15 of 15 Customer Service Jobs in Blackburn

they have been trading in the area since. With decades of experience, they are a car finance company that has gained a firm reputation for fairness, value and customer service. As a result, they are one of the fastest growing car finance companies in the UK, an award-winning national company with sites across the UK. Overview: Now they More ❯

Software Support Manager Blackburn, Lancashire This leading Software Solutions provider based in Blackburn is seeking an experienced Software Support Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership position, perfect for someone who blends strong technical acumen with a passion for team leadership and outstanding customer service. Core Responsibilities Software … Support Manager In this role, youll play a pivotal part in ensuring high-quality, efficient software support across all customer interactions. Lead and manage a team of software support analysts, first-line support staff, and third-party service providers Oversee daily service desk operations, including ticket triage, resolution workflows, and escalations Drive service quality through the … continuous improvement of standards, processes, and SLA adherence Build and maintain strong customer relationships, serving as an escalation point and trusted advisor Produce and present performance reports and insights to senior management Identify out-of-scope work and manage appropriate commercial handling and chargebacks What Were Looking For 3+ years experience managing a technical support, software support, or service More ❯

Blackburn, Lancashire Salary - 45k - hybrid working This leading Software Solutions provider based in Blackburn is seeking an experienced Software Support Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership position, perfect for someone who blends strong technical acumen with a passion for team leadership and outstanding customer service. Core Responsibilities … Software Support Manager In this role, youll play a pivotal part in ensuring high-quality, efficient software support across all customer interactions. Lead and manage a team of software support analysts, first-line support staff, and third-party service providers Oversee daily service desk operations, including ticket triage, resolution workflows, and escalations Drive service quality through … the continuous improvement of standards, processes, and SLA adherence Build and maintain strong customer relationships, serving as an escalation point and trusted advisor Produce and present performance reports and insights to senior management Identify out-of-scope work and manage appropriate commercial handling and chargebacks What Were Looking For 3+ years experience managing a technical support, software support, or More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Location: Edinburgh or Newcastle Campus The successful candidate will join a highly skilled team of support engineers … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for … Understands a broad spectrum of the company's technology, Windows OS, VMware ESXi and Hyper V servers, in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include Design and installation of new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part More ❯

their successful progress, well-being, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications An opportunity to be offered a full-time, permanent role in the company with an enhanced salary and benefits package on successful completion of the apprenticeship. Apprenticeship Standard … they have been trading in the area since. With decades of experience, they are a car finance company that has gained a firm reputation for fairness, value and customer service. As a result, they are one of the fastest growing car finance companies in the UK, an award-winning national company with sites across the UK. More ❯

retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

Service Delivery Manager - Blackburn, Lancashire This leading Software Solutions provider based in Blackburn are looking for an experienced Service Delivery Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership role ideal for someone who combines technical expertise with a passion for team leadership and service excellence. Core responsibilities … for this Service Delivery Manager role; As the Service Delivery Manager, youll play a critical role in ensuring high-quality, efficient support across all customer touchpoints. Lead and manage a team of software support analysts, first-line support, and third-party service partners Oversee day-to-day service desk operations, including ticket triage, resolution, and … escalations Drive service excellence through continuous improvement of standards, processes, and SLAs Maintain and grow strong customer relationships, acting as an escalation point and trusted advisor Deliver regular performance reporting and service insights to senior stakeholders Identify out-of-scope work and ensure appropriate commercial handling and chargebacks Core experience 3+ years experience leading a technical support More ❯

Customer Services Manager- Blackburn, Lancashire This leading Software Solutions provider based in Blackburn are looking for an experienced Service Delivery Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership role ideal for someone who combines technical expertise with a passion for team leadership and service excellence. Core responsibilities … for thisCustomer Services Manager role: As the Customer Services Manager, youll play a critical role in ensuring high-quality, efficient support across all customer touchpoints. Lead and manage a team of software support analysts, first-line support, and third-party service partners Oversee day-to-day service desk operations, including ticket triage, resolution, and escalations Drive … service excellence through continuous improvement of standards, processes, and SLAs Maintain and grow strong customer relationships, acting as an escalation point and trusted advisor Deliver regular performance reporting and service insights to senior stakeholders Identify out-of-scope work and ensure appropriate commercial handling and chargebacks Core experience 3+ years experience leading a technical support or service More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

