5 of 5 Customer Service Representative Jobs in the UK excluding London

Title : Customer Service Representative Location : Newcastle upon Tyne (NE27 0BY) Job Type : 6 Month Contract (Potential to Convert to Permanent) We are currently seeking a motivated and customer-focused Customer Service Representative to join a leading Banking Group supporting Personal Loans account holders. … looking to grow within financial services. Key Responsibilities : Act as the first point of contact for Personal Loans customers via inbound calls Deliver exceptional customer service while handling account-related queries Manage and update customer information accurately in line with company policies Work collaboratively within a high ...

Customer Support Representative Up to £28,000 per annum, plus hybrid working Bristol (Hybrid) My client is a rapidly growing business who provide SaaS software solutions to organisations across the UK. An opportunity exists to join this Bristol-based business in a Customer Support Representative capacity. … Responsibilities Be the first point of contact for customer support requests Interact with customers to provide and process information in response to their questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management ...

Duration - 6 months The main purpose of this role is to contact B2B customers (business customers). Key Day-to-Day Responsibilities Customer Outreach: Proactively contact business customers to explain the need for the equipment replacement. Contact will be primarily via telephone or email. Customer Engagement … need to contact customers several times to encourage them to interact and agree to the replacement. Handover/Scheduling: Once the customer agrees to the replacement, you will pass the details to someone else who will schedule the service. Customer Experience: Maintain a customer-facing approach. Since ...

point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided, KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systems Log incidents accurately and escalate where necessary Deliver a positive and professional customer experience CANDIDATE ...

point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided, KEY DUTIES Respond to customer queries via phone, email, or digital ticketing systems Log incidents accurately and escalate where necessary Deliver a positive and professional customer experience CANDIDATE ...