5 of 5 Customer Service Jobs in County Antrim

Bilingual Customer Support Specialist - German & English | Belfast | £28k + Benefits | VR Tech Job Description: Customer Support Specialist - German & English (VR Technology) £28,017.60 per year + perks & benefits | Belfast | Full-Time, Permanent | 40 hours per week Are you a fluent German and English speaker passionate about technology and customer experience? We're hiring Bilingual Customer Support … Specialists to join an innovative VR technology team in Belfast, supporting users worldwide across multiple channels. ABOUT THE ROLE: Bilingual Customer Support (German & English) You'll provide first-class customer support for cutting-edge VR (Virtual Reality) products and technologies, helping users in both German and English through social media, live chat, email, and phone. This is a … fantastic opportunity to work in the exciting VR and gaming industry while developing your customer support career. You'll be part of a collaborative team supporting customers globally, resolving technical and non-technical queries, building online communities, and ensuring every interaction reflects the brand's commitment to innovation and excellence. WHAT YOU'LL BE DOING: Deliver exceptional white-glove More ❯

focusing on ocean freight primarily, but not excluding road, airfreight, and customs clearance services) targeting both import and export clients. The role focuses on achieving agreed sales targets, enhancing customer satisfaction, and ultimately contributing to overall business growth. The role predominantly requires field-based client engagement, but collaboration face to face with internal teams will be required. Key Responsibilities … Identify and develop new business opportunities with both import and exporting companies. Generate leads and cold calls with prospective customers. Build and maintain strong client relationships to understand customer needs and propose suitable freight solutions. Prepare and deliver sales presentations, proposals, and quotations to clients. Negotiate rates and contracts in line with company pricing structures and margin expectations. Work … closely with the Sales Manager and other commercial team members, along with the operations/customer service teams to ensure a premier customer service experience. Maintain up-to-date knowledge of industry trends, competitor activity, and market conditions. Meet and exceed individual and team sales targets. Maintain accurate records of sales activity and customer information More ❯

and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements for a significant business segment, always with a focus on delivering seamless and efficient service to our internal clients. Team Building & Management : Build and manage a high-performing team responsible for execution, coordination, and control adherence, fostering a culture of excellence, continuous improvement, and … a strong customer service ethos in supporting business needs. This role requires a hands-on problem-solver who drives solutions rather than just monitoring progress. Strategic Operating Model : Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework, optimizing processes for maximum effectiveness and a superior user experience. This includes a … Automation : Drive product and automation development, including AI-powered decision support systems, workflow integrations, and intelligent dashboards, to enhance efficiency and accuracy, ultimately improving the speed and quality of service to our business partners. Data Governance & Ownership : Own and maintain the business-aligned Data Transfer Register, ensuring comprehensive traceability, accuracy, and audit readiness, providing clarity and confidence to our More ❯

Customer Support Specialist German & English Belfast VR Hub - On-site £28,017.60 per year + perks & benefits Full-time, permanent, 40 hours (rota between 6am -7pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through social media, live … chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. Engage with customers in both German and English, resolving technical and non-technical issues. Monitor social media and online forums, responding in a professional and brand-aligned tone. Spot trends, escalate issues, and … help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in German and English (minimum B2 CEFR level). Experience in customer service and/or social media support. Strong written communication and attention to detail (typing 55 WPM with 95% accuracy). More ❯

Wax Lyrical is seeking a driven Business Development Executive to grow sales across Ireland. This field-based role focuses on managing and expanding accounts with independent retailers, delivering excellent customer service, and representing our brand at trade shows and events click apply for full job details More ❯