5 of 5 Customer Service Jobs in Blackburn

ticketing systems, responding to clients/end users providing a positive and professional level of support to resolve/address/manage the service tasks promptly and efficiently. The Role Day to day you will be involved in: Plan and coordinate daily business operations, including scheduling, logistics, and resource … allocation, to support our engineers in the servicing of HIUs (Heat Interface Units) for both residential and commercial clients. Providing excellent customer service by regularly updating clients on the status of service appointments and maintaining clear, professional communication at all times. Respond to all incoming calls within ...

bespoke software product who enjoys properly investigating problems rather than simply logging and escalating tickets.You'll join a close-knit team that values strong customer service, collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software … What we're looking for Previous professional experience within financial servicesExperience in software, application or SaaS supportAn understanding of financial-services processes, terminology and customer expectationsThe ability to investigate issues beyond a standard first-line checklistBasic SQL knowledge, including running scripts and querying databasesExperience supporting users remotely and troubleshooting ...

software product who enjoys properly investigating problems rather than simply logging and escalating tickets. You'll join a close-knit team that values strong customer service, collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software … looking for Previous professional experience within financial services Experience in software, application or SaaS support An understanding of financial-services processes, terminology and customer expectations The ability to investigate issues beyond a standard first-line checklist Basic SQL knowledge, including running scripts and querying databases Experience supporting users remotely ...

looking for a 1st Line Network Analyst to join an established managed services team, providing technical support across a variety of customer network environments. As part of the service desk, you will respond to incidents and support requests, carry out initial diagnosis and resolve issues where possible. … ticket records, keep customers informed and escalate more complex problems to the relevant technical teams. We are looking for someone with: Experience in a service desk, NOC or 1st line technical support position A good foundation in networking, including routing, switching and connectivity troubleshooting Experience using ticketing systems ...

partnered with a long established British manufacturing business specialising in innovative products and engineered solutions. With a strong focus on customer service, product development and continuous improvement, the company combines engineering expertise with design and manufacturing capabilities. We have been retained to engage an experienced, proactive and customer ...