯
Where: EE Lancaster Contact Centre Salary: £25,087 (£12.82 p/h) rising to £25,684 (£13.12 p/h) at 8 months in role, plus uncapped commission! Start Date: 11th August 2025 Full Time: 37.5 hours per week If More ❯
