13 of 13 Customer Service Jobs in Bromley

Title: Support Engineer - Service Desk Location: Principal location Bromley,Kent. You may be required to work at other customer sites in the Southeast, and mainly central London. Reporting to: Service Desk Manager, Technical Services Role: An opportunity has arisen for a Technical Support engineer to join an … expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers The ideal candidate will have worked in a fast paced, busy customer … o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service. You will gain extensive experience over the various supported IT systems, on a customer base stretching a wide spectrum, and the opportunity More ❯

Title: Service Desk Manager Location: Principal location Kent but may be required to work at other company customer sites. Reporting to: Service Operations Manager _ Role: To manage and own the Service Desk function of the IT Services Division within the Company. To ensure the performance of … IT support services to customers within contractually agreed metrics. Work with all departments, and all customers on a personal basis, to ensure excellent service delivery. Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers. Skills, Knowledge and Experience: Essential: ITIL … Foundation accreditation. 2-3+ years of Service Desk management experience in a busy MSP environment. 5+ years of Support Engineer experience at 1st, 2nd and/or 3rd line support. 3+ years' experience in leading a team of technical support engineers, in server, network, and cloud technologies. Proven More ❯

An excellent opportunity for a Service Engineer with experience on Canon photocopiers looking to join an expanding company who are well known to look after their staff. Do you have experience servicing and repairing Canon photocopiers? Would you like to join a rapidly expanding company? This leading company specialise … and a brand new office they are now going through a period of expansion. Due to this they are now looking for a Field Service Engineer to join their expert team. In this role you will be tasked with the service, maintenance and repair of printers and copiers … on customer sites around London and the Home Counties (mainly Kent, Surrey etc.). The business pride themselves on their exceptional customer service, so you will be expected to uphold their high standards and provide an excellent service when on site. This role would therefore suit More ❯

We have an exciting opportunity for a Field Service Engineer based in South East for one of our clients on a full-time permanent basis. Summary of the Field Service Engineer role Salary: Competitive plus car/van etc. Location: South East England with travel into Central London … based south of the River Thames and be happy to travel into central London at least 3 days per week. Responsibilities of the Field Service Engineer Install, maintain and repair company equipment on client sites Carry out routine inspections and preventative maintenance activities Diagnose & troubleshoot technical issues related to … mechanical & electrical systems including computer control systems Support with administrative requirements Forge good working relationships with all customers, other engineers and members of the Service Department Requirements for a successful Field Service Engineer Mechanical and Electrical Engineering experience, including fault finding to mechanical component level. Understanding of computer More ❯

to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast-paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around … years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive experience of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technical support tasks … firewalls, WIFI and network equipment Building and configuring laptops, MACs and PCs Answering telephone calls from customers Recording, managing and closing support calls Visiting customer sites Delivering outstanding customer service Essential Completing daily tasks such as setting up user accounts, MFA, email accounts and security groups Ability More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

important that candidates are highly motivated, positive, and willing to learn and adapt as the software changes and improves. The position will focus on customer support for school finance systemsand progress to more proactive, 'expert' support over time. There are clear routes for career progression and development - our software … and escalate to higher support tiers if needed. Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date. Generally, provide exceptional customer service to your customers, ensuring that they feel happy and … problem-solving skills Excellent communication skills both written and verbal Professional working attitude Good time management and priority handling Ability to work in a customer-facing environment 'Bromcom is an Equal opportunities Employer More ❯

lookout for a seasoned 2nd Line Network Technician to join their lively support team. This person will be vital in upholding their top-notch customer service by tackling and sorting out day-to-day network issues within a bustling, team-oriented setting. The ideal candidate will have excellent … Troubleshooting complex network issues. Configuring and implementing network devices. Managing server OS patching and firmware upgrades. Contributing to technical projects and documentation. Delivering exceptional customer service. Essential Skills: Minimum 2 years' experience in network support. Strong knowledge of Networks, Firewalls, and Switches. CCNA-level understanding of network architecture (or … SSLVPN, QoS, DNS, DHCP, IPv4, and IPv6. Experience with Azure, Windows Server, and Linux distributions. Experience with RMM tooling and SNMP. Occasional travel to customer premises is required. If you've got the skills and experience to shine in this role, apply now More ❯

lookout for a seasoned 2nd Line Network Technician to join their lively support team. This person will be vital in upholding their top-notch customer service by tackling and sorting out day-to-day network issues within a bustling, team-oriented setting. The ideal candidate will have excellent … Troubleshooting complex network issues. Configuring and implementing network devices. Managing server OS patching and firmware upgrades. Contributing to technical projects and documentation. Delivering exceptional customer service. Essential Skills: Minimum 2 years' experience in network support. Strong knowledge of Networks, Firewalls, and Switches. CCNA-level understanding of network architecture (or … SSLVPN, QoS, DNS, DHCP, IPv4, and IPv6. Experience with Azure, Windows Server, and Linux distributions. Experience with RMM tooling and SNMP. Occasional travel to customer premises is required. If you've got the skills and experience to shine in this role, apply now More ❯

lookout for a seasoned 2nd Line Network Technician to join their lively support team. This person will be vital in upholding their top-notch customer service by tackling and sorting out day-to-day network issues within a bustling, team-oriented setting. The ideal candidate will have excellent … Troubleshooting complex network issues. Configuring and implementing network devices. Managing server OS patching and firmware upgrades. Contributing to technical projects and documentation. Delivering exceptional customer service. Essential Skills: Minimum 2 years' experience in network support. Strong knowledge of Networks, Firewalls, and Switches. CCNA-level understanding of network architecture (or … SSLVPN, QoS, DNS, DHCP, IPv4, and IPv6. Experience with Azure, Windows Server, and Linux distributions. Experience with RMM tooling and SNMP. Occasional travel to customer premises is required. If you've got the skills and experience to shine in this role, apply now More ❯

Months Full time As our Salesforce Knowledge Article Writer, you will be using your Salesforce Knowledge experience to create clear, user-friendly articles for customer service teams, field sales, and end-users. This key strategic project focuses on developing structured knowledge base content to enhance efficiency and self … service support for our teams. This is a fixed term contract for 6 months. Your day to day will include: Develop and structure knowledge-based content within Salesforce for customer support, field sales, and end-users. This will include lite touch as well as more complex articles. Translate … Ability to quickly understand and simplify complex concepts. Experience with knowledge management best practices. Detail-oriented and able to meet deadlines independently Experience in customer support, field sales, IT, or technical documentation. Previous contract or project-based writing experience. What we offer you Basic salary up to More ❯

to Customers from initial contact through to the end of the contract terms. The following key responsibilities and duties will apply, depending on which Customer Services team you are working in. Key Responsibilities & Duties Collation and dispatch of correspondence Open and distribute customer correspondence to Customer Services … for outstanding information or requirements Setting up new, amend and cancel direct debits Deal with batching cheque payments and reconciliation Processing payments to the customer Filing, scanning and destruction of paper records Experience: Good organisation skills Strong attention to detail Enthusiastic and adaptable Reliable and enjoys working in a More ❯