2 of 2 Customer Service Jobs in Aldershot

TECHNICAL CUSTOMER SERVICE*** Are you tech-savvy, people-focused, and ready to kick-start your career in IT? We're looking for an enthusiastic and personable Technical Customer Service person to join our growing team. This is a fantastic opportunity for someone who loves technology just as much as they love helping people. This role blends … hands-on technical support with outstanding customer service. Salary up to £26K depending on experience + benefits Key responsibilities for the Technical Customer Service include, Delivering professional yet friendly customer service via telephone, email, and remote tools Troubleshooting and resolving issues across IT, Networking, Telecoms and Cyber Security Managing and maintaining client systems including servers … using a help desk system Contributing to internal documentation and user guides to help both clients and teammates Occasionally visiting client sites when required (local travel) The ideal Technical Customer Service person will need, A passion for technology and a desire to grow your IT knowledge A natural ability to communicate clearly and professionally with customers A calm More ❯

Account Manager to be based near Aldershot, Hampshire? This role is focused on building and maintaining strong client relationships. Main Duties of the Role Provide a high level of customer service to a wide range of users, with varying IT knowledge Build strong relationships with customers both in person and remotely Quarterly auditing of client networks and infrastructure … systems, applications and infrastructure Your Skills and Experience Experience within a similar position You will be extremely personable with solid communication skills both written and verbal Desire to achieve customer satisfaction A good technical understanding of computer systems Salary £30,000-£35,000 per annum More ❯