1 to 25 of 29 Customer Service Jobs in Cardiff

Customer Services Representative Location: Cardiff Free Parking Salary: £28k - £38k per annum D.O.E Plus a £3,600k annual bonus Great benefits and career progression. The Company A leading provider of Telecommunication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Service Representative This is an exciting customer service role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will help manage ...

Select how often (in days) to receive an alert: Service Delivery and Supplier Management Lead Date: 15 Sept 2026 City: Cardiff Address: Cardiff, Wales, GB, CF30LT Job Requisition Number 9139 Work Type Permanent Job Function IT Salary Range £58,751.00-£71,972.00 Base South East Hub Closing Date 28th … September What you’ll be responsible for As our Service Delivery and Supplier Management Lead, you will play a key role in shaping and enhancing the delivery of Digital services across the organisation. You will work collaboratively with colleagues, suppliers, and stakeholders to ensure services are reliable, customer ...

measurable revenue . The successful candidate will sit at the centre of our sales, account management, marketing and studio teams , helping us build stronger customer relationships, generate opportunities and ensure our creative and digital capabilities are being fully commercialised. You will need to be comfortable challenging established thinking, proposing … offers and strategies designed to recover dormant revenue . Understand why customers have stopped purchasing and identify opportunities to rebuild those relationships. Establish structured customer feedback loops to improve retention and account development. Account Development Work alongside Account Managers to identify the full commercial potential of every customer ...

role demands a forward-thinking leader who leverages AI technology, data analytics, and digital planning systems to optimise efficiency, reduce emissions, and deliver outstanding customer service. As a key member of the Operations leadership team, you play a vital role in driving FSEW’s transformation into a fully connected … demand, plan capacity, and dynamically adjust schedules based on live conditions. • Identify and trial new technologies that improve fleet efficiency, reduce downtime, and enhance customer satisfaction. • Collaborate with IT and Sustainability teams to ensure technology supports FSEW’s net-zero goals. ________________________________________ 3. Customer Service & Communication • Ensure planning ...

insurance industry and build a long-term career with a business that actively looks to promote from within. You might already work in sales, customer service, retail or hospitality and be ready for a new direction. Or perhaps you re looking for your first opportunity in a professional … sales. Good organisational skills and confidence using IT systems. A desire to learn, develop and progress within the business. Previous sales or telephone-based customer service experience could be useful, but your approach and willingness to learn are just as important. What ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

Commercial The EU AI Act reaches an important milestone on 2 August 2026 , when new transparency requirements take effect. These include obligations affecting certain customer-facing AI systems, chatbots, deepfakes and AI-generated or manipulated content. Although the implementation dates for substantial parts of the high-risk AI regime … outputs are used there. Technology and SaaS providers are the clearest examples, but businesses using AI in recruitment, workforce management, healthcare, financial services, education, customer service or content creation may also need to consider their position. Businesses should now: identify where AI is being used across the organisation ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … role for someone excited by the challenge of growing an established proposition at home while shaping how it succeeds in new markets; understanding local customer needs, refining the proposition, and helping build the foundations for Monzo to win internationally. Wealth is building the future of how people grow their ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … suite of credit models, covering critical business disciplines such as credit strategy and impairment. You'll have a particular focus on models used for customer-level decisioning and defining our credit strategies - such as underwriting scorecards, origination PD models and Net Present Value (NPV)/unit economics models - across ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … engines. We've built strong scale in the UK, and the next phase is even more ambitious: grow in the UK, expand into new customer segments, and build the underwriting capability needed to scale into Europe. We're looking for a senior ML leader to help shape that next ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments"We've built a bank that feels human, not just functional. Our product ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … they can develop and do their best work. Set the Data Science direction for your area and identify where data can have the greatest customer and business impact. Partner with Product, Engineering and senior stakeholders to shape strategy and influence product direction. Bring analytical rigour to complex and ambiguous ...

Install, test and commission new equipment where required Work with IP and integrated security systems Support complex fire alarm systems, including cause & effect Complete service reports, certification and job documentation Liaise professionally with customers and site contacts Work safely and efficiently across occupied commercial buildings What We’re Looking … CCTV and access control Confident with fault-finding, testing and commissioning Experience with IP/integrated systems Comfortable working independently in the field Strong customer service and communication skills Full UK driving licence – essential Desirable FIA/BS 5839 training or equivalent Experience with complex fire alarm systems ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … performance + BenefitsOur Operations Machine Learning team We're building the machine learning and optimisation systems that help Monzo provide fast, efficient and resilient customer support at scale. You'll lead Machine Learning for our Workforce Management vertical: the organisation that makes sure Monzo has the right human support ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve ...

deliver sustainable commercial outcomes. Supporting strategic and transformational technology initiatives across the organisation. Identifying and implementing process improvements to deliver an efficient, effective service to internal customers. Building strong relationships with stakeholders across Finance, Technology, Risk and the wider business. What we're looking for Proven experience delivering ...

deliver sustainable commercial outcomes. Supporting strategic and transformational technology initiatives across the organisation. Identifying and implementing process improvements to deliver an efficient, effective service to internal customers. Building strong relationships with stakeholders across Finance, Technology, Risk and the wider business. What we're looking for Proven experience delivering ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … land parts of Monzo's global research operating model as we expand internationally, ensuring teams work effectively across both global and local markets. Connecting customer insights across collectives, identifying themes, opportunities and gaps rather than viewing research through the lens of a single team. Bringing together existing research, product ...

Thing, Own It, and Aim For Greatness. Requirements We're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record … that's great! Java, which makes up the majority of our backend codebase Postgres AWS & GCP - we're cloud-native Distributed service based architecture Kubernetes (EKS) TeamCity for CI/CD (lots of teams are releasing code 15-20 times per day!) Terraform and Grafana Our process Interviewing ...