9 Customer Service Jobs in Aberdeen

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Service Delivery Manager, supporting delivery of our Subsurface Data Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager … who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance … of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword, we are proud of cultivating a respectful workplace more »

and systems, ensuring the smooth running of various essential business processes. Location, Aberdeen UK, onsite. Requirements Here's what the role will look like Service Requests Take ownership of service requests, and create personal service requests to provide assistance Incidents Take ownership of issues and incident related …/Oracle database administration Must have knowledge of Web technologies and Windows Server environment Must be aware of security surrounding applications, such as SSL, Service Accounts, Password Management etc Must have good problem solving skills Excellent communication skills and ability to work with business stakeholders at all levels, Excellent … customer service skills (identifying, gathering, validating and delivering customer needs), Ability to operate in a complex environment, working on numerous activities simultaneously, Experience of applying defined processes and procedures, Positive, can do attitude, Ability and appetite to learn new skills, Awareness of ITIL processes and functions Benefits more »

join the Sword team in the role of EUC Team Lead. This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing … in our services, meeting the ever-evolving needs of our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth … existing services. Motivate, develop, and manage staff within the Team to ensure efficiency and effectiveness in the services provided. Monitor and review Incidents and Service Requests to ensure correct processes are followed by the Service Desk, closure within Services Levels. Identify and raise Problem Records to resolve on more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers … and/or banking Treasury qualification desirable but not essential Strong analytical and problem solving skills Detail oriented and able to work under pressure Customer service oriented, team player and good communication skills Advanced Microsoft skills, particularly Excel What we offer: NOV Offers You Health & Wellbeing: 30 days more »

housing and services for the local communities it serves throughout Aberdeen, Aberdeenshire and Moray and is committed to providing the very highest standards of customer service. more »

use, maintenance and support of an EDMS. In addition, the candidate should have a working style that is both detailed and thorough, with a customer service focus. This Document Control role is embedded within our customer's Document Control team and responsible for managing essential engineering documentation. more »

Were looking for a dynamic, solutions focused LV/HV Fitter/Field Service Engineer to join our site services team, working across the UK and Internationally to carry out the installation, modification, and maintenance of switchgear, transformers and electrical distribution equipment. The company has provided world-class power … to some of the worlds largest blue-chip companies. With group companies located throughout the UK, USA and Singapore, the companys project management and service teams are continually working together to take on complex power distribution projects across international waters. Your new role Reporting to the Operations Manager, you … as this role involves traveling to sites across the UK, overseas and offshore. Your responsibilities Delivering site-based activities in line with the Companys service portfolio. Ability to work both independently as well as part of a larger engineering team. Demonstrate excellent electrical fault finding and rectifications skills, along more »

this is your opportunity to work with engineers who possess a wide range of knowledge built up over many years as well as being customer service oriented who take pride in their daily work in a growing and reputable organisation. My client are looking for someone who understands more »