12 of 12 Customer Service Jobs in County Antrim

EPoS Field Service Engineer - Belfast Are you an experienced EPoS, IT or ATM engineer looking for your next role? We are recruiting for EPoS Field Service Engineer in Belfast The Role As an EPoS Field Service Engineer, you will be responsible for the installation, maintenance and repair … EPoS and IT equipment at customer sites. The majority of your work will focus on break-fix support, ensuring equipment issues are resolved efficiently while delivering exceptional customer service. Key Responsibilities: Installation, configuration and deployment of EPoS and IT equipment Diagnosing and resolving hardware and software faults Providing ...

clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier … Support • Greet all guests and staff with genuine warmth, professionalism and promptness, creating a welcoming first impression that reflects our commitment to exceptional customer service. • Communicate visitor and guest arrivals efficiently and courteously, ensuring seamless coordination between landlord teams and a smooth experience for all parties. • Maintain comprehensive knowledge ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Field Service Engineer EPoS & IT Support Looking for people based in:Newry, Lurgan, Banbridge, Portadown, Armagh Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some … most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly ...

global freight solutions through our family of specialist businesses. As a family-owned company, we're proud of our reputation for delivering exceptional service while investing in the people who make it happen. We believe in creating an environment where our team members feel valued, supported and empowered … helping to ensure the efficient delivery of our sales processes. You will play a key role in supporting the team to deliver an excellent customer experience while contributing to the continued success of the business. What We Offer: In return for your commitment and contribution, you'll benefit from ...

designs, User Stories, Test Scripts for accuracy and completeness. Campaign Management & Execution: Partner with internal teams to ensure flawless design and execution of existing customer marketing campaigns, meeting business goals and driving credit card growth and customer engagement. Testing & Quality Assurance: Implement test strategies, critically analyze potential issues … offer lifecycle including offer creation, display and fulfillment is a must. Extensive knowledge of technical systems supporting credit card offers, including acquisition/existing customer marketing platforms (e.g., ITSS) and campaign execution processes. Significant experience working on strategic initiatives and technical implementation projects related to credit card lending ...

First point of contact for Customers Provide 1st Line diagnosis and resolution Maintain a high level of 1st time fix rates Logging incidents and service requests from customers received via telephone, email and customer portal and process accordingly To provide an excellent level of customer service … resolver groups when required Ensure customers are kept updated on progress of tickets Prioritisation and management of workload and tasks, working within contractual Service Level Agreements Work in accordance to company policies, procedures and standards Maintain awareness of current appropriate technologies used by customers Update and share knowledge gained ...

first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service. Essential Criteria: Previous experience within a customer facing role IT proficient with the use of Microsoft Office (Word, Excel, and Outlook) or similar applications … manner To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service Copy and scan documentation as required Answer, screen, and redirect telephone enquiries Provision of administrative support Sort out incoming post and delivery ...

information from various sources in order to support the work identified - To prepare letters, minutes, notes and other clerical support to officers as appropriate. - Customer service (Telephone/directly customer facing). Experience: - Have a minimum of one year's experience in an office based administrative role. ...

salary dependent on experience. Job Role: You will be responsible for carrying out general admin duties within the business and providing a first-class customer service experience for customers. Essential Criteria: Previous experience within a similar role. IT proficient with the use of Microsoft Office packages to include … skills. Strong attention to detail with accuracy on record-keeping. Main Duties and Responsibilities: Answering telephone calls and handling emails, dealing with and transferring customer enquiries to relevant department. Using Microsoft Office and performing tasks on Excel, Outlook and Word. Emailing and posting of documentation and job records ...

Northern Ireland. The Role You'll maintain and optimise Trend Building Management Systems while providing remote technical support and delivering high levels of customer service. What you'll be doing: Maintain and support Trend BMS systems Configure and manage IQ Vision Troubleshoot technical issues remotely Analyse system performance … What you need: Commercial Trend BMS experience IQ Vision and SET experience Strong HVAC and Building Controls knowledge Excellent troubleshooting skills Strong communication and customer service skills Interested? Simply apply below with your CV or get in touch ...

needs Provide ongoing software support with our existing client base Support and track the progress of projects Develop optimisation strategies and provide excellent customer service Liaise with all departments within the company Ad hoc duties as required Qualifications & Experience Experience in implementing Time and attendance or HR software ...