IT Support Analyst
- Hiring Organisation
- JMF Associates
- Location
- Beckenham, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
Kent and ad hoc events sites. Ensure logged jobs are reviewed and maintained, know when to reassign or escalate jobs to provide highest level service, follow up on calls and see through to resolution Liaise with users regarding but not limited to issues, change requests and tasks- offering desk … internal IT Policies? Experience in monitoring IT systems and acting in a timely manner when issues arise,?? Acting as a point of escalation for Service Desk, ensuring timely responses are provided for any escalated issues. Keep departmental documentation up to date, ensuring all user assigned hardware correctly logged ...