2 of 2 Customer Service Jobs in Burton-upon-Trent

Key Objectives Professionally and effectively work with a team of Systems engineers and contractors to ensure tasks are allocated and achieved in accordance with customer requirements and in line with the Company’s values and quality standards Accurately define, and where appropriate, design and maintain innovative production processes to … prioritise team resource efficiently to achieve profitable and timely delivery of contracted outputs Keep aware of project progress intervening where necessary to ensure that customer’s expectations are met and the Company’s reputation and commerciality is maintained Adhere to the Company’s Health and Safety Policy and other … requirements in relation to the office working environment and customer’s sites Ensure the consistent and accurate quotation of Control and Systems engineering hours Adhere to the Company’s commercial contract procedures and documentation Maintain ISO9001 procedures and ensure that all Staff operate within the ISO framework and that More ❯

Key Objectives Professionally and effectively work with a team of Systems engineers and contractors to ensure tasks are allocated and achieved in accordance with customer requirements and in line with the Company’s values and quality standards Accurately define, and where appropriate, design and maintain innovative production processes to … prioritise team resource efficiently to achieve profitable and timely delivery of contracted outputs Keep aware of project progress intervening where necessary to ensure that customer’s expectations are met and the Company’s reputation and commerciality is maintained Adhere to the Company’s Health and Safety Policy and other … requirements in relation to the office working environment and customer’s sites Ensure the consistent and accurate quotation of Control and Systems engineering hours Adhere to the Company’s commercial contract procedures and documentation Maintain ISO9001 procedures and ensure that all Staff operate within the ISO framework and that More ❯

Key Objectives Professionally and effectively work with a team of Systems engineers and contractors to ensure tasks are allocated and achieved in accordance with customer requirements and in line with the Company’s values and quality standards Accurately define, and where appropriate, design and maintain innovative production processes to … prioritise team resource efficiently to achieve profitable and timely delivery of contracted outputs Keep aware of project progress intervening where necessary to ensure that customer’s expectations are met and the Company’s reputation and commerciality is maintained Adhere to the Company’s Health and Safety Policy and other … requirements in relation to the office working environment and customer’s sites Ensure the consistent and accurate quotation of Control and Systems engineering hours Adhere to the Company’s commercial contract procedures and documentation Maintain ISO9001 procedures and ensure that all Staff operate within the ISO framework and that More ❯

progress as an industry professional, Node4 has a place for you. About the role As a 2nd line support engineer you will provide the customer facing interface for support queries, while also working in conjunction with 1st and 3rd line teams to provide a cohesive experience for clients. You … 3rd line. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Overall, our 2nd line support engineers are the focal point of our managed services team providing first class support to our customers ensuring … they are leveraging the benefits of their technology investment. Responsibilities Provide the customer facing interface for support queries. Co-ordinate su... More ❯