CRM Product Manager
- Hiring Organisation
- Sadler Recruitment
- Location
- Cardiff, Wales, United Kingdom
product ownership role for the technology underpinning CRM across the business. About the role The organisation runs HubSpot as the operational backbone of customer service, sales and its contact centre, with a bespoke front end built for customer service teams and dedicated tooling for sales. HubSpot … already in use, including a live chatbot, and the business also runs Optimizely alongside advanced marketing and service automation. The CRM Product Manager will take ownership of the strategy and roadmap for this environment, working closely with IT, Digital and external suppliers to ensure the platform continues to deliver ...