8 of 8 Customer Service Jobs in Belfast

EPoS Field Service Engineer - Belfast Are you an experienced EPoS, IT or ATM engineer looking for your next role? We are recruiting for EPoS Field Service Engineer in Belfast The Role As an EPoS Field Service Engineer, you will be responsible for the installation, maintenance and repair … EPoS and IT equipment at customer sites. The majority of your work will focus on break-fix support, ensuring equipment issues are resolved efficiently while delivering exceptional customer service. Key Responsibilities: Installation, configuration and deployment of EPoS and IT equipment Diagnosing and resolving hardware and software faults Providing ...

clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier … Support • Greet all guests and staff with genuine warmth, professionalism and promptness, creating a welcoming first impression that reflects our commitment to exceptional customer service. • Communicate visitor and guest arrivals efficiently and courteously, ensuring seamless coordination between landlord teams and a smooth experience for all parties. • Maintain comprehensive knowledge ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Field Service Engineer EPoS & IT Support Looking for people based in:Newry, Lurgan, Banbridge, Portadown, Armagh Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some … most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly ...

designs, User Stories, Test Scripts for accuracy and completeness. Campaign Management & Execution: Partner with internal teams to ensure flawless design and execution of existing customer marketing campaigns, meeting business goals and driving credit card growth and customer engagement. Testing & Quality Assurance: Implement test strategies, critically analyze potential issues … offer lifecycle including offer creation, display and fulfillment is a must. Extensive knowledge of technical systems supporting credit card offers, including acquisition/existing customer marketing platforms (e.g., ITSS) and campaign execution processes. Significant experience working on strategic initiatives and technical implementation projects related to credit card lending ...

First point of contact for Customers Provide 1st Line diagnosis and resolution Maintain a high level of 1st time fix rates Logging incidents and service requests from customers received via telephone, email and customer portal and process accordingly To provide an excellent level of customer service … resolver groups when required Ensure customers are kept updated on progress of tickets Prioritisation and management of workload and tasks, working within contractual Service Level Agreements Work in accordance to company policies, procedures and standards Maintain awareness of current appropriate technologies used by customers Update and share knowledge gained ...

information from various sources in order to support the work identified - To prepare letters, minutes, notes and other clerical support to officers as appropriate. - Customer service (Telephone/directly customer facing). Experience: - Have a minimum of one year's experience in an office based administrative role. ...

salary dependent on experience. Job Role: You will be responsible for carrying out general admin duties within the business and providing a first-class customer service experience for customers. Essential Criteria: Previous experience within a similar role. IT proficient with the use of Microsoft Office packages to include … skills. Strong attention to detail with accuracy on record-keeping. Main Duties and Responsibilities: Answering telephone calls and handling emails, dealing with and transferring customer enquiries to relevant department. Using Microsoft Office and performing tasks on Excel, Outlook and Word. Emailing and posting of documentation and job records ...