but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯
Are you looking for your first step into the world of tech and construction? We're looking for an enthusiastic and reliable Customer Support Associate to join our friendly Customer Experience team based in Basingstoke. This is a9 month temporary positioninitially, but there's potential for the role to become permanent for the right person. If you're … hospitals and schools to rail infrastructure and wind farms. What You'll Be Doing Become an active member of our global Operations team from day one! Answering time sensitive customer questions by phone, email, or in person (don't worry we'll train you!). Maintain accurate notes and records of customer feedback so we can continually improve … our products. Visiting customer sites across the UK (and potentially beyond) to support the setup of our products and systems, and to train users on how to get the most value from them. Partnering closely with our other departments at Converge from Engineering to Sales, proactively identifying opportunities for process and product improvements. Learning new skills and helping out More ❯
digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/CustomerService/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customerservice and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
and growth in the market. Responsibilities: Sales Development: Proactively identify and pursue sales opportunities, cultivating strong relationships with clients and partners to drive revenue growth. Client Management: Provide exceptional customerservice, addressing client inquiries, resolving issues, and ensuring client satisfaction. Product Knowledge: Stay updated on the latest technology products and solutions, effectively communicating their features and benefits to More ❯
improve the technology and services supporting the organisation. Our end user computing devices are leading edge, and we are making significant progress in delivering new cloud-based services. Our service management and information management services are very highly regarded within the organisation and pride themselves on excellent customer service. Our commercial team has built strong relationships with suppliers More ❯
