7 of 7 Customer Service Jobs in Bury

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM … Focus on backup checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation as needed. More ❯

Process industry file flows that update meter point data, ensuring accurate billing at both industry and supplier levels. Maintain and develop high levels of customer service to support the operational and sales functions of the business. Provide regular and ad hoc reports. Desired Personal Attributes: Strong verbal and More ❯

company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Reporting to the Linux … help to resolve hardware and/or software problems. Log all support calls within the ITSM call logging tool. Maintain a high degree of customer service for all queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required. Liaise … support teams when necessary. Document working procedures and store within the knowledge management database. What We're Looking For: 3+ years working in a service support environment with exposure to ITIL processes. Server administration experience with Red Hat, CentOS, AlmaLinux or Oracle Linux, releases 7 through 9. Experience with More ❯

Are you a Sage 200 expert with a knack for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking More ❯

flows. Ensure appointment accuracy and resolve meter data issues. Manage meter reading rejections and industry file flows for billing accuracy. Maintain high levels of customer service. Skills and Requirements: Proficient in MS Office, especially advanced Excel. SMETS/Smart experience . Experience in the energy supply sector operations. Strong More ❯

to new challenges. Good verbal and written communication skills. Strong organizational skills and sense of responsibility. Basic knowledge of computer tools. Responsibilities: Assist with customer service and administrative support tasks. Manage and organize files and documents efficiently. Support various projects and daily operational tasks. Perform support activities across More ❯