Customer Service Job Trends in Aberdeen

Customer Service
Scotland > Aberdeen

The table below provides summary statistics and salary benchmarking for jobs advertised in Aberdeen requiring Customer Service skills. It covers vacancies from the 6 months leading up to 3 September 2025, with comparisons to the same periods in the previous two years.

6 months to
3 Sep 2025
Same period 2024 Same period 2023
Rank 8 26 27
Rank change year-on-year +18 +1 -4
Permanent jobs citing Customer Service 3 9 2
As % of all permanent jobs advertised in Aberdeen 6.12% 3.02% 1.27%
As % of the Processes & Methodologies category 6.98% 4.59% 1.32%
Number of salaries quoted 3 8 2
10th Percentile - - £26,127
25th Percentile £25,375 £22,500 £28,192
Median annual salary (50th Percentile) £26,150 £25,250 £34,077
Median % change year-on-year +3.56% -25.90% -57.40%
75th Percentile £26,925 £27,250 £40,654
90th Percentile - - £43,135
Scotland median annual salary £32,851 £44,500 £45,000
% change year-on-year -26.18% -1.11% +8.35%

All Process and Methodology Skills
Aberdeen

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Aberdeen.

Permanent vacancies with a requirement for process or methodology skills 43 196 151
As % of all permanent jobs advertised in Aberdeen 87.76% 65.77% 96.18%
Number of salaries quoted 11 119 68
10th Percentile £25,375 £25,750 £35,000
25th Percentile £26,938 £38,500 £39,707
Median annual salary (50th Percentile) £45,000 £50,000 £55,000
Median % change year-on-year -10.00% -9.09% -
75th Percentile £53,125 £65,000 £65,000
90th Percentile £55,000 £77,800 £71,625
Scotland median annual salary £42,500 £55,000 £55,000
% change year-on-year -22.73% - -

Customer Service
Job Vacancy Trend in Aberdeen

Job postings citing Customer Service as a proportion of all IT jobs advertised in Aberdeen.

Job vacancy trend for Customer Service in Aberdeen

Customer Service
Salary Trend in Aberdeen

Salary distribution trend for jobs in Aberdeen citing Customer Service.

Salary distribution trend for jobs in Aberdeen citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Aberdeen by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (66.67%) SAN
General
1 3 (100.00%) Analytical Skills
2 2 (66.67%) Legal
2 2 (66.67%) Public Sector
3 1 (33.33%) Billing
Job Titles
1 3 (100.00%) Field Engineer
1 3 (100.00%) Field Service Engineer
2 2 (66.67%) Field Hardware Engineer
2 2 (66.67%) Field Service Hardware Engineer
2 2 (66.67%) Hardware Engineer
3 1 (33.33%) Computer Engineer
3 1 (33.33%) IT Engineer
Miscellaneous
1 3 (100.00%) Analytical Mindset
2 2 (66.67%) Data Centre
2 2 (66.67%) Driving Licence
2 2 (66.67%) Smartphone
Processes & Methodologies
1 3 (100.00%) Coaching
1 3 (100.00%) Problem-Solving
2 2 (66.67%) ITIL
2 2 (66.67%) PRINCE2
Qualifications
1 2 (66.67%) A+ Certification
1 2 (66.67%) CCNA
1 2 (66.67%) Cisco Certification
1 2 (66.67%) MCSE
1 2 (66.67%) Microsoft Certification
1 2 (66.67%) Network+ Certification
2 1 (33.33%) BPSS Clearance
Vendors
1 2 (66.67%) Dell