16 of 16 Customer Service Jobs in Belfast

starting salary of £23,809.50 plus monthly commission (OTE £28,000+) START DATE: 26th January 2026 Due to our continued success and ever-growing customer base, we are searching for customer service stars, who keep the customer at the heart of everything they do. Our people … customer experience and our customers experience is central to our business. If you are passionate, able to go the extra mile and show true empathy and understanding to customers then come and join the Customer Service team at Fibrus. We have three levels within our Customer ...

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

within the Network Strategy & Operations team with specific emphasis on the systems, processes and activities which underpin Client Project set-up and delivery. Traversing Customer Relationship Management (CRM), platform Content Management Systems (CMS); Analytics, Project Management and other supporting tools, the role holder will align directly with our Project … will include project deliverable publication and configuration, new client profile account creation and moderation and leveraging in-house and third party systems to provide customer utilization and adoption metrics to PMO. The role will have have particular focus on ensuring positive client experience with project materials on our DXRX ...

personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base in the Mid Market segment (300-1000 employees) Focus on expansion, upsell and cross-sell opportunities rather than net new business Build and deepen … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

experienced and proactive NOC Shift Lead to support its 24/7 operations team. This position plays a key role in ensuring high-quality service delivery to a diverse range of clients, including those operating within critical national infrastructure. The ideal candidate will bring strong technical knowledge, effective leadership … skills, and a commitment to maintaining excellent customer service in a shift-based environment. Job Description The NOC Shift Lead will oversee the coordination and performance of the shift team, ensuring incidents are handled efficiently and service levels are consistently achieved. You will act as a primary ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

escalation point, guide the shift team, and drive continuous improvement across NOC processes. Key Responsibilities: Operations Act as the first contact for customer faults via phone/email. Provide remote support and assist field engineers with configuration and link checks. Monitor network performance (SolarWinds) and respond to alerts promptly. … Ensure incidents meet SLA targets and are documented with clear updates. Maintain proactive customer communication and escalate issues when required. Perform root cause analysis and contribute to service improvements. Shift Leadership Allocate and oversee tasks across the shift, ensuring consistent service delivery. Support and mentor team members ...

relationships, with a strong focus on performance, data quality and scalability. Work closely with integration teams on Azure Integration Services (API Management, Logic Apps, Service Bus) where required. Ensure data is handled in line with security, data protection and regulatory requirements (e.g., GDPR, PCI where relevant). 5. Technical … Azure DevOps/GitHub. Good understanding of Azure services relevant to Power Platform solutions (e.g., Azure Functions, Logic Apps, Azure API Management, Key Vault, Service Bus). Experience integrating Power Platform with enterprise systems via standard connectors, custom connectors and REST APIs. Solid understanding of authentication & authorisation in Microsoft ...

maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects. Key Responsibilities: · Support and maintain the Work 10 client. … integrated applications. · Perform housekeeping and data management for iManage Work and iManage Share. · Manage data imports and exports for lateral movers. · Support Business and Service Desk upskilling. · Suggest improvements within the DMS ecosystem. · Liaise with external support vendors. · Implement and maintain information barriers. · Facilitate reporting where appropriate. Key Skills ...

JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading global technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics … Copywriter to take ownership of central copy across multiple functions, ensuring clarity, consistency, and impact across all communications. This role will support marketing, communications, customer service, and partnership teams, with a focus on improving user engagement, retention, and the overall customer experience. Key Responsibilities Develop multiple copy ...

Advanced Excel skills. Understanding of HR processes. Strong numeracy skills, attention to detail and high degree of accuracy in work performed. High standard of customer service. Good organisational skills with an ability to follow processes from start to finish. Strong written and verbal communication skills, including translating raw data ...

closing the sale. Ensuring the achievement of agreed sales targets, KPI’s goals and objectives. The Candidate: 1+ years’ experience in a Sales, Hospitality, Customer Service, or related role Good Communication skills Target Driven Money Driven Resilient Customer focussed Positive, hardworking and self-motivated mindset Confident, Competitive … role and you will gain skills to branch further into sales or one of our other departments such as management, marketing, DevOps, Customer Growth, QC, HR, or even operations. We contribute to the continuous learning of our employees and maintain a promotional growth rate of over 80% for internal ...

broader Microsoft ecosystem to maximise business value -Technical: Lead the design and development of technical solutions using Dynamics 365 and Power Platform to meet customer requirements Develop custom components such as plugins, workflows, and JavaScript/UI extensions as needed Ensure adherence to best practices, prioritising standard product capabilities … project lifecycle Contribute to the continuous improvement of development standards, patterns, tools, and automation practices Skills & Experience: -Functional: 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation 3–5 years hands-on experience delivering Dynamics 365 and Power Platform solutions (including Dataverse and Azure ...

your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely … local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities ...