6 Customer Service Jobs in Camberley

Service Desk Analyst Location: Camberley office, Surrey (Office based) Job type: Full time, Permanent (Standard day shifts) Ref: (00)556 Telent are looking for a Service Desk Analyst (Customer Service Desk Agent) to be a part of our growing IT Service Centre team in Camberley … the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you'll do: Acting as the 1st point of contract for new incidents, requests, and queries raised by Telent customers over … a wide range of platforms via the telephone, email, B2B and customer portals Responsible for ensuring that excellent customer service is provided consistently Following up actions in a timely manner Providing regular customer updates and meeting promises made Attend training sessions Ordering of spare parts via more »

the major global brands. Established in 2006, this is an award-winning provider of Connected Cloud Solutions with a £109m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry. They have a strong company culture enjoyed by … in the UK awards 2023. You will like The IT Sales Account Manager job itself where you will provide a consistently high level of customer service, support and guidance to clients, acting as the bridge between them and our technical teams. Relationship management for a portfolio of clients more »

the major global brands. Established in 2006, this is an award-winning provider of Connected Cloud Solutions with a £109m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry. We have a strong company culture enjoyed by … customers, we consult with customers to design solutions that complement their in-house IT structures. Overview: You will provide a consistently high level of customer service, support and guidance to our clients, acting as the bridge between them and our technical teams. Relationship management for a portfolio of more »

Service Desk Advisor required for my client based in Camberley. This is an onsite role. Salary approx. £22-25k Are you a proactive problem-solver with a passion for customer service? We're seeking a dedicated Service Desk Advisor to join our dynamic team in … Camberley. As a Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ability to work … independently and under pressure Strong multitasking and prioritization skills Core Responsibilities: Providing first-level contact and resolutions for customer issues Logging and monitoring support requests Acting as the liaison and primary contact for internal teams Identifying and escalating situations as necessary Meeting KPIs and SLAs more »

Service Request Analyst Location: Camberley office based Job type: Permanent, full time Ref: (00)555 Telent are looking for a Service Request Analyst to be a part of our growing Service Centre team in Camberley! Due to an increase of work and high demand of our Managed … Services capabilities, we are in a great place to grow our team in ensuring that we maintain successful delivery of our support services. The Service Request Analyst is responsible for the end-to-end delivery and coordination of Service Requests. They will work collaboratively across diverse teams and … enable the successful fulfilment of requests; ensure they are delivered to a high standard and within the agreed timescales to achieve high levels of customer satisfaction. They will own escalations through to resolution and flag any risks to delivery as appropriate. They are responsible for ensuring effective communication to more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »