Digital Support Apprentice
- Hiring Organisation
- QA
- Location
- Kilmarnock, Ayrshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £21,000 per annum
triage process by managing bookings, processing eConsult requests, updating clinics on EMIS PCS, and directing patients to the most appropriate healthcare professional or service using digital systems. Electronic records & data quality management: Accurately enter, code, scan, and back-scan clinical and other documents into EMIS PCS and Docman, supporting … system-enabled patient and staff queries, providing assistance in person, by telephone, and via Outlook email, while maintaining confidentiality and demonstrating excellent digital customer service skills. Prescriptions, results & digital requests processing: Process electronic prescription requests, test result queries, and GP/Nurse-led patient contact actions using EMIS ...