2 of 2 Customer Service Jobs in Bromley

important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. The position will focus on customer support for school finance systemsand progress to more proactive, 'expert' support over time. There are clear routes for career progression and development - our software … escalate to higher support tiers if needed. Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date. Generally, provide exceptional customer service to your customers, ensuring that they feel happy and satisfied ...

support. Role Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services (UK) Troubleshoot and fix various IT hardware related issues, including liaising … proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service Maximize and promote system utilization by all users, providing relevant training where necessary Maintain documentation for all systems (hardware and software). To include ...