you'll be doing: Manage and lead a team of cybersecurity engineers. Work closely with cyber personnel in other countries. Oversee the Security Operations Centre (SOC) function. Adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Plan, implement, and oversee cybersecurity changes in a structured manner. Oversee security incident management and resolution processes. Maintain and update … operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

dynamic team. As a leading vehicle sales company, we pride ourselves on our commitment to excellence, consistently selling over 800 vehicles a month while maintaining a high level of customer service. Role Advise customers of our complaints process and ensure the process is followed Liaise with customers, warranty provider and garages on the phone to co-ordinate vehicle issues … to 5.00pm. Expected Duration 1 Year 4 Months Positions Available 2 Closing Date Friday, 15th August 2025 Start Date Monday, 15th September 2025 Desired Skills Communication skills Organisation skills Customer care skills Problem solving skills Team working Initiative Good telephone manner self-motivated Time management About the Employer Hippo Motor Group Due to our consistent success Hippo now sells … over 800 vehicles a month and we are committed to providing a high level of customer service to every customer. As a result of our Success, Hippo is recruiting for an additional customer care advisor to help us ensure we provide an excellent level of after care service. At Hippo Motor Group we have a close team More ❯

the Prescribers. You will ensure the seamless operation of the pharmacy in compliance with GPhC standards, whilst also taking on line management responsibility for the current team of dispensers, customer service staff and prescribing clinicians. Moreover, you'll play a crucial role in recruiting essential team members guaranteeing the efficient, safe, and cost-effective delivery of prescriptions medication. … As the Registered Manager for CQC, you will be responsible for leading and managing the day-to-day running of the service, ensuring safe, high-quality, person-centred care. Further details below in Key Duties. In addition, you'll be expected to take an active role in prescribing and other pharmacy-related duties, contributing to daily operations. IP QUALIFICATION … workload.Keeping track of KPIs and ensuring targets are managed.Maintain the risk assessment register, ensuring annual reviews that reflect current product safety profiles.Proactively suggest solutions to enhance products, services, and customer experience.Foster a culture of innovation by identifying improvement opportunities and assisting in the development of new solutions.Experience in HealthTech, digital pharmacy management, or leadership roles.Lead and manage the day More ❯

retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic … successful applicant will be subject to a DBS check which will be funded by EG Group. Screen readers cannot read the following searchable map. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the More ❯

Here at Chubb Fire & Security, we're looking to add a Field Service Engineer to join our Large Project Team based across Yorkshire. Ideally, you will be based out of York or Leeds. This is a key role working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire … Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme Benefits Platform with various discounts Bravo Awards for outstanding contributions Goals and Objectives: To provide first-line service, routine maintenance, and support to all company and third-party products across the region. Responsibilities: Repair, maintain, and service systems according to company procedures, instructions, and specifications. Ensure … in line with standards and codes of practice. Leave work areas clean and tidy after completion. Qualifications, Experience, and Knowledge: Relevant electrical/electronic qualification or demonstrable knowledge. Field Service Experience. Good IT skills (computer literate). Customer Service experience. Certifications like IPAF, ECS, CSCS, Safety Passport are beneficial. Full UK driving license. Technical knowledge in at More ❯

Here at Chubb Fire & Security, we're looking to add a Field Service Engineer to join our Large Project Team based across Yorkshire. Ideally based out of York or Leeds, this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You: Chubb Fire & Security … GP Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme Benefits platform with discounts Bravo Awards to recognize outstanding contributions Goals and Objectives: Provide first-line service and routine maintenance for company and third-party products throughout the region. Responsibilities: Repair, maintain, and service systems according to company procedures, instructions, and specifications. Ensure documentation is … codes of practice. Maintain a clean and tidy work environment on-site. Qualifications/Experience/Knowledge: Relevant electrical/electronic qualification or equivalent knowledge demonstrated through assessment. Field Service experience. Good IT skills (computer literate). Customer service experience. Certifications like IPAF, ECS, CSCS, or Safety Passport are beneficial. Full UK driving license. Technical knowledge in More ❯