3 of 3 Customer Service Jobs in Chatham

an apprenticeship role leading to a level 3 qualification (A-level equivalent). The staff member will collaborate with experienced colleagues to gain in-depth understanding and experience of customer support within an academic library. Role The apprentice will be working primarily on the library floor, this campus-based post acts as a first point of help and advice … maintenance issues and defects relating to the building, its environmental controls and equipment on all floors. You will contribute towards staffing the library Help Desk and Reception desk, other service points and front-line duties as required. As part of the library team, you will assist in the delivery of a high quality, customer focused library and open … over 4 days, and one dedicated study day of 7 hours. Actual working days/times to be agreed as per the needs of the service. Deliver an excellent customer experience including assisting users on how to use library resources and equipment. Participate in roaming support to help our users become confident and independent users of the resources available More ❯

for a Help Desk Administrator to join their growing team. This is a permanent position, ideal for someone highly organised with excellent communication skills and a proactive approach to customer service. Key responsibilities: Acting as the first point of contact for incoming help desk queries Logging and managing tickets through the internal system Liaising with engineers and internal teams … escalating issues when necessary Providing general administrative support to the wider operations team The ideal candidate will have: Previous experience in a help desk, scheduling, or administrative role Excellent customer service and communication skills A calm and professional manner when dealing with urgent queries Good working knowledge of Microsoft Office and CRM systems Strong organisational skills and attention More ❯

certification would be a massive benefit. Along side your technical skills it is essential that the 1st Line Support Analyst has exceptional communication skills and is driven by outstanding customer service. This is a fantastic opportunity to join a dynamic and fast growing MSP with some great clients. A fabulous opportunity to grow your technical skills, experience and career. More ❯