15 of 15 Customer Service Jobs in Basingstoke

Business Service Manager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus, a location … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business Service Manager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. Everything you … CTP, helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal More ❯

annum) Job ID: 35986 Basingstoke Our client based in Basingstoke specialise in consulting and sales of workspace technology who pride themselves on delivering excellent customer service in design, installation and aftercare/support. Due to continuous growth of the business our client is now able to recruit another … customers Ability to understand customers current product tech issues and offer them the best possible solution Ability to build relationships Self-motivated and driven Customer service and problem-solving skills Organisation and diary management Information gathering, negotiation skills and open questioning Order closing skills Achieve results monthly Account … prospects (In person and Remote) to scope new requirements, present proposals, conduct demonstrations and provide general update meetings. Managing personal sales administration: Lead/customer data input, updating sales cycle and forecasting on CRM. Building, maintaining and sharing customer proposals on quoting software ensuring that products, services and More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Contract Administrator for our clients leading Technology company. This is to join our client's office in Basingstoke. The role is to oversee the service contract portfolio within the business issuing and updating the existing contracts. Although this is an administration role, strong customer service skills will … with the existing teams. *Ensure that all relevant CRM fields are accurately completed at all times. *Following up on contract renewal's and after service care. *Raise contract renewal invoices as they fall due ensuring accuracy of data. *Communicate with Regional Service Managers regarding contract renewals and invoicing. … Update and maintain schedules of contracts for calculating deferred income and contract income forecast. *Maintain accurate Service Contract Database using SAP Software and maintain hard copy files as necessary. *Ensure interface between SAP and FSM is accurate and complete. *Maintain the equipment list for all contracts on FSM. *Allocate More ❯

Office 365 migration and deployments Possess an inquisitive mind and want to make the world a better place by fixing issues, delivering a good service and configuring systems in the best way for the customer. You would work from the office unless needing to visit one of our customers … and that's why we have far fewer out of hours calls than other MSP's. The hospitality industry is all about providing good customer service, and thats exactly the same for us too, so you would need to share this same positive customer-focused ethos. If More ❯

an initial 6 months fixed term basis. The role Reporting into the Projects Manager, you'll manage a specialist project team to deliver a customer centric, high quality, value for money, building and compliance projects focusing mainly on fire safety. You'll ensure that all works are undertaken in …/Compartmentations projects would be desirable Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG Ability to operate with commercial acumen Evidence of delivering on innovative concepts, utilising future changes … support and develop others to optimise their performance Possess strong people skills and an effective communicator, able to influence and challenge Evidence of excellent customer service achievements in a complex delivery environment Proficient use of Microsoft office suite with Intermediate or advanced Excel skills There will be some More ❯

public sector organisations with innovative Microsoft Dynamics and Power App business solutions. We currently drive digital transformation through the access, automation and analysis of customer data for over fifty UK clients. Job Description: We are seeking a confident and experienced Microsoft Dynamics 365 specialist to join our team. In … require your expertise to design, configure, and implement custom Dynamics solutions. Success in this role means delivering two projects per year and always exceeding customer expectations. Whether you have lots of experience working on multiple Microsoft Dynamics 365 client projects or are an in-house Dynamics 365 Administrator ready … stakeholders at all levels. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Dynamics 365 Sales or Customer Service experience preferable but not essential. What We Offer: Benefits package (incl. private healthcare, dental insurance, home broadband contribution, discretionary bonus). Opportunities More ❯

good all-round IT knowledge Possess an inquisitive mind and want to make the world a better place by fixing issues, delivering a good service and configuring systems in the best way for the customer. You would work from the office unless needing to visit one of our customers … and that's why we have far fewer out of hours calls than other MSP's. The hospitality industry is all about providing good customer service, and thats exactly the same for us too, so you would need to share this same positive customer-focused ethos. If More ❯

flow and process automation. Lead the implementation and customization of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes. Provide expertise in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities. Configure Salesforce to meet business requirements, including workflows, validation More ❯

/Help Desk Analyst working mainly to resolve queries over the phone, you will provide effective technical support, proactive services, knowledge updates, and fantastic customer service to a wide variety of NetSuite users on a global scale. Responsibilities: Providing effective 1st and 2nd line support to a large … starting in the position Hands-on experience working with NetSuite Background of working within Support/Analyst roles or working within a finance team Customer focused mind set and a drive to add value Strong verbal and written communication skills Strong Documentation and Multimedia skills Ability to work in … a fast-paced environment and to strict deadlines. Customer focused mind set and a drive to add value. More ❯

D365 across the business? If so, please read on. About your new Company: Join a prestigious client recognized for its commitment to excellence and customer-centric approach. As a leader in their industry, they have a dedicated, high performing CRM team that you will be leading to enhance their … digital capabilities and provide exceptional service to their valued clients. Your new role: As a the Technical Lead you will play a pivotal role in the CRM team, you will shape the future of Dynamics for the organisation. Working with Architects and Developers to set the future strategy of … exciting areas of tech. What you'll gain: Chance to have strategic ownership of a well-established Dynamics platform, with the following modules Sales, Customer Service and Marketing Improve and grow your knowledge with Ai as you work on Ai strategy with the business Your role will make More ❯

Mobile Fabric Engineer/Carpenter FM Service Provider - Hampshire, Surrey, Berkshire, Buckinghamshire & Sussex - up to £40,000 + Package Are you a Mobile Fabric Engineer looking for a new challenge? Would you like to work for a leading Facilities Maintenance provider? An exciting opportunity to join an established Building … a competitive salary of up to £40,000 (DOE) with a potential route into further career progression. Key duties & Responsibilities Ability to deliver excellent customer service Painting and Decorating Carpentry Fire Door Maintenance/Hanging Doors/Installing Fire Doors Assist with office moves (minor office churn) including … relevant tools and equipment within the safety guidelines as necessary for the completion of works To ensure the client receives the highest level of service to their assets by carrying out reactive and planned maintenance, minor improvements Ensure jobs are completed to a high standard Assist Multi-Skilled Engineers More ❯

challenges. Good verbal and written communication skills. Strong organizational skills and sense of responsibility. Basic knowledge of computer tools and systems. Responsibilities: Assist with customer service and administrative tasks. Manage and organize files and documentation. Support ongoing projects and daily operations. Perform support activities across various departments of More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

for the better. Your role We are looking for a network engineer to work as part of a multi-skilled agile team, including security, service, and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation … troubleshooting, problem resolution, and maintenance. You will advise project SMEs on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work: Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects, work within a technical framework of the project … to meet customer requirements. Technical Capability: Work within a team with in-depth product knowledge without supervision to implement technical best practices. Service Level: Manage systems within SLA, proposing, identifying improvements, and implementing changes to meet service level requirements. Problem Solving: Take ownership for obtaining the information More ❯