2 of 2 Customer Service Jobs in Blackburn

Technical Support Engineer Night Shift

Hiring Organisation
Client Server
Location
Blackburn, Lancashire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
commutable within the Blackburn/Bolton/Preston area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows … Desktop You're collaborative and pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about ...

2nd Line Support Engineer

Hiring Organisation
Charles Simon Associates Ltd
Location
Blackburn, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
Line Support Engineer will be responsible for: Supporting users on both a remote and face to face basis when needed. Carrying out service requests Taking ownership of escalated calls from the service desk, diagnosing and resolving technical issues Triaging and escalating complex issues to the 3rd Line team … hardware and software Reviewing, amending and where needed creating technical and employee facing knowledge base for articles and procedures. Providing the highest level of customer service when onsite Please send an up-to-date copy of your CV to be considered for the 2nd Line Support Engineer ...