1 to 25 of 31 Customer Service Jobs in Belfast

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared ...

Group is delighted to be recruiting for an experienced Customer Master Data & Process Improvement Specialist to join a global manufacturing organisation with an office in County Antrim. What if your next role directly contributed to how the world powers electric vehicles, renewable energy and critical infrastructure? A cutting-edge … career opportunities offering the chance to work on meaningful technology while growing within an emerging local ecosystem. Key Responsibilities Creating, updating and maintaining Customer Master Data, including Sold-To, Bill-To, Ship-To, Planning Customer and End Customer structures. Managing Customer Master Data workflows, approvals ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

This role combines eLearning development support, NVQ centre coordination, and general administrative responsibilities to ensure the smooth delivery of digital learning programmes and exceptional customer service. Key Responsibilities Administration & Customer Support Manage incoming emails and respond to enquiries in a professional and timely manner. Provide advice and assistance … prospective and existing clients regarding training courses, bookings, and learning solutions. Support customer interactions via telephone, email, online platforms, and face-to-face communication. Maintain accurate and comprehensive learner, client, and course records across organisational systems. Ensure all information entered training and learning management systems is accurate ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … Responsibilities of the Hub Operative As a Hub Operative, based at our Belfast Hub - you'll have a range of responsibilities to ensure customer receive Liquidline's WOW customer service. Your primary focus will be general upkeeping, stock control and PDI work. Loading and unloading of goods, checking ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

outstanding service. Acting as the primary point of contact, you'll help customers maximise the value of their telecoms solutions while driving revenue and customer retention. Key Responsibilities Manage and develop an existing portfolio of business customers. Identify opportunities to grow revenue through cross-selling and upselling telecommunications, connectivity … mobile and related business solutions. Build strong, long-term customer relationships by understanding each client's business objectives and future requirements. Deliver a high standard of account management, ensuring customer enquiries and service issues are managed efficiently and professionally. Conduct regular account reviews to identify contract renewal ...

Microsoft Power Platform (5+ years experience), including: Strong Dataverse and model-driven app development Experience with CE modules such as Sales, Marketing, Customer Service, Field Service and Customer Insights) C# plug-in development and PCF development (TypeScript/React) JavaScript form customisation and Power Automate Knowledge … Azure, including SaaS and PaaS offerings Desirable Typescript REST API integrations Azure DevOps and Power Platform ALM Azure Functions APIM/Azure Service Bus AI Driven Delivery WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on peoples lives. ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

that is SaaS and cloud based. We are building on our existing team to onward develop our existing products, and continue growing our customer offerings, base and revenues. Working with and as part of the internal customer development and delivery team, help enhance the success of our customer … both a proactive and reactive mode, where internally we work to enhance product delivery and address any potential problems, and also to respond to customer queries or issues as they are raised. This is a technical role, requiring good teamwork and communication skills working across internal development and delivery ...

guidance. Assist the IT Manager with technology improvement projects, supplier coordination, and practical rollout activities. Essential Criteria: Previous experience in an IT support, helpdesk, service desk, or technician role. Working knowledge of Windows devices, Microsoft 365, basic networking, printers, mobile devices, and common business applications. Ability to troubleshoot issues … methodically, document fixes clearly, and escalate appropriately when required. Strong communication skills and a customer-service mindset when supporting users at all levels of the business. Organised, reliable, and able to prioritise support requests in a busy operational environment. Valid UK driver’s licence. HND in Computing ...

Rapid7, we believe exceptional customer experiences start with operational excellence behind the scenes. As an Order Management Specialist, you'll play a critical role in supporting our global sales organisation by ensuring customer transactions are processed accurately, efficiently, and with minimal friction. Working at the intersection of sales … finance, legal, IT and customer success, you'll help turn complex contracts into seamless customer outcomes while contributing to the scalability and growth of a fast-paced, mission-driven business. About the Team Rapid7’s Order Management Team is responsible for processing orders and working closely with sellers ...

tactical and strategic skills who will be instrumental in developing our future support strategy and will be responsible for delivering a high level of customer service to large enterprise customers. This position will manage a team of Product Support Engineers assisting clients in the US (covering hours … 00pm GMT) which includes, but is not limited to; managing procedures related to the identification, prioritization and resolution of customer requests, ticket monitoring, tracking, coordination of Support resources and the ability to communicate information at all levels (customer, engineering, and executive). Your day-to-day Work collaboratively ...

with internal teams, vendors, and client contacts. Highly organised and meticulous, with the ability to manage multiple priorities, meet deadlines and maintain accurate documentation. Customer‐service mindset, discretion when managing sensitive information and ability to work collaboratively across a global organisation. You will report to: eBilling Leadership – Manager ...

partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

Confident using MI to drive data driven commercial discussions with stakeholders and meeting KPIs set for recruitment delivery. A proactive team player with strong customer service and problem-solving skills. An appetite for supporting continuous improvement opportunities in end to end processes to benefit operational efficiency and best ...

ability to collaborate effectively with cross-functional teams especially in the CALA region. This role will play a crucial role in ensuring customer satisfaction by making sure orders are processed in a timely manner and any issues or enquiries are addressed promptly.SPECIFIC RESPONSIBILITIES:* Receive and review orders, ensuring accuracy … related enquiries and provide timely and accurate information to stakeholders regarding order booking status and any other order-related questions or concerns* Collaborate with Customer Order Fulfillment team to ensure zero downstream impacts at the time of delivery with adherence of executable order policy* Investigate and resolve any order ...

FinTech Awards The World's Top 250 Fintech Companies 2024 - Presented by CNBC ABOUT THIS ROLE We are seeking a skilled and customer-oriented Application Support Engineer to join our production support team. In this role you will act as the primary escalation point for production issues, work alongside … field, or equivalent work experience 3+ years of experience in application support, preferably in a financial services or trading environment 2+ years in a customer-facing role Strong foundational knowledge of networking, operating systems (Linux and Windows), and databases (MSSQL and/or NoSQL) Hands-on experience using ...

confidence using tablet technology. Reliable, professional and self-motivated. Ability to work independently and manage assigned shifts. Ideal Experience Previous experience in any customer-facing role would be highly advantageous, including: Customer Service Retail Sales Hospitality Brand Promotion Events Fundraising Field-Based Roles Training & Support All successful ...

confidence using tablet technology. Reliable, professional and self-motivated. Ability to work independently and manage assigned shifts. Ideal Experience Previous experience in any customer-facing role would be highly advantageous, including: Customer Service Retail Sales Hospitality Brand Promotion Events Fundraising Field-Based Roles Training & Support All successful ...

understanding data, identifying what is important and presenting information clearly to different stakeholders. You’ll ideally have: Experience in Account Management, Client Delivery, Operations, Service Delivery or a similar role. Strong leadership and people-management skills. Previous experience managing or supporting multiple teams. Strong customer service ...

Owners Lead structured discovery conversations focused on safety risk, insurance exposure, theft prevention, and operational efficiency Qualify opportunities rigorously against Simplicity Group’s ideal customer profile Book well-prepared, commercially relevant meetings for senior sales Maintain disciplined CRM management within Salesforce Attend sector events and represent Simplicity Group professionally … related best practices. The processing of personal data is carried out in compliance with Simplicity Group Ltd’s recruitment processes. TheSimplicity Group was awarded‘Customer Service Company of The Year’ #J-18808-Ljbffr ...