1 of 1 Customer Service Jobs in Braintree

payment solutions. Their mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. They exist to create a technology hub for now and in the future. About the Role They are seeking a detail-oriented and proactive Customer Onboarding Administrator … to onboarding. Monitor onboarding progress, provide timely updates to clients, and resolve any issues or roadblocks. Develop and maintain onboarding documentation, including checklists, guides, and training materials. Proactively address customer questions and concerns, ensuring their satisfaction throughout the onboarding journey. Gather feedback from new customers to improve the onboarding process continuously. Maintain accurate records of onboarding activities and client … interactions in the CRM system Key Skills & Requirements Previous experience in customer service, administrative roles, or onboarding processes is essential. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills, with a professional and friendly demeanour. Ability to manage multiple tasks and prioritise effectively. Proficiency in using CRM software and other tools (e.g., Microsoft Office, project More ❯